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Information & Ratings on Heritage Manor Nursing and Rehabilitation Center, Detroit, Michigan
Most common problems associated with neglect and abuse in Wayne County nursing facilities are caused by a lack of trained personnel, minimal supervision, or understaffing. In these cases, the resident’s needs are ignored by the nursing team, or they suffered a broken bone from falling or developed preventable bedsores. Without proper supervision, patients can easily elope (wander away) from the facility and suffer a preventable death or serious injury.
If your loved one was injured while residing in a nursing facility, contact the Michigan Nursing Home Law Center Attorneys now for immediate legal assistance. Our team of lawyers has handled cases just like yours, and we can help your family too. We will use the law to ensure you receive monetary compensation for your damages.Heritage Manor Nursing and Rehabilitation Center
This facility is a 122-certified bed "for profit" long-term care home providing services and cares to residents of Detroit and Wayne County, Michigan. The Medicare and Medicaid-participating center is located at:
9500 Grand River Ave
Detroit, Michigan 48204
Heritage Manor Nursing and Rehabilitation Center
Federal investigators penalize nursing facilities with monetary fines and denied payment for Medicare when the nursing home is cited for serious violations of rules and regulations.
Over the last thirty-six months, federal investigators imposed a $10,892 fine against Heritage Manor Nursing and Rehab Center on October 26, 2016. Also, on the same day, Medicare denied the nursing home payment for services rendered due to their failure to follow protocols.
This facility received thirteen formally filed complaints and self-reported one significant issue that all resulted in citations. Additional information concerning the facility can be reviewed on the Michigan Licensing and Regulatory Affairs Nursing Home Reporting Website.Detroit Michigan Nursing Home Safety Concerns
The state of Michigan and the federal government regularly updates their long-term care home database system with complete details of all deficiencies, citations, and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and four out of five stars for quality measures.
- Failure to Provide Appropriate Treatment and Care According to Orders, Resident’s Preferences and Goals – citation date October 24, 2018
- Failure to Provide and Implement an Infection Protection and Control Program – citation date October 24, 2018
- Failure to Implement a Program That Monitors Antibiotic Use – citation date October 24, 2018
According to investigators, “the facility failed to schedule timely, a prescribed pacemaker evaluation for [one resident] resulting in the potential for further episodes of chest pain and emergency hospitalization.”
The survey team reviewed the hospital records that noted the “resident was sitting and talking to a friend on October 2, 2018, when she began to experience squeezing chest pain that radiated around the left breast and down the left side and was transferred to the hospital emergency room that day. She also reported having nausea, dizziness, and shortness of breath.”
The resident returned to the facility after receiving care from the hospital. Two days later on October 10, 2018, “a telephone order was written to make an appointment for her pacemaker at the hospital.” The surveyors asked the Nurse Unit Manager “if the resident went for the appointment?” The Nurse Unit Manager said that the facility scheduler “was going to call for an appointment as soon as possible.”
Approximately ten minutes later, the nurse stated that “the resident’s appointment was scheduled for November 13, 2018, a month after the order was written for an evaluation.”
The investigators asked the Director of Nursing “why the pacemaker appointment was not made until October 23, 2018,” the day of the interview. The Director responded that “she did not know and said that the scheduler was a new employee.” The surveyors requested a policy on scheduling appointments “from the Director of Nursing [who said that] she would look to see if there was [a policy], but as of the survey exit, none was provided.”
The facility “failed to ensure consistent intradepartmental surveillance and surveillance of contractor/vendors for infection control practices and issue/concerns and to conduct annual reviews of infection control policies and procedures.” The deficient practice resulted “in the potential for facility-wide spread infectious organisms affecting the entire census of ninety-three residents.”
The nursing home “failed to conduct an ongoing, documented antibiotic stewardship program to ensure proper and appropriate prescribing of antibiotics, resulting in the potential for the development of antibiotic resistance.”
The state investigators reviewed the facility’s Infection Control Program with the Infection Control Coordinator and asked, “if the facility had an established antibiotic stewardship program.” The Coordinator responded, ‘No.’ The surveyors then “asked if there was a policy/procedure related to antibiotic stewardship” to better manage infections. The Coordinator “was unsure and said that he would look into it.”
Was your loved one mistreated while residing at Heritage Manor Nursing and Rehabilitation Center? Contact the Michigan nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Wayne victims of abuse and neglect in all areas including Detroit.
It is always free to discuss your case with our legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure financial recovery on your behalf.