Information & Ratings on Monroe Community Hospital, Rochester, New York

Attorneys for Mistreated & Injured at Monroe Community Hospital

Monroe Community HospitalFor many family members, detecting abuse and neglect in a nursing facility can be challenging at best, especially if your loved one has symptoms that mask the typical effects of mistreatment. In many cases, friends and family will mistake the natural progression of the aging process or a debilitating disease when actual abuse or neglect is occurring.

If you suspect that your loved one is the victim of mistreatment while living in a Monroe County nursing facility, contact the New York Nursing Home Law Center Attorneys now for immediate legal assistance. Our team of dedicated abuse prevention lawyers has handled cases just like yours, and we can help your family, too. Call us now so we can begin working on your case today to ensure you receive financial compensation for your damages.

Monroe Community Hospital

This long-term care home is a "county government-owned and operated" 566-certified bed center providing cares and services to residents of Rochester and Monroe County, New York. The Medicare and Medicaid-participating facility is located at:

435 East Henrietta Road
Rochester, New York 14620
(585) 760-6500
Monroe Community Hospital

In addition to providing 24/7 skilled nursing care, Monroe Community Hospital offers other services. Additional focused care includes geriatric care, hospice, palliative care, and rehabilitation.

Fined $6,893 for substandard care
Financial Penalties and Violations

New York and federal investigators have the legal authority to penalize any nursing home that has been cited for a serious violation that harmed or could have harmed in nursing home resident. Typically, these penalties include imposed monetary fines and denial of payment for Medicare services.

Within the last three years, federal investigators imposed a monetary fine against Monroe Community Hospital for $6,893 on January 26, 2018, citing substandard care. This nursing facility also received one complaint and self-reported four serious issues over the last three years that resulted in violation citations.

Additional documentation concerning penalties and fines can be reviewed on the New York State Nursing Home Report Website.

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Rochester New York Nursing Home Safety Concerns One Star Rating

The state of New York and Medicare.com routinely update their comprehensive list of deficiencies online to reflect all violations.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and two out of five stars for quality measures.

  • Failure to Protect Every Resident from All Forms of Abuse Including Physical and Sexual Assault, Physical Punishment, and Neglect by Anybody – citation #F600 date August 8, 2018
  • According to state investigators, “it was determined that for [one resident] reviewed for abuse, neglect, or mistreatment, the facility did not ensure the resident was free from abuse. The issue involved an alleged non-consensual sexual contact between the visitor (posing as a volunteer) and the resident.”

    The investigation involved a severely, cognitively impaired resident who “was totally dependent on staff for all cares.” The resident’s Comprehensive Care Plan and the Certified Nursing Assistant (CNA) Care Kardex included “to have the resident out of bed for the volunteer by 8:00 AM.” Documentation shows that the volunteer was the resident’s responsible party.

    The facility’s Incident/Accident Report dated July 20, 2018, revealed that on that day at 12:50 PM, and Licensed Practical Nurse (LPN) “walked into the resident’s room and observed a visitor that she thought was a volunteer kissing the resident on the mouth with one hand on the resident’s chest and the other hand on the lower abdomen.”

    The LPN documented that “she observed the resident pushing back from being kissed. When the volunteer realized the LPN was in the room, he quickly stopped kissing, fixed his and the resident’s hair, and told the resident he would see him the next day.”

    The LPN “told the volunteer that this was not the end of that, and he left the room quickly, exiting the building by the stairs.” The Facility Investigative Report dated three days later revealed, “when questioned and assessed by a Registered Nurse (RN) and Physician, the resident stated he had been kissed by the volunteer. When asked if he was touched, the resident said yes and pointed to his genital area.”

    Even though the nursing staff had seen the sexual aggressor wearing a volunteer vest and street clothes, the facility “concluded that the volunteer was not a volunteer with the facility but was a family member of another resident on another unit and that non-consensual sexual activity had occurred.”

    The police department was notified of the incident on that day “following the Physician assessment.

Need to Hold Monroe Community Hospital Accountable for Neglect? We Can Help

Were you the victim of mistreatment, neglect, or abuse while living at Monroe Community Hospital? Contact the New York nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Monroe County victims of abuse and neglect in all areas, including Rochester.

Discuss your case with us now through an initial case consultation at no charge to you. Also, we offer a 100% “No Win/No-Fee” Guarantee. This promise means we postpone payment for our services until after we have secured a monetary recovery on your behalf. All information you share with our law offices will remain confidential.

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Client Reviews
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Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
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After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric