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Information & Ratings on Greentree Health and Rehabilitation Center, Clintonville, Wisconsin
Many families have limited options on how to handle the care of a loved one who requires medical professionals in a skilled nursing environment. Typically, reputable nursing homes follow established procedures and protocols to ensure that every resident’s needs are met. Unfortunately, mistreatment still occurs in some facilities in Wisconsin.
If your loved one was victimized while living in a Waupaca County nursing facility, contact the Wisconsin Nursing Home Law Center Attorneys now. Let our team of lawyers represent your family to ensure you receive financial compensation to recover your damages. Call us now so we can begin working on your case today.Greentree Health and Rehabilitation Center
This long-term care facility is a 50-certified bed Medicare and Medicaid-participating center providing services to residents of Clintonville and Waupaca County, Wisconsin. The "for profit" home is located at:
70 Greentree Rd
Clintonville, Wisconsin 54929
Greentree Health and Rehabilitation Center
In addition to providing 24/7 skilled nursing care, Greentree Health and Rehabilitation Center offers other services. Additional focused care includes in-house therapy and their Stay Active program.
Wisconsin and federal investigators have the legal authority to penalize any nursing home that has been cited for a serious violation that harmed or could have harmed in nursing home resident. Typically, these penalties include imposed monetary fines and denial of payment for Medicare services.
Within the last three years, federal investigators imposed a monetary fine against Greentree Health and Rehabilitation Center for $91,487 on February 26, 2018, citing substandard care. The nursing home also received two complaints over the last three years that resulted in a violation citation.
Additional documentation concerning penalties and fines can be reviewed on the Wisconsin Department of Health Services - Residential Care Website.
Your family can visit Medicare.gov and the Wisconsin Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.
According to Medicare, this facility maintains an overall rating of one out of five stars, including two out of five stars concerning health inspections, one out of five stars for staffing issues and four out of five stars for quality measures.
- Failure to Develop, Implement and Enforce Policies That Prevent Mistreatment, Neglect or Abuse of Residents – citation #F226 date August 14, 2017
- Failure to Provide Necessary Care and Services to Maintain the Highest Well-Being of Each Resident – citation #F309 date August 14, 2017
According to state investigators, the facility “did not consistently implement written policies and procedures that prohibit mistreatment, neglect, and abuse of residents. The facility did not ensure that five of eight staff reviewed had a [thorough] background check completed every four years and upon hire to include a Background Information Disclosure, Department of Justice Report and the Integrated Background Information System Report.”
This failure to have the necessary background check involved the Nursing Home Administrator who was hired on June 1, 2017, and did not have the reports required until August 10, 2017, after the surveyor had requested the information. Additionally, to Certified Nursing Assistants (CNAs) were found to have charges of battery and disorderly conduct on the Department of Justice Report and no additional information was available regarding the charges at the facility.”
The nursing home “did not ensure [one resident] reviewed for pain was provided with pain management [promptly] and per the resident’s goals, care plans and orders.” The investigation concluded that the resident “repeatedly grimaced and verbalized experiencing pain at a nine out of ten pain scale while waiting forty-six minutes for a nurse to respond and administer pain medication.”
The incident was identified by the surveyor during in-house recertification when the resident’s “call light was on. [The resident] invited the surveyor into the resident’s room and stated the call light had been turned on at 8:50 AM because [the resident] wanted pain medication and their air conditioner temperature adjusted.”
At that time, the resident was found sitting in a recliner. Fifteen minutes later, a Certified Nursing Assistant (CNA) “responded to the call light and [the resident] indicated wanting something for pain. At that time, [the CNA] adjusted the air conditioning temperature and left the room without cueing the resident to reposition or offer to assist the resident with lying in bed.”
The surveyor observed the resident “grimacing, grating teeth, and closing their eyes while conversing with the surveyor as the resident waited.” The resident stated that they were “having leg pain and closing [their] eyes helped a little with the pain.” The resident said that “it is often a forty-minute weight for the nurse to respond.” The nursing staff returned twenty minutes later at 9:25 AM and “asked again for the nurse to bring the resident a pain pill.”
Do you believe that your loved one is the victim of mistreatment, abuse or neglect while living at Greentree Health and Rehabilitation Center? Contact the Wisconsin nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Waupaca County victims of abuse and neglect in all areas including Clintonville.
Our legal team invites you to discuss your case with us today through an initial, free claim consultation. Also, we provide a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us anything until after we have secured monetary recovery for your family.