Information & Ratings on ManorCare Health Services Nursing Center, Waterloo, Iowa

Mistreatment, abuse, and neglect in nursing facilities are often the result of the nursing staff or other caregivers not providing the resident care according to established standards of quality. Their inappropriate behavior often leads to harm, injury, or wrongful death. In other incidents, the victim is assaulted by other residents.

If your loved one was harmed, injured, abused or mistreated while living in a Black Hawk County nursing facility, contact the Iowa Nursing Home Law Center Attorneys now for immediate legal intervention. Let our team of abuse prevention lawyers handle your case to ensure you receive monetary compensation. We will use the law to hold those responsible for causing the harm legally accountable.

This facility is a 97-certified bed "for-profit" long-term care home providing services and cares to residents of Waterloo and Black Hawk County, Iowa. The Medicare and Medicaid-participating center is located at:

201 West Ridgeway Avenue
Waterloo, Iowa 50701
(319) 234-7777
ManorCare Health Services Nursing Center

In addition to providing 24/7 skilled nursing care, ManorCare Health Services Nursing Center offers other services. Additional focused care includes short-term and long-term care.

Iowa and federal agencies are duty-bound to monitor every nursing home and levy monetary fines or deny payments through Medicare when investigators identify serious violations of nursing home regulations and rules. In some cases, the nursing home receives multiple penalties if surveyors find severe violations that harmed or could have harmed a resident.

Within the last thirty-six months, investigators imposed three monetary penalties against ManorCare Health Services Nursing Center, citing substandard care. These penalties include a $12,500 fine on July 19, 2017, a $1,138 fine on August 17, 2016, and a $33,898 fine on July 01, 2016, for a total of $47,536.

This nursing facility received fifteen complaints and self-reported two serious issues over the last three years that resulted in violation citations. Additional information about this nursing home can be found on the Iowa Department of Health Complaint Website.

Information on every intermediate and long-term care home in the state can be reviewed on government-owned and operated database websites including the Iowa Department of Public Health and Medicare.gov.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and one out of five stars for quality measures.

• Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accidents – citation #F689 date October 4, 2018

The state investigators determined that “the facility failed to ensure the safety of [one resident]. The facility failed to provide other interventions for [that resident] who was at high risk for falls other than to remind the resident to use the call light.”

The incident involved a resident who “requires supervision of one staff for transfers, ambulation, and toilet use. The resident utilized a walker and wheelchair.” The resident had weakness and “a history of a stroke.”

The resident’s Care Plan indicated that the resident “had a risk for falls due to recent falls and impaired mobility and directed staff to reinforce the need to call for assistance.” The document states that the resident “needed assistance to meet his activities of daily living and directed the staff to ambulate with the assistance of one staff, gait belt, and a walker.”

However, the Care Plan “failed to contain intervention for the resident’s refusal to utilize the call light and wait for assistance.” The Investigation Report indicated that the staff found the resident “on the floor of the bathroom [with his] briefs around his ankles and a bowel movement in the toilet.”

The staff noted that the resident was without pulse and started cardiopulmonary resuscitation (CPR) and activated the emergency medical service for an ambulance. The “resident was pronounced dead at a local emergency room.”

Information from the emergency room indicated that the resident had experienced an unwitnessed fall that had left a patient with “a large laceration with large amounts of blood on the face, a large gash over the left forehead [that measured] 7.0 cm.”

One Agency Certified Nursing Assistant (CNA) revealed that the resident “was up to the bathroom by himself at night and required staff assistance to clean up.” The CNA stated that the resident would be “up in the bathroom by himself several times that night.”

Do you suspect that your loved one is the victim of mistreatment while living at ManorCare Health Services Nursing Center? Contact the Iowa nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Black Hawk County victims of abuse and neglect in all areas, including Waterloo.

We do not charge for case evaluations and consultations. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means we will postpone all of your payments for legal services until after we have secured a financial recovery on your behalf. All information you share with our law offices will remain confidential.

Sources:

• Inspection Report - 10/04/2018