Many of the problems associated with mistreatment occurring in assisted-living facilities in nursing homes are the result of a lack of trained personnel, minimal supervision or understaffing. In these incidents, the needs of the residents are often ignored; they suffer serious injuries from a fall or develop life-threatening bedsores. Other residents wander away from the facility due to a lack of supervision; as mentioned in the citation below.
If your loved one was assaulted, abused, mistreated or neglected while residing in a Waukesha County nursing facility, contact the Wisconsin Nursing Home Law Center Attorneys now for immediate legal assistance. Let our team of lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages.
This facility is a "for profit" 100-certified bed long term care center providing cares and services to residents of Oconomowoc and Waukesha County, Wisconsin. The Medicare and Medicaid-participating home is located at:
2195 North Summit Village Way
Oconomowoc, Wisconsin 53066
(262) 560-2400
Lake Country Health Services Care Center
In addition to providing around the clock skilled nursing care, Lake Country Health Services Care Center offers other services. Additional focused care includes social activities, dietary services, clinical care, and rehabilitation.
State surveyors and federal investigators can penalize nursing homes by denying payment for Medicare services or imposing monetary fines if the facility has been cited for a serious violation of a regulation or rule that harmed or could have harmed residents.
Within the last three years, federal investigators imposed a monetary fine against Lake Country Health Services Care Center for $13,407 on June 07, 2016, citing substandard care. This nursing facility also received fourteen complaints and self-reported two serious issues over the last three years that resulted in violation citations.
Additional documentation about fines and penalties can be found on the Wisconsin Department of Health Services - Residential Care Website.
Our attorneys review data on every long-term and intermediate care facility on Medicare.com and the Wisconsin Department of Public Health website.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, one out of five stars for staffing issues and four out of five stars for quality measures.
According to state investigators, the nursing home “failed to complete a thorough investigation of an injury of an unknown source.” The investigation involved a resident who “was discovered to have a broken rib of unknown origin.”
The facility “did not collect information from direct care staff that worked with the resident during an alleged fall at the facility attributed to the broken rib to ensure a thorough investigation.” A review of the facility’s investigation states that on Thursday, February 22, 2018, the resident’s daughter called “to find out how the patient was overnight due to her mother (Power of Attorney) telling her he fell previously on February 21, 2018, between lunch and dinner.”
This was “the first time the facility became aware” of the incident. In Licensed Practical Nurse (LPN) “started an internal investigation collecting statements from employees. The nurse practitioner was notified, and she performed a head to toe assessment with no obvious signs of injury.”
While there were negative results on an x-ray of the spine, a urine analysis, and flu swab, the “patient continued to complain of lower back pain with repositioning and transfers.” The facility “was not able to identify any falls or injuries to the patient other than that reported to the daughter. When questioned, the patient told the staff that he had fallen on Sunday, February 25, 2018.”
The resident’s family wanted the resident “sent out to the ER for his pain. The patient had not complained of pain that day.” X-rays taken at the Oconomowoc Memorial Hospital confirmed a +9 left rib fracture. The facility can identify the cause of the injury as being the alleged fall on February 21, 2018.” However, the facility “cannot substantiate that staff misconduct contributed in any way to the injury.”
After reviewing all the documentation, the surveyors noted: “initially there were no statements from two Certified Nursing Assistants (CNAs) received as part of the investigation.” The surveyors informed the facility Administrator that there were “no statements from the CNAs documented as working on the unit the day the resident allegedly fell on February 21, 2018.”
Do you suspect that your loved one is the victim of mistreatment while living at Lake Country Health Services Care Center? Contact the Wisconsin nursing home abuse attorneys at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Waukesha County victims of abuse and neglect in all areas including Oconomowoc.
Our legal team never charges potential clients to discuss your case through an initial claim consultation. Also, we offer a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us any money unless we have received a monetary recovery on your behalf.
Sources:
Attorney Gerald Bekkerman
Licensed in Wisconsin
Chicago Nursing Home Injury Lawyer Nursing Home Law Center LLC Home