Information & Ratings on Lindley Healthcare and Rehabilitation Center, Newport, Arkansas
The Arkansas Nursing Home Law Center Attorneys has successfully investigated many nursing home cases involving neglect, abuse, mistreatment or suspicious death. Our dedicated team of attorneys understands how to use proven civil tort law to successfully resolve cases for financial compensation and use the criminal justice system to hold those responsible for causing a loved one harm legally accountable.
If your family member was mistreated or died unexpectedly while living in a Jackson County nursing facility, let our team of attorneys help you. We can begin working on your case for monetary compensation to negotiate an out of court settlement or prove your case in front of a judge and jury. It's what we do best.Lindley Healthcare and Rehabilitation Center
This Medicare/Medicaid-approved long-term care (LTC) center is a 120-certified bed "for-profit" home providing services to residents of Newport and Jackson County, Arkansas. The facility is located at:
326 Lindley Lane
Newport, Arkansas, 72112
In addition to providing 24/7 skilled nursing care, the facility also offers occupational, speech and physical therapies, restorative care, hospice care, and long-term care.Financial Penalties and Violations
The investigators for the federal and state nursing home regulatory agencies have the legal authority to impose monetary fines or deny payment for Medicare services if the nursing home is cited for serious violations of rules and regulations. Within the last three years, state and federal nursing home regulatory agencies have not fined Lindley Healthcare and Rehabilitation Center. However, the facility did receive one formally filed complaint over the last three months. Additional information concerning fines and penalties can be found on the Arkansas Adult Protective Services website concerning this nursing facility.Newport Arkansas Nursing Home Residents Safety Concerns
To ensure families are fully informed of the level of care every nursing home provides, the state of Arkansas routinely updates their long-term care home database system. This information reflects a complete list of dangerous hazards, opened investigations, health violations, safety concerns, filed complaints, and incident inquiries that can be found on numerous sites including Medicare.gov and the AR Department of Public Health website.
According to Medicare, this facility maintains an overall rating of one out of five stars, including three out of five stars concerning health inspections, one out of five stars for staffing issues and one out of five stars for quality measures. The Jackson County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety problems at Lindley Healthcare and Rehabilitation Center that include:
- Failure to Provide Care by Qualified Persons According to Each Resident's Written Plan of Care
In a summary statement of deficiencies dated November 16, 2017, the state investigators documented a nursing home violation. The home failed to "ensure the physician's plan of care for monitoring of a resident's pulse [before the administration of] their medication was consistently implemented to enable staff to determine if [the medication] should be administered or withheld to prevent potential cardiac complications." The deficient practice by the nursing staff involved one resident "who had physician's orders." The failed practice by the nursing staff "had the potential to affect five residents who had physician's orders" for medication.
One physician's orders indicated that the medication should be withheld if the resident's pulse is less than 60. However, after review of the resident's medical records, "there was no documentation [that] the pulse was checked [before the] administration of [the resident's drug] to determine if the medication should be administered or withheld."
The state investigator interviewed the Director of Nursing and asked "if there was a record of the pulse checks that were missing from the Medication Administration Record (MAR) for [the resident] or the blood pressure monitoring that was missing from the MAR [for the other resident]." The Director responded, "No. It looks like they [the nurses] just failed to document, and they [blood pressures and pulse checks] were not done."
- Failure to Ensure That There Is a Pest Control Program to Prevent and Deal with Mice, Insects or Other Pests
In a summary statement of deficiencies dated November 16, 2017, the state investigators documented that the facility had failed to "ensure an effective pest control program was maintained to prevent an infestation of roaches in one kitchen" at the facility. "The failed practice has the potential to affect 87 residents who receive meals from the kitchen."
Observations were made at the facility on November 13, 2017 of a "small brown roach [that] was crawling on the wall above the sink in the back section of the kitchen." Approximately forty-five minutes later, "a small roach was crawling on the floor near the wall that separated the back sink from the area near the end of the steam table." Twenty-one minutes later, "a brownish-black roach was crawling from underneath the middle section of the steam table." At 6:00 PM, five minutes later, "a roach that was approximately 1" long was crawling on the wall behind the coffee maker located on the counter top in the kitchen to the left after entering." At that time, the surveyor asked the Dietary Manager "if she had seen roaches in the kitchen." The Dietary Manager said, "yes, but that is the first time I have seen any in a while."
Failure to manage a pest control program to prevent a roach infestation - AR State Inspector
The following morning at 9:00 AM, the state investigator conducted a group interview with six alert and oriented residents. One resident stated that "roaches had been seen near the coffee machine in the dining room." The facility Administrator provided the surveyors a pest control contract that shows that services are rendered every month by the exterminator. When asked when the last time service was provided by the pest control company, the Administrator showed pest control signed service visits between September 19, 2017 and May 13, 2017, approximately six months before the tour that revealed numerous small brown roaches in the kitchen.
