Hallmark Manor Nursing Home

Lawyers for Mistreated & Neglected at Hallmark Manor Nursing Home

Hallmark Manor Nursing HomeAre you concerned that caregivers at the King County nursing facility have victimized your loved one through negligence and mistreatment? Do you suspect they have been physically, mentally, emotionally, or sexually assaulted by the nursing staff, visitors, or other patients?

Contact the Washington Nursing Home Law Center Attorneys now for immediate legal intervention. Our team of abuse prevention lawyers will use the law to obtain financial compensation on your family’s behalf.

Hallmark Manor Nursing Home

This nursing center is a "for-profit" Medicare and Medicaid-participating facility providing services and cares to residents of Federal Way and King County, Washington. The 147-certified bed long-term care nursing home is located at:

32300 First Avenue South
Federal Way, Washington 98003
(253) 874-3580
Hallmark Manor Nursing Home

In addition to providing 24/7 skilled nursing care, Hallmark Manor Nursing Home offers other services. Additional focused care includes Alzheimer’s care, colostomy care, dementia care, IV (intravenous) therapy, hospice, palliative care, pet therapy, post-acute care, social services, pain management, dysphagia therapy, diabetes management, and restorative nursing programs.

Fined $144,646 for substandard care
Financial Penalties and Violations

Washington and federal government agencies have the legal responsibility for monitoring every nursing home and imposing monetary fines or denying reimbursement payments through Medicare if investigators identify serious violations and deficiencies. These penalties are typically imposed when the violation is severe and harmed or could have harmed a resident.

Within the last thirty-six months, investigators imposed three monetary penalties against Hallmark Manor Nursing Home, citing substandard care. These penalties include a $51,358 fine on September 18, 2018, a $57,200 fine on May 15, 2017, and a $36,088 fine on March 29, 2017, for a total of $144,646.

This nursing facility received fourteen complaints and self-reported seven serious issues over the last three years that resulted in violation citations. Additional documentation concerning penalties and fines can be reviewed on the Washington State Long-Term Care Ombudsman Program Website.

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Federal Way Washington Nursing Home Safety Concerns

The state of Washington and Medicare.com routinely update their comprehensive list of deficiencies online to reflect all violations

According to Medicare, this facility maintains an overall rating of two out of five stars, including one out of five stars concerning health inspections, four out of five stars for staffing issues and three out of five stars for quality measures.

  • Failure to Timely Report Suspected Abuse, Neglect or Theft and Report the Results of the Investigation to Proper Authorities; and
  • Failure to Respond Properly to All Alleged Violations – citation #F609 and #610 date December 7, 2018
  • The state investigators determined that “the facility failed to immediately report allegations of neglect for [one resident] reviewed for potential neglect. This failure placed this [resident] and all other residents at risk of being neglected, and [this resident] for experiencing unmet needs.”

    The investigation involved a cognitively impaired patient who “requires limited one-person physical assistance for most activities of daily living.” State investigators interviewed the resident who “was ambivalent about the provision of cares and services the facility provided.”

    The resident was also observed to feed, toilet and transfer himself “without staff assistance or using the call light.” The investigation uncovered “a list of allegations made by the resident suggesting the facility was not providing care and services. The “list included but was not limited to the resident’s desire to lodge elsewhere, environmental issues, decreased mobility, and a bruise.”

    The facility Social Services Director confirmed during an interview that they had “received an electronic mail from the Collateral Contact with the list of allegations. When asked how the facility addressed the allegations, [the Social Services Director] stated to the list was provided to [the Administrator and Director of Nursing].” The Social Services Director was uncertain what was done about the allegations “but knew that neither [the Administrator nor the Director of Nursing] reported the allegations” to proper authorities.

    The investigative team reviewed the facility’s Incident Log and Grievance Log that “revealed no entry under [the resident’s] name or allegations and no investigation.” The Visiting Corporate Nurse, Director of Nursing and Administrator, were interviewed and were asked: “what the facility did about the list of allegations provided by the Collateral Contract three days before.”

    Both staff members said that “no investigation ensued to determine if the list of allegations was neglect and no staff was aware of how the allegations were to be remedied.”

    The state investigators determined that “the facility failed to ensure [one resident] reviewed for investigations of neglect was investigated. This failure prevented staff from assessing the resident’s skin to identify a new bruise and to investigate allegations of potential neglect.”

Neglected at Hallmark Manor Nursing Home? Let Us Help You Today

Were you the victim of mistreatment while you lived at Hallmark Manor Nursing Home? Contact the Washington nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent King County victims of abuse and neglect in all areas, including Federal Way.

You will not be charged to discuss your case with our legal team during an initial, free case review. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means that you will owe us nothing until we have secured financial compensation on your behalf.

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Client Reviews
★★★★★
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
★★★★★
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric