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Information & Ratings on Pheasant Ridge Nursing and Rehabilitation Center, Roanoke, Virginia
Attorneys for Abused & Mistreated at Pheasant Ridge Nursing and Rehabilitation Center
Do you suspect that your loved one is the victim of physical abuse, sexual assault, neglect, or mistreatment while living in a Roanoke City County nursing facility? Are you concerned that their injuries occurred at the hands of caregivers, nurses, employees, visitors, or other patients? If so, contact the Virginia Nursing Home Law Center Attorneys now for immediate legal intervention.
Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages. We will use the law to hold those responsible for causing the harm legally and financially accountable. Let us begin working on your case now.
Pheasant Ridge Nursing and Rehabilitation Center
This long-term care home is a "for-profit" 101-certified bed center providing cares and services to residents of Roanoke and Roanoke City County, Virginia. The Medicare and Medicaid-participating facility is located at:
4355 Pheasant Ridge Road, SW
Roanoke, Virginia 24014
Pheasant Ridge Nursing and Rehabilitation Center
In addition to providing 24/7 skilled nursing care, Pheasant Ridge Nursing and Rehabilitation Center offers other services. Additional focused care includes short-term and long term care.
The facility also provides comprehensive rehab services, wound care, assisted and independent living options, medically-complex care, respiratory care, bariatric care, pulmonary care, IV (intervenous) care, post-stroke care, enteral nutrition, pain management, hospice, oncology care, dementia and memory care, and physical, occupational, and speech therapies.
Financial Penalties and Violations
The investigators for the state of Virginia and federal nursing home regulatory agencies have the legal responsibility of penalizing any facility that has violated rules and regulations that harmed or could have harmed a resident. These penalties often include monetary fines and denying payment of Medicare services. Typically, the higher the penalty, the more egregious the problem.
Over the last three years, Medicare denied payment on December 14, 2018, due to a lack of quality care. The nursing home received twelve complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the State of Virginia Adult Protective Services (APS) Website.
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Roanoke Virginia Nursing Home Safety Concerns
The federal government and Virginia Department of Public Health website update comprehensive information containing historical details of all citations and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and two out of five stars for quality measures.
- Failure to Protect Every Resident from All Forms of Abuse Including Physical and Sexual Assault, Physical Punishment, and Neglect by Anybody – citation date #F600 date December 14, 2018
The state investigators determined that the nursing home “failed to ensure that [two residents] were free from abuse and neglect.” Specifically, “the facility staff failed to ensure that [one resident] was free from abuse as evidenced by another resident’s family member [who cornered the resident] in his room, verbally threatened and belittled him and caused him to urinate on himself.”
A review of the resident’s Care Plan showed interventions that include the resident complaints of pain, “discomfort, breathing difficulties, or any other complaint that interferes with the resident’s ability to participate in activities to the nurse as needed. The surveyor reviewed the entire Plan of Care for [the resident] and did not see an update that [the resident] made statements that are untrue.”
The survey team interviewed the resident who reported that “on December 8, 2018, the alleged perpetrator (his former roommate’s sister) got in my face, yelled at me, and blocked the bathroom, and would not let me use the bathroom.” The resident stated that “he was going back to his room to get hot chocolate for a group of residents that he was socializing with, and to use the bathroom because he was on a bladder-retraining program.”
The resident stated that “when he got to his room, the alleged perpetrator asked him ‘what is going on with you?’ The resident said that “he told the alleged perpetrator nothing was going on and that he did not know what she was talking about.” The resident then said that “the alleged perpetrator got in his face and began yelling at him, stating that [the resident’s] former roommate told the alleged perpetrator that [the resident] had been treating him differently and that [the resident] was going to tell her what was going on.”
The roommate’s sister got in front of the resident to prevent him from going to the bathroom until “he began to urinate on himself.”
Neglected at Pheasant Ridge Nursing and Rehabilitation Center? Let Us Help You Today
Do you believe that your loved one is the victim of mistreatment, abuse, or neglect while living at Pheasant Ridge Nursing and Rehabilitation Center? Contact the Virginia nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Roanoke City County victims of abuse and neglect in all areas, including Roanoke.
It is always free to discuss your case with our legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure a financial recovery on your behalf. All information you share with our law offices will remain confidential.