Do you suspect that your loved one has been mistreated while living in an Elko County nursing facility? Are you concerned that their injuries or unexpected death are a result of abuse or neglect by caregivers, employees, or other patients? If so, contact the Nevada Nursing Home Law Center Attorneys now for immediate legal intervention.
Let our team of abuse prevention lawyers work on your behalf to ensure your family receives monetary compensation for your damages. We use the law to ensure that those responsible for causing injuries and harm are held financially and legally accountable. Let us begin working on your case today.
This long-term care home is a "non-profit" 112-certified bed center providing care and services to residents of Elko and Elko County, Nevada. The Medicare and Medicaid-participating facility is located at:
2850 Ruby Vista Drive
Elko, Nevada 89801
(775) 753-5500
Inspection Report
In addition to providing 24/7 skilled nursing care, Highland Manor of Elko Nursing Home offers other services. Additional focused attention includes short-term and long term care. The facility also offers comprehensive rehab services and physical, occupational, and speech therapies.
Nevada and federal agencies are duty-bound to monitor every nursing home and levy monetary fines or deny payments through Medicare when investigators identify severe violations of nursing home regulations and rules. In some cases, the nursing home receives multiple penalties if surveyors find severe violations that harmed or could have harmed a resident.
Medicare has cited this facility for abuse. Medicare says that “every nursing home resident deserves to retain their basic human dignity and be treated with respect at all times. Abuse and neglect are never acceptable.” Nursing homes “cited for abuse are required to take steps to protect their residents.”
The nursing home received two complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the comprehensive Nevada Department of Health and Human Services Adult Protective Services Website.
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The state of Nevada and federal government nursing home regulatory agencies routinely update their care home database system. This list contains historical information of all citations and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues, and three out of five stars for quality measures.
The state investigators determined the nursing home "failed to prevent verbal abuse by a staff member toward a resident.” Additionally, the facility “failed to prevent neglect by a staff member for [another resident].”
In the first investigation, a resident verbalized that the Activity Director “had called him a profane name during a recent Dietary Council Meeting.” The resident said that a month earlier on May 1, 2019, the patient “was waiting with other residents and staff for the Dietary Council Meeting to start.” The resident “recalled asking aloud where the Administrator was so the meeting could get started and commented [that] it was like the Administrator to always be late.”
The resident then said that the Activity Director “called the resident a profane name.” The resident’s “eyes became red and watery as the resident described feeling embarrassed and offended by the comment.”
The resident recalled that “there were eleven or so other residents and several other staff members present in the meeting at the time.” The resident said that they no longer “participate in activities as much as the resident use to, and as a result attends only one or two activities a month.” The resident explained that they “did not like being around the Activity Director any longer.”
The state investigators interviewed the Activity Director who said that the resident “was talking bad about the staff during a recent Dietary Council Meeting.” The Director confirmed “having used a profane word to describe [the resident] in front of other residents and staff members in the Dietary Council Meeting.”
The Administrator confirmed that “the facility did not tolerate verbal abuse of any kind [and confirmed that] the Activity Director was provided in-service training on abuse toward residents after the Dietary Council Meeting incident.”
Do you believe that your loved one was the victim of abuse or neglect while living at Highland Manor of Elko Nursing Home? Contact the Nevada nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Elko County victims of abuse and neglect in all areas, including Elko.
Talk to our legal team today about your case through an initial, free claim consultation. We provide all our clients a 100% “No Win/No-Fee” Guarantee, meaning if we cannot secure financial compensation on your behalf, you owe us nothing. All information you share with our law offices will remain confidential.
Sources:
Chicago Nursing Home Injury Attorney Nursing Home Law Center LLC Home