Mountain Ridge Center Abuse and Neglect Lawyers

Mountain Ridge Center, Genesis Healthcare Nursing HomeDo you suspect that your loved one is the victim of verbal or physical abuse while living in a Merrimack County nursing facility? Are you concerned that the mistreatment is occurring at the hands of caregivers, other patients, employees, or visitors? If so, contact the New Hampshire Nursing Home Law Center attorneys now for immediate legal intervention.

Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation to recover your damages. Let us begin working on your case today.

Mountain Ridge Center, Genesis Healthcare Nursing Home

This Medicare and Medicaid-participating facility is a "for-profit" center providing services to residents of Franklin and Merrimack County, New Hampshire. The 86-certified bed long-term care home is located at:

7 Baldwin Street
Franklin, New Hampshire 03235
(603) 934-2541
Mountain Ridge Center, Genesis Healthcare Nursing Home

In addition to providing around the clock skilled nursing care, Mountain Ridge Center, Genesis Healthcare Nursing Home offers other services. Additional focused care includes short-stay care, IV (intravenous) therapy, respite care, hospice, wound care, dementia and memory care, colostomy care, and restorative services involving physical, speech and occupational therapies.

Financial Penalties and Violations

The investigators for the state of New Hampshire and federal nursing home regulatory agencies have the legal responsibility of penalizing any facility that has violated rules and regulations that harmed or could have harmed a resident. These penalties often include monetary fines and denying payment of Medicare services.

Additional information concerning the facility can be reviewed on the State of New Hampshire Bureau of Elderly and Adult Services Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

Franklin New Hampshire Nursing Home Safety Concerns

One Star Rating

The state of New Hampshire and routinely update their comprehensive list of deficiencies online to reflect all violations

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, one out of five stars for staffing issues and two out of five stars for quality measures.

  • Failure to Develop, Implement and Enforce Policies and Procedures That Prevent Abuse, Neglect, and Mistreatment – citation date April 25, 2018
  • The state investigators determined that the nursing home “failed to implement the facility’s policy for the prevention and reporting of abuse by performing a complete investigation of the alleged sexual assault reported by a resident.”

    The state investigative team reviewed the facility’s investigation file for the resident’s “allegation of sexual assault.” A review revealed that there were “no statements from the staff that worked the 11:00 PM to 7:00 AM [shift] at the time that the alleged sexual assault occurred.”

    Additionally, there were “no copies of a complaint that was sent by the facility to the New Hampshire Board of Nursing. There was a copy of the Board’s [report] related to this incident in the file.” The investigators interviewed the facility Nursing Home Administrator and Director of Nursing. The two staff members “revealed that no witness statements were obtained from the staff that worked 11:00 PM to 7:00 AM [shift] on the night of the alleged sexual assault.”

    The surveyors asked if “the alleged victim was either examined at the facility or sent for a physical examination to a local healthcare setting.” Both the Administrator and Director of Nursing “replied that the post-incident exam was not performed.”

    It was determined that the facility failed to respond properly to alleged violations.” Specifically, the facility’s First Reported Incident dated March 18, 2018, revealed that the resident stated that a male Licensed Nursing Assistant touched the resident “inappropriately this morning while providing care.” The resident stated that they were not injured.

    A review of the Adult Protective Services Investigation Notification dated April 2, 2018, revealed that “it was alleged on March 28, 2018, [that a Licensed Nursing Assistant sexually abused the resident]” in that the staff member fondled the resident’s breast and the staff member inserted [their] finger into the resident’s vagina while providing care to the resident.”

    The report indicated that the incident had occurred at 4:42 PM on March 28, 2018.” A statement by a Licensed Practical Nurse (LPN) indicated that they arrived at the resident’s room to provide care at approximately 6:30 AM.

    However, the LPN noticed that the resident was not on the list to receive overnight shift aid in the morning that was usually completed by the 7:00 AM to 3:00 PM shift. The LPN stated “I am not sure of the circumstances as to why [the Licensed Nursing Assistant] needed to provide care for this resident in the morning.”

Do You Have More Questions about Mountain Ridge Center, Genesis Healthcare Nursing Home? Let Our Team Help

Were you the victim of mistreatment, neglect, or abuse while living at Mountain Ridge Center, Genesis Healthcare Nursing Home? Contact the New Hampshire nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Merrimack County victims of abuse and neglect in all areas, including Franklin.

Our law firm provides every potential client an initial free case consultation. Also, we offer a 100% “No Win/No-Fee” Guarantee, meaning you do not owe us any money until we have received a monetary recovery on your behalf.


Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric