Linville Court at the Cascades Verdae

Families are often aware that nursing facilities do not always provide our loved ones the highest level of compassionate care in nursing facilities, assisted-living homes, and rehabilitation centers. Many nursing home residents become the victims of deliberate or negligent or abusive behavior that caused the injury or claims their life prematurely. If your loved one is residing in a nursing facility in Greenville County, and believe they are the victim of abuse or neglect, our network of attorneys in South Carolina can help you find justice and hold those legally responsible for your loved one's harm financially accountable. Our affiliated lawyers have handled cases just like yours.

Linville Court at the Cascades Verdae

This Nursing Home is a corporate 'for profit' 44-certified bed Center providing cares and services to residents of Greenville and Greenville County, South Carolina. The Medicare/Medicaid-participating Facility is located at:

30 Springcrest Court
Greenville, SC 29607
(864) 528-5500

In addition to providing skilled nursing care, the facility also offers memory care, assisted living options and rehabilitation.

Financial Penalties and Violations

South Carolina and federal agencies are duty-bound to monitor every nursing home and levy monetary fines or deny payments through Medicare when investigators identify serious violations of nursing home regulations and rules. In some cases, the nursing home receives multiple penalties if surveyors find severe violations that harmed or could have harmed a resident. Over the last three years, this facility has not received any penalties or fines or denied reimbursement through Medicare. Additional information about penalties and fines can be found on the South Carolina Department of Health and Environmental Control website concerning Linville Court at the Cascades Verdae.

Greenville South Carolina Nursing Home Patient Safety Concerns

For many families, becoming fully informed on the level of care nursing homes provide usually requires extensive research on nursing homes in the community. Medicare.gov database system provides a comprehensive list of dangerous hazards, health violations, safety concerns, incident inquiries, opened investigations, and filed complaints. This information offers valuable content to make a well-informed decision of where to place a loved one who requires a high level of healthcare and hygiene assistance.

Currently, Linville Court at the Cascades Verdae maintains an overall one out of five available star rating in the Medicare star rating comparison analysis system compared to all other facilities nationwide. This rating includes two of five stars for health inspection problems, one of five stars for staffing issues, and four of five stars for quality measures. The Greenville County nursing home neglect attorneys at Nursing Home Law Center have found numerous safety concerns, violations and deficiencies at this nursing facility that include:

• Failure to Provide Care to Residents in a Way That Builds or Keeps Their Dignity and Respect of Individuality

  In a summary statement of deficiency dated August 10, 2017, the state surveyor noted that the facility had failed to "respond to call lights in a timely manner for [six months]." Investigators interviewed four residents and a family member of one of five resident who revealed that "staff is slow to respond to call lights." The investigator reviewed six months of grievance logs and resident council meetings that "revealed that call light response times were consistently delayed."

  Some of the investigator's findings included an interview with one resident who revealed that "staff sometimes [takes up] to 30 minutes to respond to call lights." During an interview, the second resident stated that they "requested pain medication" fifty minutes earlier "but had not received a yet." A third resident stated that "staff is slow to respond to call lights and sometimes took 30-45 minutes." The family member of a resident at the facility stated that "the call light response times were sometimes 45 minutes." The last resident stated that "call lights often yield no response and sometimes the resident must yell out for assistance."

  The investigation included a review of the resident council meetings that revealed that "complaints regarding call lights had been raised several times over the past six months." One member stated that "she cannot tell if the call light is reaching the (Certified Nursing Assistants) CNAs. She said that sometimes it takes a long time for a call to be answered." Another member stated that "the call light is not working for five weeks. Maintenance finally fixed it last week! Other than that, everything was fine." Numerous grievances were filed between March 13, 2017, and August 9, 2017.

• In a separate summary statement of deficiencies dated September 2, 2015, the state investigator documented the facility's failure "to ensure that the physician was notified of elevated blood sugar levels for [one resident] reviewed on sliding scale insulin." The resident's Medication Administration Records Sheet (MARS) indicated that the resident "had a finger stick blood sugar [level] of 533 on August 25, 2015, … a finger stick blood sugar [level] of 565 on August 30, 2015, 4:30 PM and a finger stick blood sugar [level] of 557 on August 31, 2015, with no documentation that the physician was notified as ordered."

  The state investigator interviewed the facility's Director of Nursing and a Registered Nurse who provided the resident care and it "was confirmed there was no documentation on the MARS, in the Nurse's Notes or 24-hour reports [to] indicate the physician was notified of the elevated finger stick blood sugar [levels]."

• Failure to Ensure That Every Resident Is Provided an Environment Free of Accident Hazards and Provided Adequate Supervision to Prevent Avoidable Accidents

  In a summary statement of deficiencies dated October 26, 2016, the state investigator documented the facility's failure "to provide adequate supervision and assistance to prevent accidents for [a resident] reviewed for Activities of Daily Living." The deficient practice by the nursing staff resulted in a resident suffering "a fracture of the left femur of an undetermined cause while under the facility's care." The resident required the assistance of two staff members for transfers.

  The investigator reviewed the resident's Medication Administration Record that indicated that the resident "was hitting/kicking." The resident's Radiology report dated July 6, 2016, revealed that the resident "had suffered a displaced left distal femur fracture. Reviewed the facility's investigation on October 25, 2016… revealed that on July 6, 2016, a Certified Nursing Assistant had transferred the resident from the wheelchair to the bed around 2:00 PM. The CNA transfer the resident by [themselves] and provided incontinence care to the resident."

  Documentation shows that "around 3:00 PM to 3:30 PM the resident became agitated [and complained of] pain. The resident was transferred from the bed back to the wheelchair, and after attempts to comfort the resident were unsuccessful, the resident was transferred back to bed and was noted to have swelling in [their] left leg. The final findings of the facility's investigations were that [the CNA] used an improper transfer to assist the resident during the transfer [and] did not follow company policy and procedure regarding transfers and did not follow the resident's care plan. No cause of the fracture was determined."

