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Knolls West Post Acute Nursing Center
Lawyers for Injured & Abused at Knolls West Post Acute Nursing Center
Families deciding to place a loved one into a nursing home are often overwhelmed at the thought that they will not receive the best care. Unfortunately, mistreatment occurs at many facilities nationwide, including in California.
If your loved one was injured while living in a San Bernardino County nursing facility, contact the California Nursing Home Law Center Attorneys now for immediate legal intervention. Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive financial compensation from recovering your damages. All the necessary paperwork must be filed in the proper county courthouse before the statute of limitations expires.
Knolls West Post Acute Nursing Center
This long-term care center is a 118-certified bed "for-profit" home providing services to residents of Victorville and San Bernardino County, California. The Medicare and Medicaid-participating facility is located at:
16890 Green Tree Blvd
Victorville, California 92395
In addition to providing around the clock skilled nursing care, Knolls West Post Acute Nursing Center offers other services. Additional focused care includes short-term and long term care, and physical, occupational, and speech therapies.
Fined $12,678 for substandard care
Financial Penalties and Violations
Both the federal government and the state of California have the legal responsibility to levy monetary fines or deny payments through Medicare if a nursing home has violated established rules and regulations that harm or could have harmed residents.
Within the last three years, federal investigators imposed a monetary fine against Knolls West Post Acute Nursing Center for $12,678 on October 09, 2017, citing substandard care. This nursing home received two complaints and self-reported one serious issue over the last thirty-six months that resulted in violation citations.
Additional information concerning the facility can be reviewed on the comprehensive California Department of Social Services Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
Victorville California Nursing Home Safety Concerns
Your family can visit Medicare.gov and the California Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.
According to Medicare, this facility maintains an overall rating of one out of five stars, including two out of five stars concerning health inspections, one out of five stars for staffing issues, and four out of five stars for quality measures.
- Failure to Honor the Resident’s Right to Voice Grievances without Discrimination or Reprisal – citation #F585 date March 29, 2018
The state investigators determined that the nursing home “failed to investigate a grievance reported by a resident within a timely manner.” This “failure had the potential to affect [this resident’s] psychosocial and emotional well-being.”
The resident stated during an interview that approximately three weeks ago, “a Certified Nursing Assistant (CNA) was helping her with the shower. The shower was shared between Rooms 9 and 11.” The resident stated that “she was completely nude in the shower, and a Physical Therapist walked into the shower without knocking and saw her completely naked.”
The resident further stated that she asked the Physical Therapist “to please leave the room and close the door.” The resident stated that the therapist “did not leave the room when she asked her to go.” The resident said that the physical therapist “did not apologize and said, ‘I am just coming in to get toilet paper for my resident.’”
The resident stated “she did report this incident to the female Social Worker” but was unable to state the name of the Certified Nursing Assistant, Physical Therapist, or Social Worker. The investigative team interviewed the Social Service Assistant and asked if the resident “had ever spoken with her about someone walking in on her without knocking while she was undressing in the shower?” The Social Worker replied, “Yes, [the resident] did come to see me a few weeks ago and told me about it. I asked her to write out a grievance form, and she said that she would do that.”
The Social Worker had said that she had seen the resident “in the hallway a few days later and reminded her to fill out the grievance form.” The Social Services Assistant said that the “Social Service Department will not do anything until the grievance is written.” A review of the Social Service Department Grievance Log has no entries for March that was left completely blank.
The investigators talked to the Social Service Director, who stated that any employee that would walk into the shower without knocking in the presence of a completely nude exposed resident “would require retraining and counseling.”
Neglected at Knolls West Post Acute Nursing Center? Let Us Help You Today
Was your loved one mistreated while residing at Knolls West Post Acute Nursing Center? Contact the California nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent San Bernardino County victims of abuse and neglect in all areas, including Victorville.
We provide every potential client a free initial case consultation and offer a 100% “No Win/No-Fee” Guarantee. This promise means you will not pay us anything until after we have secured a monetary recovery on your behalf. All information you share with our law offices will remain confidential.