Grand Rapids, MI Nursing Home Ratings

Overall Rating of 29 Nursing Homes
    Rating: 5 out of 5 (13) Much above average
    Rating: 4 out of 5 (4) Above average
    Rating: 3 out of 5 (5) Average
    Rating: 2 out of 5 (4) Below average
    Rating: 1 out of 5 (3) Much below average
August 2018

Grand Rapids, Michigan Nursing Home Abuse AttorneyGrand Rapids, Michian ranks fifth in overall population in the state with more than 194,000 residents within the city limits, of which more than 20,000 are aged 65 years and older. This number is risen significantly over the last few years, which has increased the demand of nursing home beds in the community. Unfortunately, a number of these facilities provide substandard levels of medical and hygiene care that often strip away the dignity, respect and meaningful life of many of its residents.

The federal agency, through Medicare, routinely collects information on every nursing facility in Grand Rapids based on data gathered through inspections, surveys and investigations. According to the federal agency, investigators found serious violations and deficiencies at seven (24%) of the twenty-nine Grand Rapids nursing facilities that led to preventable resident injuries. If your loved one was mistreated, abused, injured, harmed or died unexpectedly from neglect while residing in a nursing home in Michigan, let our lawyers protect your rights. Contact the Grand Rapids nursing home abuse lawyers at Nursing Home Law Center (800-926-7565) today to schedule a free case review to discuss filing and resolving a claim for compensation to ensure you recover your damages.

In 2013, The U.S. Department of Health and Human Services (HHS) investigated facilities that provide nursing and hospice care noting that only one in every five reviewed were able to pass inspection in the previous six years. The dismal conditions, untrained staff and lack of supervision at some of these facilities have taken away the resident’s independence, privacy and reason for living.

Comparing Grand Rapids Nursing Facilities

The nursing home abuse attorneys at Nursing Home Law Center LLC have found numerous complaints, opened investigations and safety concerns involving nursing facilities in the Grand Rapids area. Below, we post publicly available information on those facilities in the Grand Rapids community that maintain a one and two star rating out of a possible five stars. This data was gathered through the US Medicare.gov Comparison Tool website.

Information on Michigan Nursing Home Abuse & Negligence Lawsuits

Our attorneys have compiled data from settlements and jury verdicts across Michigan to give you an idea as to how cases are valued. Learn more about the cases below:

LAURELS OF SANDY CREEK
425 E. Elm St.
Wayland, MI 49348
(269) 792-2249

A “For-Profit” 99-certified bed Medicaid/Medicare facility

Overall Rating –  1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Provide Every Resident a Safe Environment Free of Dangerous Lighters That Could Cause a Fire

In a summary statement of deficiencies dated 12/05/2014, notation is made by state surveyor indicating the facility’s failure “to secure smoking materials for [multiple residents at the facility].” This failure resulted “in the potential for all residents to be affected by fire or other adverse events related to residents obtaining nicotine containing paraphernalia.” This is in response to an incident where a resident “was found to have spilled some of the contents of her purse onto the floor where a white lighter was observed. [The resident] consented to a search of the remaining contents of her purse were a second black lighter was found and confiscated.” This failure to adequately monitor all residents in the facility is in violation of the nursing home’s Smoking Policy where “lighters, matches, and any type of device used to light smoking products are never permitted to be stored in room or in personal belongings or on person.”

MEDILODGE OF WYOMING
2786 56 Street, SW
Wyoming, MI 49418
(616) 261-3960

A “For-Profit” 80-certified bed Medicaid/Medicare facility

Overall Rating –  1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Provide Residents Pain Relieving Medications as Ordered by Doctors

In a summary statement of deficiencies dated 03/09/2015, a notation is made by a state surveyor of the facility’s failure “to provide the necessary care and services to maintain the highest practical physical, mental and psychosocial well-being of [3 residents at the facility who require] adequate pain relief [to treat continuing pain].” This is in response to a complaint by a resident who indicated he “was not getting his pain medication as ordered” and only receiving Tylenol.

METRON OF FOREST HILLS
1095 Medical Park Dr.
Grand Rapids, MI 49506
(616) 949-7220

A “For-Profit” 123-certified bed Medicaid/Medicare facility

Overall Rating –  1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Follow Protocol Following the Unexpected Death of a Resident at the Facility

In a summary statement of deficiencies dated 02/25/2015, notation is made by state surveyor over the facility’s failure “to report injury of unknown origin and do a comprehensive investigation to the state agency for [a resident] with the potential to affect all residents at the facility when serious injuries and death go under reported to the state agency.” This is in response to a resident who passed away at the facility whose body was not examined and was released to the funeral home. “The physician assessment note did not contain an examination, physical assessment nor did it note the circumstances of [the resident’s] unexpected death.” When the Nursing Home Administrator (NHA) was asked “if the facility investigated the circumstance of [the resident] being found in the floor and subsequent unexpected death” the NHA stated, “No. When asked if [the resident] could explain what happened, the NHA stated, No. When asked if the incident involves serious injury or death, the NHA stated, Yes, death. When asked if the incident should have been reported, the NHA stated, Yes.”

SPECTRUM HEALTH REHABILITATION & NURSING CENTER – FULLER AVENUE
750 Fuller Ave. NE
Grand Rapids, MI 49503
(616) 486-3000

A “Non-Profit” 250-certified bed Medicaid/Medicare facility

Overall Rating –  1 out of 5 possible stars

1 star rating

Primary Concerns –

In a summary statement of deficiencies dated 02/05/2015, a state surveyor makes a notation of the facility’s failure “to provide the necessary care and services to attain and maintain the highest practical physical, mental and psychosocial well-being of [the resident] for use of an injectable medication used to treat critically low blood sugar.” A resident at the facility was noted not to have received “cardiopulmonary resuscitation (CPR) in a timely manner and not receiving [the necessary medication] in a timely manner when he was found unresponsive [at the facility] and was unable to be revived. Additionally, the review of [the resident’s] face sheet, revealed [the resident’s] decision for cardiopulmonary resuscitation [CPR] was unknown because there were [sic] not a code status specified in the medical record documentation. During a telephone interview [a licensed practical nurse (LPN)] said she found [the resident] warm and unresponsive in his bed at 6 AM.” The LPN then said “she was [the resident’s] assigned caregiver and had cared for [the resident] that night but was not his primary nurse.” When she found the resident unresponsive, she indicated she would have performed CPR had she known his code status. As a result, the patient was left to die.

HEARTLAND HEALTH CARE CENTER – GRAND RAPIDS
2320 E. Beltline SE
Grand Rapids, MI 49546
(616) 949-3000

A “For-Profit” 182-certified bed Medicaid/Medicare facility

Overall Rating –  1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Provide a Specialty Mattress to Prevent the Development of Pressure Sores

In a summary statement of deficiencies dated 06/26/2015, a state surveyor notes during an “observation, interview and record review, the facility failed to implement interventions to prevent skin breakdown for [a resident].”. This failure resulted “in skin sheering and the potential for a pressure ulcer to develop.” Upon observation during the case review, the resident’s “bed mattress revealed a blue mattress and when touched the mattress was hard as [the resident] explained. The mattress was not a specialty mattress, and did not provide a soft surface for [the resident’s] back to lie on. In an interview on 6/26/2015 at 3:10 PM, [a member of the nursing staff] stated that [the resident] asked him about a different mattress the week before and stated that this was the third time [the resident] had asked him.” The first time that the resident had asked the nursing staff for a specialty mattress was three months prior. However, the review of the resident’s “care plans for skin alteration, cognition, mood, anxiety, and activities of daily living revealed interventions to only encourage [the resident] to get out of bed, assist frequently (no schedule for repositioning of bed, or getting out of bed, to assure changes in pressure on pressure points) to reposition in bed.” As a result, the resident’s skin began to sheer increasing the potential of a bedsore to develop.

HEARTLAND HEALTH CARE CENTER – GREENVIEW
1700 Leonard St. NE
Grand Rapids, MI 49505
(616) 456-7243

A “For-Profit” 69-certified bed Medicaid/Medicare facility

Overall Rating –  1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Provide a Safe Environment Free of Foodborne Illnesses and Food Contamination

In a summary statement of deficiencies dated 06/19/2015, during an observation, interviewer review of the records, the state surveyor noted the facility’s failure “to date and label opened food, cover food for service and restrain hair prior to walking into the kitchen.” This failure resulted “in the potential for foodborne illness and contamination of food affecting all residents who eat food prepared in the kitchen.”

HEATHER HILLS CARE CENTER
1157 Medical Park Dr., SE
Grand Rapids, MI 49546
(616) 949-7310
A “For-Profit” 60-certified bed Medicaid/Medicare facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Adequate Wound Care to Allow Existing Pressure Sores to Heal

In a summary statement of deficiencies dated 04/27/2015, during a state surveyor’s observation, interview and review record, a notation is made of the facility’s failure “to provide treatments to a pressure ulcer, as ordered by the physician, for [a resident].” This failure resulted “in the pressure ulcer not healing and becoming bigger.” This notation is made in response to an LPN (licensed practical nurse) who had been in charge of taking care of the resident’s dressing changes for an existing pressure sore. The LPN had been absent from employment for approximately 1 and a half weeks and upon returning to her employment “check to see if the dressing changes were done on residents with wounds.” The licensed practical nurse indicated that “she measured [a resident’s] wound on the ninth or tenth of April and the wound was larger.” The LPN “said she did not investigate to see why [the resident’s] wound dressing changes had been missed, nor provided any education to nurses.”

LAURELS OF KENT
350 N Center St.
Lowell, MI 49331
(616) 897-8473

A “For-Profit” 153-certified bed Medicaid/Medicare facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Maintain Sanitary Equipment When Used and Stored to Minimize the Potential Development of Infections

In a summary statement of deficiencies dated 04/09/2015, a state surveyor makes a notation of the facility’s failure “to store resident care equipment and supplies in a sanitary manner in the Central Supply and the 500 Hall soiled utility room, provide personal protective equipment (PPE) in the 500 Hall soiled utility room, clean glucometers (hand held device used to check blood sugar levels) between uses for [multiple residents at the facility] observed to have their blood sugar levels checked …. and maintain access ports on feeding tubes stopcocks with covers when not in use for [multiple residents] observed with feeding tubes. This failure resulted in the potential for the spread of bacteria in the development of infections for [6 residents of 21 residents] in the 500 hall and any facility residents using dressings / incontinence items / equipment for the Central Supply.”

SANCTUARY AT ST. MARY’S
1050 Four Mile NW
Grand Rapids, MI 49544
(616) 784-0646

A “Non-Profit” 139-certified bed Medicaid/Medicare facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Basic Standards of Care That Increase the Potential of Exacerbating Skin Breakdown

In a summary statement of deficiencies dated 01/29/2015, a state surveyor makes a notation of the facility’s failure “to prevent pressure ulcers for (a resident) reviewed for pressure ulcers.” This failure resulted in “an unstageable pressure ulcer to the left heel and stage II pressure ulcer to left ankle for [a resident at the facility].” This is in response to an observation of care of a resident at the facility under the care of a CNA (certified nursing aide). The observation noted that the CNA “rolled [the resident] side to side and washed and dried his peri area and buttock. When [the resident] was rolled side to side the bedsheet and pad beneath was noted to have a large yellow area. [The CNA] was observed to remove his gloves and stated he was done with [the resident’s] care. When asked if [the CNA] notice the large yellow area on the bedsheet and pad underneath [the resident] he stated, No.” The LPN and CNA change the resident’s bed linens. “When asked about the large red area on the bed linen, [the LPN] stated, The catheter must have leaked (urine). It was wet. After [both the CNA and LPN] changed the sheets they did not rewash [the resident’s] skin where he came in contact with the wet, urine soaked bedsheet. Having moist/wet skin has the potential to exacerbate skin breakdown.”

THE LODGE AT MAPLECREEK
1950 32ND St. SE
Grand Rapids, MI 49508
(616) 452-5900

A “Non-Profit” 125-certified bed Medicaid/Medicare facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Adequate Staffing at Night to Meet All Residents’ Needs

In a summary statement of deficiencies dated 03/23/2015, a state surveyor makes a notation of the facility’s failure “to provide proper attention to resident needs by answering call lights in a timely manner for [four residents at the facility].” This failure resulted in the potential safety issues as a result of self-transferring for [the resident] and all other resident’s needs not being met due to call lights not being answered in a timely manner. A review of the previous five months’ minutes of Resident Counsel Meetings reflected a pattern (in all business) of call lights not being answered timely, call light answering times are still poor, especially at night. [Director of Nursing] DON was concerned with that information and stated, if a CNA was in the middle of bathing, feeding or transferring a resident when their pager went off, initially and at three minutes, there are no additional reminders. As for the page going to the nurse manager, there were no nurse managers on second or third shifts.”

Indicators of Abuse, Mistreatment and Neglect

The Grand Rapids, Michigan nursing home abuse attorneys at Nursing Home Law Center LLC know that many families must make the difficult choice to place a disabled, elderly or rehabilitating loved one in a nursing facility who requires a high standard of quality medical care and hygiene assistance. Often times, family members are unaware that their loved one is being neglected, mistreated or abused until long after the physical, emotional or mental damage has caused extensive life-altering harm. In many cases, the resident is victimized by the nursing staff because of a lack of training, improper monitoring or minimal supervision. Other cases involve mental, verbal, physical and sexual assault by other residents or visitors at the facility. Without immediate intervention, the resident can be victimized for weeks or months.

There are steps that family members can take to stop the abuse now. The most common indicators, symptoms and signs that neglect or mistreatment is occurring usually involve:

  • Noticeable withdrawal of a loved one when caregivers, residents or visitors are present
  • A pressure ulcer acquired after the loved one is admitted to the facility
  • Any unexplained broken bone, laceration or bruise
  • Unexpected infections including methicillin resistant Staphylococcus aureus (MRSA) or Clostridium difficile (C. diff)
  • Medical Conditions resulting from malnutrition or dehydration

Our Grand Rapids nursing home neglect attorneys provide immediate legal representation to ensure the rights of all Michigan nursing home residents are protected. Working on behalf of our clients, we offer immediate legal remedies to make sure that all those at fault for causing a loved one harm in a nursing facility are held both legally and financially accountable under the law.

We encourage you to contact our Grand Rapids, Michigan nursing facility abuse lawyers today for a full case review and legal options to obtain the financial recompense you deserve for your harm and damages. We handle all personal injury claims, nursing home abuse cases and wrongful death lawsuits through a contingency fee arrangement. This means all of your legal services are provided immediately by our team of highly qualified attorneys without the need of paying an upfront retainer or fee. All shared information remains confidential.

For additional information on Michigan laws and information on nursing homes look here.

Nursing Home Abuse & Neglect Resources

If you are looking for information on a specific facility or an attorney, please see links below to respective locality pages.

Client Reviews
★★★★★
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
★★★★★
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric