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Information & Ratings on ManorCare Health Services Nursing Center, Indianapolis, Indiana
Many of the 1.5 million residents in nursing facilities in the U.S. are victims of mistreatment. In some cases, the nursing staff neglects these patients, or caregivers, visitors, employees, and other residents abuse, sexually assault or mistreat the patient.
If your loved one was injured while living in a Marion County nursing facility, contact the Indiana Nursing Home Law Center Attorneys now for immediate legal intervention. Let our team of abuse prevention lawyers handle your case to ensure your family is adequately financially compensated for your damages. Let us begin working on your case today.ManorCare Health Services Nursing Center
This long-term care facility is a 140-certified bed Medicare and Medicaid-participating center providing services to residents of Indianapolis and Marion County, Indiana. The "for-profit" home is located at:
8549 S Madison Ave
Indianapolis, Indiana 46227
ManorCare Health Services Nursing Center
In addition to providing 24/7 skilled nursing care, ManorCare Health Services Nursing Center offers other services. Additional focused care includes short-term and long-term care and outpatient rehabilitation.Financial Penalties and Violations
The investigators working for the state of Indiana and the federal government have the legal authority to impose monetary fines and deny payment for Medicare services if the nursing home has been cited for serious violations of established regulations and rules.
The nursing home received five complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the Indiana Nursing Home Report Cards Website.
The state of Indiana and federal government nursing home regulatory agencies routinely update their care home database system. This list contains historical information of all citations and violations.
According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, three out of five stars for staffing issues and three out of five stars for quality measures.
- Failure to Report and Investigate Any Act or Reports of Abuse, Neglect or Mistreatment of Residents – citation #F225 date May 19, 2017
- Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accidents – citation #F689 date May 16, 2018
The state investigators determined “the facility failed to ensure an allegation of abuse was reported to the State Survey Agency within twenty-four hours.” The investigation involved an incident where a resident “indicated a staff member brought a food tray into her room and [teased her by] bringing it close, asking her if she wanted it, then pulling it away, over and over again.”
The resident “felt this was abusive treatment. The surveyor reported this allegation of abuse to the Administrator on May 12, 2017, at 4:15 PM.” The Administrator discussed “the alleged abuse reported to the surveyor [on that date], but the Administrator did not feel it was really abuse, so the abuse allegation was not reported to the State Survey Agency within twenty-four hours.”
The Administrator provided a policy titled: Patient Protection dated November 3, 2016, to the surveyor. The policy indicated that the facility was currently using it.
The policy indicated that “in response to allegations of abuse [they are] reported immediately, but no later than two hours after the allegation is made or not later than twenty-four hours to the Administrator of the facility and other officials (including to the State Survey Agency).”
The nursing home “failed to ensure a resident had supervision to prevent the resident from exiting the facility without the staff’s knowledge.” This investigation involved one resident “reviewed for elopement [wandering away].”
The incident involved a moderately, cognitively impaired resident whose facility-reported incident indicated that the resident “was seen in the parking lot without any staff and walking toward the apartment complex where he formally lived.”
A Progress Note indicated that staff “assisted the resident back to the facility.” The resident had told a Licensed Practical Nurse (LPN) that “he had pushed the buttons to open the door.” Observations of the facility’s front door “included a keypad to exit and a code to unlock the door posted above the keypad.”
The state investigators interviewed a Certified Nursing Assistant (CNA) who indicated that “she saw the resident in the parking lot and ran into the facility to report seeing [the resident] outside without a staff member.” Both the CNA and the LPN indicated that “the resident had just been moved to the new unit the day before (April 27, 2018) and had made comments throughout the day (April 28, 2018) that he was going to go back to his apartment, but he had made no attempt to leave.”
Were you the victim of mistreatment while you lived at ManorCare Health Services Nursing Center? Contact the Indiana nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Marion County victims of abuse and neglect in all areas, including Indianapolis.
We provide every potential client a free initial case consultation and offer a 100% “No Win/No-Fee” Guarantee. This promise means you will not pay us anything until after we have secured a monetary recovery on your behalf.