Keene Center Nursing Home

Do you suspect that your loved one has been victimized by nursing home neglect at the hands of caregivers in charge of providing the best care? Are you concerned that their facility-acquired bedsore or an injury from the fall could have been prevented had the staff followed the established standards of protocol? If so, contact the New Hampshire Nursing Home Law Center Attorneys now for immediate legal intervention.

Our team of abuse prevention lawyers has worked on cases exactly like yours and can help your family, too. Call us now so we can begin working on your Cheshire County nursing home neglect case today. Time is of the essence; all necessary paperwork must be filed in the proper New Hampshire county courthouse before the statute of limitations expires.

This long-term care center is a "for-profit" 106-certified bed home providing cares to residents of Keene and Cheshire County, New Hampshire. The Medicare and Medicaid-participating facility is located at:

677 Court Street
Keene, New Hampshire 03431
(603) 357-3800
Keene Center, Genesis Healthcare Nursing Home

In addition to providing around the clock skilled nursing care, Keene Center Nursing Home offers other services. Additional focused care includes short-stay care, IV (intravenous) therapy, respite care, hospice, wound care, dementia and memory care, colostomy care, and restorative services involving physical, speech and occupational therapies.

Both the state of New Hampshire and federal agencies penalize nursing homes by denying reimbursement payments from Medicare or imposing monetary fines anytime the facility is cited for a serious violation of established regulations and rules that harm or could harm residents.

Additional information concerning the facility can be reviewed on the State of New Hampshire Bureau of Elderly and Adult Services Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

To be fully informed on the level of care nursing homes provide, families routinely research Medicare.gov and the New Hampshire Department of Public Health website database systems for a complete list of deficiencies, violations, and citations.

According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, two out of five stars for staffing issues and three out of five stars for quality measures.

• Failure to Provide and Implement an Infection Protection and Control Program – citation #F880 date June 21, 2018

The state investigators determined that the nursing home “failed to provide a sanitary environment to protect the potential transmission of communicable diseases during two medication pass observations.” The survey team observed a medication pass conducted by a Licensed Practical Nurse (LPN) who administered medications to a resident.

During that medication pass, when the staff member was finished, the LPN “did not wash their hands or use hand sanitizers before going on to prepare and administer medications to [a second resident].” The staff member confirmed that they “did not wash her hands or use hand sanitizers between residents’ medication administration.”

Failure to Ensure Services Provided by the Nursing Facility Meet Professional Standards of Quality – citation #F281 date August 30, 2017

The nursing home “failed to ensure that medication administration for narcotics was properly documented for [one resident].” The facility also “failed to have an indication for medication administration and failed to document the effectiveness of ‘as needed’ pain medications for three residents.”

A review of a resident’s medical records and medication records indicated that the staff members failed to document that the narcotic medication was administered on numerous occasions. In another incident, a separate resident’s documentation failed to show the effectiveness of the pain medications on numerous occasions between August 2, 2017, and August 27, 2017.

The Unit Manager “confirmed that there was no documented evidence of the effectiveness of these pain medication doses.” In another incident, a third resident’s Nurse’s Medication Notes revealed that the resident “received Tylenol on the following dates with no documentation of the effectiveness of the pain medication: [July 15, 2017, and August 2, 2017].

• Failure to Ensure a Resident’s Well-Being – citation #F490 date August 30, 2017

The facility “failed to obtain the psychosocial well-being of the facility residents. The findings included a review of the facility’s Resident Council Meeting Minutes and interviews with family members. Documentations and interviews show that the “facility administration failed to attain the psychosocial well-being of the facility residents.”

The facility Administrator revealed that they were “not aware of the Resident Council Resident handwritten note” indicating “a refusal to sign the minutes as written. The Resident Council President reported that the minutes had been changed and much of the residents’ concern information was removed from the original minutes.

Do you suspect that your loved one is the victim of mistreatment while living at Keene Center, Genesis Healthcare Nursing Home? Contact the New Hampshire nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Cheshire County victims of abuse and neglect in all areas, including Keene.

Our law firm provides every potential client an initial free case consultation. Also, we offer a 100% “No Win/No-Fee” Guarantee, meaning you do not owe us any money until we have received a monetary recovery on your behalf.

Sources:

• Inspection report - 08/30/2017
• Inspection report - 06/21/2018