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Information & Ratings on Heartland of Uptown Westerville Nursing Center, Westerville, Ohio
Attorneys for Mistreated & Abused at Heartland of Uptown Westerville Nursing Center
Abuse and neglect are serious problems that have affected many residents in nursing homes, nationwide. The problem has become an epidemic for many patients who are victims of mistreatment at the hands of caregivers that are responsible for providing the best care. Others suffer abuse and sexual assault by an employee or another patients.
If your loved one was harmed while residing in a Franklin County nursing facility, the Ohio Nursing Home Law Center Attorneys can help. Let our team of lawyers work on your family’s behalf to ensure you receive financial compensation to recover your damages. We can begin working on your case today.
Heartland of Uptown Westerville Nursing Center
This Medicare and Medicaid-participating facility is a "for profit" center providing services to residents of Westerville and Franklin County, Ohio. The 116-certified bed long-term care home is located at:
140 Old County Line Road
Westerville, Ohio 43081
(614) 882-1511
Heartland of Uptown Westerville Nursing Center
In addition to providing around the clock skilled nursing care, Heartland of Uptown Westerville Nursing Center offers other services. These services include cardiac care, outpatient rehab, long-term care, neurological care, memory care, hospice, palliative care, and rehabilitation.
Financial Penalties and Violations
Ohio and federal investigators have the legal authority to penalize any nursing home that has been cited for a serious violation that harmed or could have harmed in nursing home resident. Typically, these penalties include imposed monetary fines and denial of payment for Medicare services.
The nursing home also received thirteen complaints over the last three years that resulted in a violation citation. Additional documentation concerning penalties and fines can be reviewed on the Ohio Long-Term Care Consumer Guide.
Westerville Ohio Nursing Home Safety Concerns

Our attorneys review data on every long-term and intermediate care facility on Medicare.com and the Ohio Department of Public Health website.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and four out of five stars for quality measures.
- Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accidents – citation date March 12, 2018
- Failure to Provide Appropriate Treatment and Care According to Orders, Resident’s Preferences and Goals – citation #F684 date July 16, 2018
According to state investigators, “the facility failed to ensure staff provided adequate supervision to prevent a cognitively impaired resident from leaving the facility without the staff knowledge. This [deficient practice] resulted in Immediate Jeopardy when one resident was placed at risk for serious harm and injury when the resident eloped from the facility [and] was missing for approximately two hours before being found” on the street.
At the time the resident was found by the local police department, they were “approximately 0.75 miles from the facility.” The investigators determined that twelve residents in total were at risk of elopement at the facility at the time of the incident.
The investigators note revealed that the resident who wandered away had been “assessed to be at risk for wandering and elopement, [and] left the facility independently [at 10:30 PM in] 28 degrees Fahrenheit weather.” The resident was found by the police department later that night at 12:35 AM on a single lane residential street nearly a mile from the facility.
When the facility was “notified about the resident’s whereabouts, the facility staff were unaware the resident had left the facility or was missing. At 12:38 AM, the resident was returned to the facility by the police department.” At that time, the resident’s attending Physician “was notified of the elopement” but did not provide any new orders.
The nursing home “failed to ensure [a resident] was provided protective helmet equipment as care planned at the time the resident was transferred to the hospital.”
The investigators reviewed the resident’s Plan of Care that indicated the resident “was to wear a helmet (Protective Head Equipment) whenever the resident was out of bed.” During an interview with the resident’s power of attorney was revealed that the resident “was sent out to the hospital without his protective helmet. She stated the facility blame the emergency squad for leaving the helmet at the nurse’s station. Upon further interview, a [the resident’s] power of attorney stated the hospital demanded the facility deliver the helmet due to the resident’s post-craniotomy status.”
The facility Unit Manager confirmed “a nurse should have placed the helmet on the resident’s head [before] the resident being transported by Emergency Medical Services (EMS) to the hospital.
Need to Hold Heartland of Uptown Westerville Nursing Center Accountable for Neglect? We Can Help
Do you believe that your loved one has suffered harm through mistreatment while living at Heartland of Uptown Westerville Nursing Center? Contact the Ohio nursing home abuse attorneys at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Franklin County victims of abuse and neglect in all areas including Westerville.
We provide every potential client a free initial case consultation and offer a 100% “No Win/No-Fee” Guarantee. This promise means you will not pay us anything until after we have secured monetary recovery on your behalf. All information you share with our law offices will remain confidential.
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