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Information & Ratings on Heartland - Holly Glen Nursing Center, Toledo, Ohio
Many families will place a loved one in a nursing facility with the expectation that the staff will provide all the necessary care in a secure, safe environment. Unfortunately, many patients in nursing homes become victims of mistreatment and neglect by caregivers, employees or other residents.
If your loved one was injured or neglected while residing in a Lucas County nursing home, it is essential to take quick legal action. Contact the Ohio Nursing Home Law Center Attorneys now for help. Let our team of lawyers work on your family’s behalf to ensure you receive financial compensation. We can stop the abuse now.Heartland - Holly Glen Nursing Center
This Medicare and Medicaid-participating nursing center is a "for profit" home providing services to residents of Toledo and Lucas County, Ohio. The 113-certified bed long-term care home is located at:
4293 Monroe StFinancial Penalties and Violations
Toledo, Ohio 43606
The investigators for the state of Ohio and federal nursing home regulatory agencies have the legal responsibility of penalizing any facility that has violated rules and regulations that harmed or could have harmed a resident. These penalties often include monetary fines and denying payment of Medicare services. Typically, the higher the penalty, the more egregious the problem.
This nursing home also received six complaints and self-reported one serious issue over the last thirty-six months that resulted in violation citations. Additional documentation about fines and penalties can be found on the Ohio Long-Term Care Consumer Guide.Toledo Ohio Nursing Home Safety Concerns
The federal government and Ohio Department of Public Health website update comprehensive information containing historical details of all citations and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and three out of five stars for quality measures.
- Failure to Provide and Implement an Infection Protection and Control Program – citation date November 5, 2018
- Failure to Immediately Notify the Resident’s Doctor or Responsible Party of a Change in the Resident’s Condition – citation #F580 date February 27, 2018
According to state surveyors, “the facility failed to ensure staff properly wash their hands after providing incontinence care to a resident.” The state surveyors observed a resident receiving care from two State-Tested Nursing Assistants (STNAs) after having a bowel movement. Both nursing assistants “donning clean gloves to provide incontinence care for the resident.”
However, after one STNA provided care and took off her soiled gloves, she opened the resident sore left the room without washing her hands. The other STNA held the resident’s call light in her hand “proceeded to place the call light near the resident, and then picked up the resident’s pillow in place it on the resident’s head.” She then “[repositioned] the resident socks to sit more comfortably on the resident’s feet, bagged up the resident’s trash, moved the resident’s bedside table beside the resident and grabbed the resident’s privacy curtain and opened it.”
During that time, she was “still wearing the gloves she provided the resident’s incontinence care in.” The nursing assistants verified they had not followed the established protocols to prevent the spread of infection.
In a separate summary statement of deficiencies dated September 24, 2018, the nursing home “failed to properly wash their hands during dressing changes.” The survey team observed the Licensed Practical Nurse (LPN) performing a dressing change to the resident’s left foot. At that time, the resident was on contact isolation to prevent the spread of infection.
The LPN verified that she had placed of scissors, tape, and a marker in her pocket the left the resident’s room while the resident was in contact isolation to be used on other residents. The LPN also verified “she did not clean her hands with hand sanitizer properly and did not clean between her fingers with each use of hand sanitizer” as required.
The nursing home “failed to report a change in a surgical wound condition to the Physician. This [deficient practice] resulted in the actual harm of a resident who “did not have or increased complaints of pain and changes in surgical wound reported to the surgeon upon the occurrence and as ordered by the nurse practitioner.”
Has your loved one been being mistreated or neglected while living at Heartland - Holly Glen Nursing Center? Contact the Ohio nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Lucas County victims of abuse and neglect in all areas including Toledo.
It is always free to discuss your case with our legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure financial recovery on your behalf. All information you share with our law offices will remain confidential.