Nursing Home Spotlight: Ambassador Nursing & Rehab Center, Chicago, IL

ambassador nursing home

On August 20, 2010 the Illinois Department of Health issued a ‘Type A’ violation and $10,000 fine against Ambassador Nursing & Rehab Center located in Chicago, IL.  The sanctions are in response to the conditions documented in July 1, 2010 survey completed at the facility that identified several problems related to patient safety and well-being.

The most troubling aspect of the survey is the fact that the facility failed to properly respond to an abusive staff member at the facility.  An unidentified CNA admitted to physically abusing a paraplegic patient at the facility.  In addition to the admission from the employee, the May 16, 2010 event was also witnessed by another patient and visor where they corroborated the fact that the nurse slapped and choked the patient after complaining about the way she was transferred to her wheelchair.

Yet, even after this troublesome incident was reported to the supervisor at the Chicago Nursing Home, the abusive employee was permitted to remain on the job and have direct and unsupervised contact with other patients and the nursing home failed to report the abusive conduct to the Illinois Department of Health.

The way the facility responded to the event was in violation of the facilities Abuse Prevention Program that stipulates, “[e]mployees of the facility who have been accused of mistreatment will be removed from resident contact until the results of the investigation have been reviewed by the administrator or designee.”

Though Ambassador Nursing & Rehab Center has requested a hearing in response to the Health Department’s findings, the facility clearly needs to readdress how it handles situations that needlessly jeopardize patient safety.

Nursing Home Law Center LLC handles nursing home abuse and neglect matters in Chicago and throughout the country.  If your loved one was abused or otherwise mistreated, we would be honored to speak with you regarding your legal rights.  Our legal consultations are always free and completely confidential. (800) 926-7565

Related Nursing Home Law Center LLC Blog Entries:

Chicago Nursing Homes Not Making The Grade

Quarterly Review Of Illinois Nursing Homes Reveals Major Problems

Ambassador Nursing & Rehab Center, 7-1-10 Survey (PDF).pdf


One response to “Nursing Home Spotlight: Ambassador Nursing & Rehab Center, Chicago, IL”

  1. Previous Employee says:

    Unfortunately, this is no surprise. Public Health comes in and out of these buildings to investigate a “complaint” or “incident,” rarely with any findings. Somehow facilities get cleared with little to no sanctions. They call them “isolated’ incidents. For those of us who really care, it’s very discouraging.

Justia Lawyer Rating for Jonathan Rosenfeld

Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric