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Information & Ratings on New Hope Retirement and Care Center, McAlester, Oklahoma
Many families have limited options of what to do when they can no longer provide care to a loved one in need of extensive medical treatments or hygiene assistance. Some families choose to relocate their loved one into a nursing home believing that they will receive the best care in a safe, compassionate environment. Unfortunately, mistreatment still occurs at many facilities throughout Oklahoma.
If your loved one was abused or neglected while residing in a Pittsburg County nursing facility, contact the Oklahoma Nursing Home Law Center Attorneys now for immediate legal help. Let our team of lawyers work on your behalf to ensure that those responsible for causing harm are held legally and financially accountable. We will use the law to ensure your family receives monetary compensation for your damages.New Hope Retirement and Care Center
This long-term care home is a "for profit" 55-certified bed center providing cares and services to residents of McAlester and Pittsburg County, Oklahoma. The Medicare and Medicaid-participating facility is located at:
1220 East Electric BlvdFinancial Penalties and Violations
McAlester, Oklahoma 74501
New Hope Retirement and Care Center
Federal agencies and the State of Oklahoma have a legal responsibility to monitor every nursing facility. If serious violations are identified, the government can impose monetary fines or deny payments through Medicare if the resident was harmed or could have been harmed by the deficiency.
The nursing home also received one complaint over the last thirty-six months that resulted in a violation citation. Additional documentation about fines and penalties can be found on the Oklahoma Long Term Care Provider Inspection Search Website.
To ensure families are fully informed of the level of care every nursing home provides, the state of Oklahoma and Medicare.com routinely update their long-term care home database systems with info on violations, citations, and deficiencies.
According to Medicare, this facility maintains an overall rating of one out of five stars, including three out of five stars concerning health inspections, one out of five stars for staffing issues and one out of five stars for quality measures.
- Failure to Timely Report Suspected Abuse, Neglect or Theft and Report the Results of the Investigation to Proper Authorities – citation date January 9, 2018
- Failure to Provide Bedrooms That Do Not Allow Residents to See Each Other When Privacy Is Needed – citation #914 date January 9, 2018
According to investigators “the facility failed to report an allegation of abuse to the Oklahoma State Department of Health within the mandated two-hour time span for [one resident].” The facility “did not report an allegation of resident-to-resident abuse which occurred on December 27, 2017, at 8:30 AM” until 9:00 PM that night, which was over twelve hours later.
An incident report dated December 27, 2017, documented that a cognitively intact resident “had been slapped on her right arm by another resident but had not been injured. The incident file did not contain a fax confirmation sheet for verification of the time the Oklahoma State Department of Health was notified of the incident.”
The surveyors asked the resident on January 3, 2018, “if she had been abused at the facility. The resident reported she had been slapped on her arm by another resident [reporting that] she was not injured and the facility was aware of the occurrence.”
The nursing home “failed to ensure semi-private rooms were equipped with ceiling-suspended curtains to assure full visual privacy.” The surveyors observed a resident in the room on January 2, 2018. “Her living space was located near the window, and the resident had a roommate. The privacy curtain in the room was observed to partially divide the room into two sections.”
The facility hall “was observed from the resident’s side of the room when the curtain was completely extended. The track for the curtain was observed not to extend to either wall.” The resident’s roommate “was fully visible in the room when the curtain was extended.” The surveyors interviewed the resident at that time and reported that “she had concerns about the curtain not covering her completely when she used her bathroom commode.”
The resident stated that “she had to use a chair to prop the curtain further around her to attempt to provide herself privacy when she use the commode.” The surveyors interviewed the facility Administrator who reported that “she was aware of the regulation which requires the facility to provide curtains which provided full visual privacy for residents [and said that] she was unaware the curtains in the dual occupancy rooms were inadequate until it was brought to her attention” by the surveyors.
Were you the victim of mistreatment while you lived at New Hope Retirement and Care Center? Contact the Oklahoma nursing home abuse attorneys at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Pittsburg County victims of abuse and neglect in all areas including McAlester.
We provide every potential client a free initial case consultation and offer a 100% “No Win/No-Fee” Guarantee. This promise means you will not pay us anything until after we have secured a monetary recovery on your behalf. All information you share with our law offices will remain confidential.