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Information & Ratings on Highland Manor Rehabilitation and Nursing Center, Exeter, Pennsylvania
Every staff member working in a nursing facility has a legal and ethical responsibility to provide each resident with the highest level of care according to established standards of quality. Unfortunately, many nursing facilities do not follow established procedures and protocols that prevent injuries, accidents, abuse, neglect, and the development of life-threatening pressure wounds.
If you suspect that your loved one was victimized through neglect or abuse while living in a Luzerne County nursing facility, the Pennsylvania Nursing Home Law Center Attorneys can help. Let our team of dedicated abuse prevention lawyers work on your family’s behalf to ensure you receive financial compensation for your damages.Highland Manor Rehabilitation and Nursing Center
This Medicare and Medicaid-participating facility is a "for profit" center providing services to residents of Exeter and Luzerne County, Pennsylvania. The 120-certified bed long-term care home is located at:
750 Schooley Avenue
Exeter, Pennsylvania 18643
Highland Manor Rehabilitation and Nursing Center
In addition to providing 24/7 skilled nursing care, Highland Manor Rehabilitation and Nursing Center offers other services. Additional focused care includes diabetes management, orthopedic care, post-surgical care, hospice, palliative care, Alzheimer’s/memory care, respite, IV (intravenous) therapy, CHF/Cardiac program, therapeutic recreation, and restorative services involving physical, occupational, respiratory and speech therapies.
State investigators working on behalf of the federal government, Medicare, and Medicaid have the legal authority to impose monetary fines or deny payment for Medicare services to any nursing facility that has violated rules and regulations.
Within the last three years, federal investigators imposed a monetary fine against Highland Manor Rehabilitation and Nursing Center for $3,291 on December 08, 2016, citing substandard care.
The nursing home also received sixteen complaints over the last three years that resulted in a violation citation. Additional documentation concerning penalties and fines can be reviewed on the Pennsylvania Nursing Home Report Website.
The state of Pennsylvania and Medicare.com routinely update its comprehensive list of deficiencies online to reflect all violations
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and four out of five stars for quality measures.
- Failure to Develop, Implement and Enforce Policies and Procedures That Prevent Abuse, Neglect, and Mistreatment – citation date January 26, 2018
According to investigators, “it was determined the facility failed to implement established procedures for reporting alleged physical abuse of a resident with serious bodily injury to the local law enforcement and the Pennsylvania Department of Aging.” The incident involved a severely impaired resident who “requires the assistance of one staff member and a walker for ambulation. The resident understood the spoken word and usually understood others.”
A review of the facility’s investigative report indicated that a Nursing Aide called a Registered Nurse (RN) to come to the resident’s room. At that time, the resident “was observed on the floor in front of her roommate. No call bell was activated, but the resident’s alarms were sounding, which alerted the Nurse Aide to the room.”
Documentation involved in the investigation revealed that the resident stated that “‘a man pushed me’, pointing to her roommate. X-rays were obtained” and revealed that the resident sustained injuries. The resident was “transported to the hospital for treatment.”
The investigative report indicated that the aggressive resident “was walking in front of her [the reporting resident], sticking her tongue out and mumbling something while holding her blanket. The [aggressive resident] was saying something about ‘head’; I did know if it was my head or hers.”
The documentation shows that the “resident’s alarm was sounding, and the Nurse Aide answered it, observing the resident on the floor in front of her roommate. The roommate denies touching the resident but did say she put her arm out in front of the resident, and then she fell to the floor.
The surveyors indicated that “the facility did not notify law enforcement or the Pennsylvania Department of Aging of an alleged physical abuse resulting in serious bodily injury. The facility failed to notify the proper authorities according to abuse reporting procedures.” This failure was confirmed by the facility Administrator, who stated that the nursing home “did not report the allegation of physical abuse resulting in serious bodily injury.”
The facility’s policy for Abuse Prevention indicates that “residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants, volunteers, services of other agencies serving the individual, family members are legal guardians, friends, or other individuals.”
Were you the victim of mistreatment, neglect, or abuse while living at Highland Manor Rehabilitation and Nursing Center? Contact the Pennsylvania nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Luzerne County victims of abuse and neglect in all areas, including Exeter.
Our law firm provides every potential client an initial free case consultation. Also, we offer a 100% “No Win/No-Fee” Guarantee, meaning you do not owe us any money until we have received a monetary recovery on your behalf.