Information & Ratings on Heritage Hills Living and Rehabilitation Center, McAlester, Oklahoma

Attorneys for Mistreated & Abused at Heritage Hills Living and Rehabilitation Center

Any mistreatment of the senior citizen in a nursing facility can constitute neglect or abuse if it occurs at the hands of caregivers, employees, family members, friends, or other patients. Every member of the nursing staff and employee always has a legal responsibility to protect their residents and keep them safe in their environment.

If your loved one was injured while residing in a Pittsburg County nursing facility, contact the Oklahoma Nursing Home Law Center Attorneys now for immediate legal assistance. Let our team of lawyers work on your family’s behalf to ensure you receive financial compensation for your damages. Time is of the essence. All necessary documentation must be filed in the proper county courthouse before the statute of limitations expires.

Heritage Hills Living and Rehabilitation Center

This facility is an 81-certified bed "for profit" long-term care home providing services and cares to residents of McAlester and Pittsburg County, Oklahoma. The Medicare and Medicaid-participating center is located at:

411 North West Street
McAlester, Oklahoma 74502
(918) 423-2920

Fined $81,141 for substandard care

Financial Penalties and Violations

The state of Oklahoma and the federal government have a legal responsibility for monitoring every nursing home. These agencies have the authority to impose monetary penalties or hold payment from Medicare if the nursing facility has violated rules and regulations. Typically, the more serious the violation, the higher the monetary fines, especially if neglect or abuse caused harm or could have caused harm to a resident.

Within the last three years, investigators imposed two monetary penalties against Heritage Hills Living and Rehabilitation Center, citing substandard care. These penalties include a $69,312 fine on April 14, 2017, and a $11,829 fine on November 10, 2016, for a total of $81,141.

This nursing home also received twelve complaints and self-reported one serious issue over the last thirty-six months that resulted in violation citations. Additional documentation about fines and penalties can be found on the Oklahoma Long Term Care Provider Inspection Search Website.

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Mcalester Oklahoma Nursing Home Safety Concerns

One Star Rating

The federal government and Oklahoma Department of Public Health website update comprehensive information containing historical details of all citations and violations.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and two out of five stars for quality measures.

  • Failure to Immediately Notify the Resident’s Doctor or Family Member of a Change in the Resident’s Condition – citation #F580 date June 13, 2018
  • According to state surveyors, “the facility failed to ensure a resident’s family was notified of an accident and an emergency room (ER) visit.” The investigation involved a cognitively intact resident whose 2018 incident report documented “was in the facility van going to [an appointment for treatment].” At that time, the resident “and wheelchair fell over with safety straps still in place.”

    The report documented that “the resident was sent to the emergency room and had no apparent injuries.” The survey team reviewed the resident’s Medical Records. At that time, there was no notification “to the resident’s family regarding the incident and the ER visit.”

    Over a month later, the resident was observed “lying on his bed” on June 13, 2018. The resident “was asked if he wanted “his family notified about any changes or accidents concerning them. He said he did want at least one of his family contacts to be notified.”

    Later that afternoon, the surveyors asked the Assistant Director of Nursing “where the staff documented notification to a resident’s family. He reported notification to the family should be documented in the Nursing Notes.” A few minutes later, the surveyors interviewed the facility Administrator “regarding family notification. She was asked if she notified the family. She reported she did not notify the family [but] thought the nurse on duty notified the family. The Administrator stated she could not find any documentation the family was notified.”

    Less than an hour later, the surveyors contacted the resident’s family member and asked “if she was notified of the incident related to the resident’s wheelchair or tipping over in the van and the resident going to the ER. The family member stated the facility did not contact her regarding the incident or about the emergency room visit.”

Ready to File a Nursing Home Neglect Claim Against Heritage Hills Living and Rehabilitation Center? Let Us Help

Were you the victim of mistreatment, neglect or abuse while living at Heritage Hills Living and Rehabilitation Center? Contact the Oklahoma nursing home abuse attorneys at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Pittsburg County victims of abuse and neglect in all areas including Mcalester.

We provide every potential client a free initial case consultation and offer a 100% “No Win/No-Fee” Guarantee. This promise means you will not pay us anything until after we have secured a monetary recovery on your behalf. All information you share with our law offices will remain confidential.


Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric