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Pontiac Nursing Home Abuse and Neglect Lawyers
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Pontiac Nursing Home
This long-term care facility is an 80-certified bed Medicare and Medicaid-participating center providing services to residents of Oswego and Oswego County, New York. The "for profit" home is located at:
303 East River Road
Oswego, New York 13126
(315) 343-1800
Financial Penalties and Violations
It is the responsibility of federal and state investigators to penalize any nursing home that has violated a rule or regulation that caused harm or could have caused harm to a resident. Many of these penalties involve monetary fines or denial of payment for Medicare services.
The nursing home also received three complaints over the last three years that resulted in a violation citation. Additional information about this nursing home can be found on the New York State Nursing Home Report Website.
Oswego New York Nursing Home Safety Concerns

Your family can visit Medicare.gov and the New York Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and four out of five stars for quality measures.
- Failure to Ensure That Every Resident Is Free from the Use of Physical Restraints Unless Need for Medical Treatment – citation #F604 date December 11, 2017
According to state investigators, “the facility did not ensure one of two residents reviewed for restraints used the least restrictive alternative for the least amount of time. Specifically, [the resident] was observed on two days of the survey with a lap buddy (a cushioned, tray-like restraint) that was not removed as ordered.”
According to documentation and the facility’s Restraint Policy, every restraint is to be released every two hours and fifteen minutes and during meals. Documentation shows that the severely, cognitively impaired resident had “two or more falls without injury since last assessment and used a trunk restraint (a device that cannot be easily removed).”
The resident’s Comprehensive Care Plan documents that the resident “used a lap buddy due to leaning forward in her chair, a history of frequent falls and a short attention span. Interventions included check the lap buddy every thirty minutes and release every two hours for ten minutes and document.” Additionally, the resident was to be repositioned during meals and supervise activities and during therapy.
Surveyors observed the resident in her wheelchair with a lap buddy on numerous occasions. Documentation shows that “there was no interaction with the resident” between 9:55 AM and 12:30 AM “when the staff took her to the dining room for lunch with a lap buddy in place.”
The following day, the resident was observed: “grabbing the privacy curtain and pulling herself around in the wheelchair” at 10:02 AM. By 11:19 AM, “she had backed her wheelchair onto the floor mat and was stuck in that position until 12:38 PM when the staff took her to the dining room for lunch.”
In a separate summary statement dated August 19, 2016, the investigators determined “the facility did not ensure [two residents] reviewed for restraints were free from physical restraints imposed for the purposes of staff convenience and not required to treat medical symptoms.”
Specifically, for one resident, “there was no restraint assessment that documented whether the resident’s lap buddy was the least restricted device or whether [it] would be appropriate for reduction/elimination.” The “plan for the lap buddy was not clear, and the lap buddy was inconsistently implemented.”
Specifically, for the other resident “there was no documentation the resident’s lap buddy was reassessed to determine whether it was the least restricted device and to determine whether reduction/elimination would be appropriate when the Geri-share with tray table was implemented.” There was no documented evidence that interventions “were attempted to allow the resident to continue moving about the unit on his own safely.”
Mistreated at Pontiac Nursing Home? We Can Help
Was your loved one mistreated while residing at Pontiac Nursing Home? Contact the New York nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Oswego County victims of abuse and neglect in all areas, including Oswego.
Discuss your case with us now through an initial case consultation at no charge to you. Also, we offer a 100% “No Win/No-Fee” Guarantee. This promise means we postpone payment for our services until after we have secured a monetary recovery on your behalf. All information you share with our law offices will remain confidential.
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