• Failure to Immediately Notify the Resident, the Resident's Doctor or Family Member of a Change in the Resident's Condition Including a Decline in Their Health or Injury

  In a summary statement of deficiencies dated August 10, 2017, the state investigator documented that the facility had failed to notify the physician as ordered:" after a resident "had a finger stick blood sugar level of over 350. The investigator interviewed the Registered Nurse providing the resident care who "confirmed [they] could not locate documentation that the physician was notified of the high blood sugar [level] on July 3, 2017.

• Failure to Ensure That Residents with Reduced Range of Motion Get Proper Treatment or Services to Increase Their Range of Motion

  In a summary statement of deficiencies dated August 10, 2017, the state investigator documented that the facility had "failed to ensure that [a resident] had a hip brace on while up and in bed per hospital discharge instructions." The deficient practice by the nursing staff involved a resident who was "reviewed for range of motion. In addition, the facility failed to take action after being made aware that the hip brace no longer fit properly."

  The investigator interviewed the facility Director of Nursing on August 9, 2017, who stated that "the facility had not ordered the resident a new hip brace. During an interview on August 10, 2017, the Director stated that they were "not aware of any issues with the resident's hip brace." The Director also said that "the nursing supervisor did not bring this to [their] attention, nor did the Therapy Director." The Director stated that the Therapy Director "should have addressed this during clinical meetings with nursing but did not."

  An interview with the facility's Director of Nursing also revealed that "there was no documentation from nursing or therapy related to the [a resident's responsible party's] concerns at the hip brace was not being used it did not fit properly." The Director of Nursing also "confirmed the physician's orders [and] stated that an order has to be entered in order for treatment to show up on the Treatment Administration Record." The Director also confirmed that "the hip brace was not documented on the Treatment Administration Record [and that there was] a breakdown in communication was the factor in not resolving the resident's hip brace issue a timely manner."

• Failure to Provide Every Resident in a Safe, Clean and Comfortable and Homelike Environment

  In a summary statement of deficiencies dated September 2, 2015, the state investigator documented during an annual licensure and certification survey that the facility had failed to "promote a clean and comfortable and homelike environment on residents in the Asher and Duncan Unit. The carpeting on the units was observed to be dirty and dingy with multiple dark spots throughout the skilled unit."

• Failure to Store, Cook and Serve Food in a Safe and Clean Way

  In a summary statement of deficiencies dated September 2, 2015, the state surveyor team noted that the facility had failed to "store, prepare, distribute and serve food under sanitary conditions with multiple areas in the main kitchen area and serving issues" in two unit kitchens in the facility. The investigator documented that one male kitchen worker had no beard protector and his hair was not completely covered. "Four female servers did not have [their] hair completely covered with sides and back of the hair outside the neck." Additionally, five females did not have their hair completely secured under the nets on subsequent days. The Registered Dietitian confirmed the severe violations.

  In a separate summary statement of deficiencies dated August 10, 2017, the state investigator documented that the facility had "failed to prepare and serve food in a sanitary manner. Staff was observed in the main kitchen without their hair restraints for beards; dietary staff serve food on unit kitchens without hair nets covering the sides of the hair on the head, staff observed handling foods with bare hands." The investigator reviewed the facility's Dietary Employee Sanitary Practices Policy that reads in part:

  • "Staff is to wear hair restraints to prevent her from contacting expose foods."
  • "Gloves to be worn when handling raw food."
  • "Always use utensils to handle foods."
  • "Staff should pick up dishes by the rims."

  The policy "further indicated the staff should follow all federal, state and local requirements."

• Failure to Provide Care by Qualified Persons According to Each Resident's Written Plan of Care

  In a summary statement of deficiencies dated October 26, 2016, the state surveyor documented the facility's failure "to transfer [a resident] per their Care Plan." The deficient practice by the nursing staff involved a resident who "was transferred with an assist of one person and per Care Plan and required a two-person assist for all transfers." The investigator reviewed the resident's October 25, 2016, Care Plan that revealed that the resident "was totally dependent on staff for transfers. In addition, the Care Plan indicated that staff was to transfer the resident with a transfer board/lift device.

  However, a Certified Nursing Assistant (CNA) wrote a statement stating that they had "transferred the resident from the wheelchair to the bed without using a lift for assistance from other staff." The written statement by the CNA stated that "this transfer occurred after lunch on the first shift (7:00 AM - 3:00 PM). Review of the written statement by the Registered Nurse (PRN) revealed that on July 6, 2016… [the RN) was called to the resident's room and noted the resident had swelling and discoloration on the left leg." The investigator interviewed the Certified Nursing Assistant who confirmed "her written statement and said that [she] transferred the resident with one person assist. "

A Victim of Neglect at Linville Court at the Cascades Verdae? We Can Help

Do you suspect that your loved one was the victim of mistreatment, neglect or abuse at Linville Court at the Cascades Verdae? If so, legal action is likely required. The Greenville nursing home abuse attorneys at Nursing Home Law Center accept all wrongful death cases, medical malpractice lawsuits and nursing home abuse claims for compensation through contingency fee agreements. We invite you to call our law offices today at (800) 926-7565 to schedule a free, no obligation case evaluation to discuss the merits of your case for financial compensation.

Contact us today! Our legal team accepts all nursing home abuse cases, personal injury compensation claims, and wrongful death lawsuits through contingency fee agreements. This arrangement postpones the need to make any payments for our legal services until after we have successfully resolved your case through a negotiated settlement or at trial. Let us begin working on your case today to ensure your family receives adequate compensation for your damages. All information you share with our law office will remain confidential.