Ontario Center for Rehabilitation and Healthcare

Ontario Center for Rehabilitation and HealthcareSome statistics show that more than one million Americans currently live in nursing homes. Many of these patients are our mothers, fathers, grandparents, siblings, children, and friends. Families often relocate their loved one into a nursing home, believing that they will receive the best care and improve the quality of life in a safe environment.

Unfortunately, mistreatment still occurs in many nursing homes, including those in Ontario County. If your loved one was injured or died prematurely while residing in a nursing home, contact the New York Nursing Home Law Center attorneys now for immediate legal intervention. Let our team of dedicated abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages.

All nursing homes are required to have insurance to protect their interests when something goes wrong. You can rely on us to ensure you or your loved one is protected, too!

Ontario Center for Rehabilitation and Healthcare

This facility is a "for profit" 98-certified bed long term care center providing cares and services to residents of Canandaigua and Ontario County, New York. The Medicare and Medicaid-participating home is located at:

3062 County Complex Drive
Canandaigua, New York 14424
(585) 396-4340
Ontario Center for Rehabilitation and Healthcare

In addition to providing 24/7 skilled nursing care, Ontario Center for Rehabilitation and Healthcare offers other services. Additional focused care includes cardiac therapy, wound care, stroke rehab, respiratory management, post-surgical orthopedic care, oxygen management, and restorative services involving physical, speech, and occupational therapies.

Financial Penalties and Violations

The federal government, through nursing home regulatory agencies, can impose fines or deny payment for Medicare services for any nursing facility with severe violations of rules and regulations. Typically, hefty fines are levied against the nursing home when the most egregious violations have occurred that harmed or could harm a resident.

This nursing facility also received twenty-five complaints and self-reported two serious issues over the last three years that resulted in violation citations. Additional documentation concerning penalties and fines can be reviewed on the New York State Nursing Home Report Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

Canandaigua New York Nursing Home Safety Concerns

One Star Rating

The federal government and New York Department of Public Health website update comprehensive information containing historical details of all citations and violations.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and four out of five stars for quality measures.

  • Failure to Respond Appropriately to All Alleged Violations – citation #F610 date September 13, 2018
  • According to state investigators, “it was determined that for two of six residents reviewed for abuse, the facility did not thoroughly investigate incidents to rule out abuse, neglect, or mistreatment. The issues involved the lack of a thorough investigation of the skin tear and hematoma [for a resident] and a lack of a thorough investigation for a resident who reported that another resident threw her on the floor.”

    The survey team reviewed the Incident/Incident Report, dated May 27, 2018. The document revealed that “the resident had an unobserved incident resulting in a skin tear to her right arm and a right lower extremity hematoma (the collection of clotted blood within the tissues causing swelling).” The description stated that a Licensed Nurse documented “that when the resident was asked what happened, she responded, ‘I was mishandled.’”

    The document included that “the resident was sent to the hospital via ambulance” on that date “for draining of the hematoma. The investigation provided by the facility included statements from two licensed nurses and three Certified Nursing Assistants (CNAs) working during the shift at the time of the incident. There was no resident’s statement of the events leading up to the incident included in the investigation.”

    The surveyors documented that “the investigation summary/conclusion revealed that the incident resulted in an injury, that the cause of the injury was unknown, that abuse, neglect, or mistreatment could be ruled out, and the incident was not reported to the Department of Health.” However, “there was no reasonable cause for the injuries identified in the investigation.”

    According to statements by two CNAs who were assisting the resident and noticed a knot on the resident’s lower right leg, it was stated that “the resident was upset and cursing. Both statements noted that the resident was yelling, screaming, and throwing things [before] the incident.” A Registered Nurse (RN) to assess the resident indicated that a skin tear to the right proximal forearm was “caused by trauma.”

Do You Have More Questions about Ontario Center for Rehabilitation and Healthcare? Let Our Team Help

Has your loved one been being mistreated or neglected while living at Ontario Center for Rehabilitation and Healthcare? Contact the New York nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Ontario County victims of abuse and neglect in all areas, including Canandaigua.

Our legal team invites you to discuss your case with us today through an initial, free claim consultation. Also, we provide a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us anything until after we have secured monetary recovery for your family.


Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric