Many families have limited options on how to handle the care of a loved one who requires medical professionals in a skilled nursing environment. Typically, reputable nursing homes follow established procedures and protocols to ensure that every resident’s needs are met. Unfortunately, mistreatment still occurs in some facilities in California.
If your loved one was victimized while living in a Riverside County nursing facility, contact the California Nursing Home Law Center Attorneys now. Let our team of abuse prevention lawyers represent your family to ensure you receive financial compensation from recovering your damages. Call us now so we can begin working on your case today.
This facility is a 99-certified bed "for-profit" long-term care home providing services and cares to residents of Palm Desert and Riverside County, California. The Medicare and Medicaid-participating center is located at:
44610 Monterey Avenue
Palm Desert, California 92260
(760) 776-7700
Monterey Palms Health Care Center
In addition to providing 24/7 skilled nursing care, Monterey Palms Health Care Center offers other services. Additional focused care includes short-term and long term care. The facility also offers comprehensive rehab services, wound care, pulmonary care, IV (intervenous) care, post-stroke care, and physical, occupational, and speech therapies.
The investigators working for the state of California and the federal government have the legal authority to impose monetary fines and deny payment for Medicare services if the nursing home has been cited for serious violations of established regulations and rules.
This nursing facility received twelve complaints and self-reported seven serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive California Department of Social Services Adult Protective Services Website.
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The state of California and Medicare.com routinely update their comprehensive list of deficiencies online to reflect all violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues, and four out of five stars for quality measures.
The state investigators determined the nursing home "failed to provide an environment free from mental abuse for [a resident] when a Certified Nursing Assistant (CNA), while providing care to the resident, used a cellular telephone to record a video of [the resident] showing his genital area.”
Additionally, the CNA “made inappropriate comments related to the video and distributed the video through social media. This failure resulted in mental abuse to [the resident] by the CNA.”
The state investigators made an unannounced visit to investigate the facility-reported incident regarding a short video clip of the resident “with an exposed genital area that was posted to social media by [the CNA].” The Director of Nursing revealed that “she received a telephone call from a non-employee of the facility. The person told the Director that he received a copy of a video clip sent by a friend of one of the facility staff (later identified as the CNA) via Snapchat.” The Administrator had received a copy of the video at the same time.
The Administrator stated that the CNA said that “she thought it was the wrong thing to do and [it] should not have been done.” The survey team observed the Snapchat video clip in the presence of the Administrator. The CNA’s face was revealed at the beginning of the video clip, and words were heard “you think we have it easy? This is what we have to deal with every [***]ing day. The second scene of approximately five seconds long showed [the resident] lying in bed with a shirt on but without pants.”
This portion of the video clip shows the resident’s “left leg crossed over his bent right knee, with the genital area exposed. The scene included a close-up view of about two seconds of the resident’s genital area [and the resident’s] face was seen from a distant view on the video.”
The third scene of approximately “two seconds long showed the faces of [the CNA and a Licensed Vocational Nurse] laughing at the scene that was just taken on video.”
Were you the victim of mistreatment, neglect, or abuse while living at Monterey Palms Health Care Center? Contact the California nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Riverside County victims of abuse and neglect in all areas, including Palm Desert.
Discuss your case with us now through an initial case consultation at no charge to you. Also, we offer a 100% “No Win/No-Fee” Guarantee. This promise means we postpone payment for our services until after we have secured a monetary recovery on your behalf. All information you share with our law offices concerning your financial compensation case will remain confidential.
Sources:
Attorney Anthony Lanzone
Licensed in California
Chicago Nursing Home Injury Attorney Nursing Home Law Center LLC Home