Many families have limited options when providing care to a loved one who requires outside nursing assistance. Typically, the family will choose to place a loved one in a nursing home to ensure they receive the best care possible. Unfortunately, abuse and neglect are serious problems in nursing homes across the United States.
If your loved one was victimized through neglect , mistreatment, or abuse while living in a New Hanover County nursing facility, contact the North Carolina Nursing Home Law Center Attorneys now for immediate legal help. Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive financial compensation from recovering your damages. We will use the law to hold those responsible for your harm rightfully accountable.
This long-term care facility is a 140-certified bed "for-profit" home providing services and cares to residents of Wilmington and New Hanover County, North Carolina. The Medicare and Medicaid-participating center is located at:
3015 Enterprise Drive
Wilmington, North Carolina 28405
(910) 791-3451
URL: Northchase Nursing And Rehabilitation Center
In addition to providing 24/7 skilled nursing care, Northchase Nursing and Rehabilitation Center offers other services. Additional focused attention includes short-term and long term care.
The facility also provides adaptable rehab services, wound care, outpatient care, and physical, occupational, and speech therapies.
The federal government, through nursing home regulatory agencies, can impose fines or deny payment for Medicare services for any nursing facility with severe violations of rules and regulations. Typically, hefty fines are levied against the nursing home when the most egregious violations have occurred that harmed or could harm a resident.
Medicare has cited this facility for abuse . Medicare says that “every nursing home resident deserves to retain their basic human dignity and be treated with respect at all times. Abuse and neglect are never acceptable.” Nursing homes “cited for abuse are required to take steps to protect their residents.”
The nursing home received thirty-one complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the comprehensive North Carolina Department of Health and Human Services Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
The federal government and North Carolina Department of Public Health website update comprehensive information containing historical details of all citations and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues, and three out of five stars for quality measures.
The state investigators determined the nursing home " used a physical restraint without the presence of a medical symptom.” The investigation involved a severely cognitively impaired resident who “was dependent for all activities of daily living and had a physical restraint used daily.”
The state surveyors observed the resident with “a restraint around her waist with straps tied behind a wheelchair. When she attempted to rise in the chair, she could not.”
The Director of Nursing stated that she expected “that there was a medical symptom related to the use of a restraint in the resident’s medical record.” The Physical Therapy Program Director stated that the resident had been in therapy for some time.” The facility used as a restraint because “the resident had fallen. She said the resident was in a self-release Velcro seat belt [but that] she had slid under it.”
The Program Director also said that the resident “rose from the chair while the seatbelt was on, bringing her wheelchair up with her.”
The facility “failed to follow its abuse and neglect policy by failing to report misappropriation of property, [involving two residents], to the Health Care Personnel Registry.” The resident had alleged that “her money was missing in the amount of $38. The twenty-four-hour report was sent via fax to the Health Care Personnel Registry.”
However, when the investigation report was sent via fax, the fax log indicated there was an error and to try again. There “was no fax confirming the receipt of the five-day investigation report.”
Do you suspect that your loved one suffered harm, injury, abuse, neglect, or died prematurely while living at Northchase Nursing and Rehabilitation Center? Contact the North Carolina nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent New Hanover County victims of abuse and neglect in all areas, including Wilmington.
Our legal team invites you to discuss your case with us today through an initial, free claim consultation. Also, we provide a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us anything until after we have secured a monetary recovery for your family. All information you share with our law offices concerning your financial compensation case will remain confidential.
Attorney Carl R. Wilander, Esq.
Licensed in North Carolina
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