legal resources necessary to hold negligent facilities accountable.
Lawyers for Mistreated & Neglected at Knollwood Healthcare
Many families have no other choice than to place a loved one in a nursing facility to ensure they receive the highest level of professional care. These families often find comfort in the knowledge that their loved ones will remain safe in a compassionate environment. Unfortunately, mistreatment is an all too common occurrence in many nursing facilities throughout Alabama, where caregivers, employees, or other residents injure patients.
The Alabama nursing home affiliate attorneys have represented many Mobile County nursing home patients who were victimized through abuse and neglect. Our legal team of abuse prevention lawyers works on behalf of our clients to help them receive adequate financial compensation from recovering their damages. We use the law to take immediate action and hold those responsible for the harm legally accountable.
This long-term care home is a 71-certified bed center providing care and services to residents of Mobile and Mobile County, Alabama. The "for-profit" Medicare and Medicaid-participating facility is located at:
3151-A Knollwood Drive
Mobile, Alabama 36693
In addition to providing around the clock skilled nursing care, Knollwood Healthcare offers other services. Additional focused care includes short-term and long term care.
Fined $32,439 for substandard care
Financial Penalties and Violations
Alabama and federal nursing home regulatory agencies have the legal authority to impose monetary fines and deny payment for Medicare services for any nursing facility cited for serious violations of regulations and rules.
Within the last three years, federal investigators imposed a monetary fine against Knollwood Healthcare for $32,439 on October 19, 2017, citing substandard care. The nursing home received two complaints over the last three years that resulted in a violation citation.
Additional information concerning the facility can be reviewed on the comprehensive Alabama Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
Mobile Alabama Nursing Home Safety Concerns
Your family can visit Medicare.gov and the Alabama Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, one out of five stars for staffing issues, and two out of five stars for quality measures.
- Failure to Develop, Implement and Enforce Policies That Prevent Mistreatment, Neglect or Abuse of Residents – citation #F226 date October 19, 2017
- Failure to Ensure the Nursing Home Area Remained Free of Accident Hazards and Risks and Provides Supervision to Prevent Avoidable Accidents – citation #F323 date October 19, 2017
The state investigators determined that the nursing home “failed to ensure new employees were screened for abuse prior to hire.” A review of the facility’s Policy and Procedure titled: Abuse, Neglect, and Exploitation states, “not to employ or otherwise engage individuals who have had a finding entered into the State Nurse Aide Registry concerning abuse, neglect, exploitation or mistreatment.”
The state investigators reviewed personnel files of employees. Fourteen of the thirty-two employees’ records that were reviewed “had not been pre-screened against the Abuse Registry prior to employment by the facility.” Some of these staff members included Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, housekeeping staff, and dietary staff.
The facility “failed to ensure assessments were complete and consent obtained prior to initiating use of side rails.” The facility’s document titled: Reduced Full-Nine Bed Rail provides instructions on how to install the bed rails and provides additional information including “a risk assessment for entrapment.”
The investigation involved a moderately cognitively impaired resident who “was assessed as needing assistance of one staff member for transfers, dressing, and hygiene. The resident was assessed as having impairment on both sides in range of motion for upper and lower extremities.”
The investigators interviewed the Director of Nursing and asked, “what was the risk for the entrapment assessment indicated for [this resident]?” The Director stated that “she did not have one.” The investigators asked the Director, “when was it done?” The Director responded that “it was not done.”
The investigators then asked the Director, “where was the informed consent for the side rail use?” The Director responded that “the facility informed them.” The surveyors asked the Director “where was the documentation that the bed's dimensions were appropriate for the resident’s size and weight?” The Director responded that “she did not have it.”
The Director verified that there could have been an incident “concerning not having an entrapment risk [assessment], informed consent, and the assessment of bed dimensions for the resident’s size and weight.”
Neglected at Knollwood Healthcare? Let Us Help You Today
Do you suspect that your loved one is the victim of mistreatment while living at Knollwood Healthcare? Contact the Alabama nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Mobile County victims of abuse and neglect in all areas, including Mobile.
We do not charge for case evaluations and consultations. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means we will postpone all of your payments for legal services until after we have secured a financial recovery on your behalf. All information you share with our law offices will remain confidential.