The state surveying team asked the Maintenance Director on November 16, 2017 "if he had ever seen roaches in the facility." The Maintenance Director stated, "Yes, about three weeks ago, a roach crawled out of the door frame from the dishwashing room into the dining room."
- Failure to Provide and Implement an Infection Protection and Control Program
In a summary statement of deficiencies dated July 3, 2018, a state investigator noted the nursing home's failure to "ensure staff wash their hands and change gloves when soiled, before continuing incontinent care and before providing other personal care and touching environmental surfaces, to prevent a cross-contamination potential spread of infection." The deficient practice by the nursing staff involved two of eight residents "who required extensive assistance with incontinent care. This failed practice had the potential to affect five residents who required extensive assistance with incontinent care."
The state surveyor interviewed the Assistant Director of Nursing on the morning of July 3, 2018 and was "asked about Certified Nursing Assistants "wiping stool off their gloves and continuing care." The Assistant Director replied, "No, CNAs should not wipe bowel movement off their gloves and wipes and continue to use them during incontinent care. They should remove their gloves, dispose of them, wash their hands and re-glove. That could also cause an infection."
- Failure to Immediately Notify a Resident, the Resident's Doctor or Family Member of a Change in the Resident's Condition Including a Decline in Their Health or Injury
In a summary statement of deficiencies dated September 18, 2015, the state investigators documented that the facility had failed to "ensure the physician was consistently consulted regarding Capillary Blood Glucose (CPG) levels greater than 400 mg/dL and of the resident's repeated refusal of insulin injections to enable the physician to evaluate whether a change in treatment was needed for [a resident]." The deficient practice by the nursing staff involved one resident "who had physician's orders. The failed practice had the potential to affect ten residents."
Failure to immediately notify a resident's doctor of a change in their condition - AR State Inspector
The state investigator reviewed a resident's Nurse's Notes dated August 10, 2015 that documents how the "physician was notified and 12 units of regular insulin were administered." However, on August 15, 2015 at 4:30 PM, 8:00 PM, and on the following day at 4:30 PM, "there was no documentation in the Nurse's Notes [to] indicate that the physician was notified of elevated blood glucose." Again on August 27, 2015 and August 29, 2015, "there was no documentation in the clinical record to indicate the physician was notified of the elevated blood glucose."
On November 1, 2015, the resident's Nurse's Notes documented that the resident "allowed the nurse to do an accucheck" (a blood glucose monitoring device) to determine blood sugar levels which were recorded at 482. The resident refused to take insulin and stated that "he felt like he always did. Will continue to monitor. There was no documentation in the clinical record that the physician was notified of the elevated blood sugar or that the resident refused the insulin."
Again on November 6, 2015, there was no documentation in the clinical record of the physician was notified of elevated blood levels. On November 10, 2015, "there was no documentation in the clinical record that the physician was notified the twelve units of insulin was administered."
The state investigator interviewed the Licensed Practical Nurse providing the resident care and asked: "where do nurses document a physician has been notified?" The LPN "was shown multiple incidents of blood sugar results greater than 400 documented" on the resident's Medication Administration Record. The investigator asked, "was the Physician notified?" The LPN replied, "sometimes, we text on the phone."
The investigator then asked the LPN, "does each nurse have a phone to text the doctor?" The LPN stated, "No. There is a phone at the desk and the phone at the front desk." The investigator then asked the LPN "so, nurses do not text from any other phone?" The LPN stated, "No."
- Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accidents
In a summary statement of deficiencies dated September 18, 2015, the state investigators documented that the facility had failed to "ensure a smoking assessment was completed [before] allowing a resident to smoke unsupervised, to prevent potential injury." The deficient practice by the nursing staff involved one of six residents "who smoked. The facility also failed to ensure chemical, and sharp hazards were secured to prevent potential access by cognitively impaired, self-mobile residents who resided on one (300 Hall) of six halls. This failed practice has the potential to affect eleven residents who smoked and five self-mobile, cognitively impaired residents who resided on the 300 Hall."
If you suspect caregivers or other residents victimized your loved one while a resident at Lindley Healthcare and Rehabilitation Center, call the Arkansas nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 today. Our law firm fights aggressively on behalf of Jackson County victims of mistreatment living in long-term facilities including nursing homes in Newport. Our experienced attorneys provide victims of nursing home abuse the legal representation they need against all those who caused them harm. We will offer numerous legal options on how to proceed to obtain the financial compensation your family deserves. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim. Let us fight aggressively on your behalf to ensure your rights are protected.
Our attorneys accept all personal injury claims, nursing home abuse suits, medical malpractice cases, and wrongful death lawsuits through a contingency fee agreement. This arrangement postpones making upfront payments for our legal services until after we have successfully resolved your compensation claim through a negotiated settlement or jury trial award. Our law firm provides every client a "No Win/No-Fee" Guarantee. This promise means if our legal team is unable to obtain compensation on your behalf, you owe us nothing. Let our lawyers begin working on your behalf today to ensure your family receives adequate compensation from those who caused your harm. All information you share with our law offices will remain confidential.