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Information & Ratings on Heartland Health Care Center - Ann Arbor Nursing Center, Ann Arbor, Michigan
The Michigan Nursing Home Law Center Attorneys represents victims of nursing home assault and abuse occurring in Michigan. Our team of lawyers has handled cases where the medical team, Nurses, Certified Nursing Assistants, visitors, employees, and other patients mistreated Washtenaw County nursing home residents.
If your loved one was harmed, abused, or mistreated at any Michigan nursing facility, contact us today. Let our team of abuse prevention lawyers represent your family to ensure you receive monetary compensation to recover your damages.Heartland Health Care Center - Ann Arbor Nursing Center
This long-term care home is a 180-certified bed center providing cares and services to residents of Ann Arbor and Washtenaw County, Michigan. The "non-profit" Medicare and Medicaid-participating facility is located at:
4701 E. Huron River Dr
Ann Arbor, Michigan 48105
Heartland Health Care Center - Ann Arbor Nursing Center
In addition to providing around the clock skilled nursing care, Heartland Health Care Center - Ann Arbor Nursing Center offers other services. Additional focused care includes short-term and long-term care and outpatient rehabilitation.
Michigan and federal investigators have the legal authority to penalize any nursing home that has been cited for a serious violation that harmed or could have harmed in nursing home resident. Typically, these penalties include imposed monetary fines and denial of payment for Medicare services.
Within the last thirty-six months, investigators imposed three monetary penalties against Heartland Health Care Center - Ann Arbor Nursing Center, citing substandard care. These penalties include a $12,350 fine on December 20, 2018, a $19,175 fine on August 23, 2018, and a $6,500 fine on January 04, 2018, for a total of $38,025. During this time, Medicare denied payment on August 23, 2018, due to a lack of quality care.
This nursing facility received twenty-eight complaints and self-reported sixteen serious issues over the last three years that resulted in violation citations. Additional documentation about fines and penalties can be found on the State of Michigan Department of Licensing and Regulations Complaint Website.
The federal government and Michigan Department of Public Health website update comprehensive information containing historical details of all citations and violations.
According to Medicare, this facility maintains an overall rating of two out of five stars, including one out of five stars concerning health inspections, four out of five stars for staffing issues and three out of five stars for quality measures.
- Failure to Timely Report Suspected Abuse, Neglect or Theft and Report the Results of the Investigation to Proper Authorities – citation #F609 date June 20, 2018
The state investigators determined that “the facility failed to report allegations of resident-to-resident verbal and physical abuse, employee-to-resident sexual abuse, and neglect to the State Agency.” The deficient practice by the nursing staff and administration resulted “in allegations not being investigated by the State Agency and the potential for unidentified and continued abuse.”
One incident identified by the Administrator involved the Certified Nursing Assistant (CNA) “ignoring a resident. The Administrator stated, ‘That was a tough one. We ended up terminating the employee and reporting her license. When we interviewed residents, two or more residents reported she also ignored them. I was on the fence about calling out abuse (ignoring a resident).’”
A witness statement documented on April 21, 2018, stated, “when I got here six months ago, I got treated well by the Nurses and Aides. Now I am being treated like s*** by the Aides. I asked [one CNA] to help me with something; she does not acknowledge me.” The resident stated that “I am miserable and unhappy. I feel totally unwelcome.”
Another witness statement documented on June 19, 2018, included “a facility investigation file from [a staff member stating that on June 6, 2018] regarding an allegation of sexual abuse involved [one resident].” The employee witness stated, “the staff member asked me to go into [a resident’s room] to help her. The patient would not let her change him.”
The witness statement indicated that the nursing staff was attempting to change a male resident’s brief and directed the resident’s penis into his new brief when the resident yelled out “stopped, don’t touch that you dirty s***. That is molestation. Just you wait until the day shift gets here, I’ll have your jobs.” The nurses immediately stopped care.
Were you the victim of mistreatment, neglect, or abuse while living at Heartland Health Care Center - Ann Arbor Nursing Center? Contact the Michigan nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Washtenaw County victims of abuse and neglect in all areas, including Ann Arbor.
It is always free to discuss your case involving harm with our dedicated legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure a financial recovery on your behalf. All information you share with our law offices will remain confidential.