Many family members become emotionally overwhelmed after placing their loved one in a nursing facility and are horrified when they realize they have been mistreated, abused, or neglected by caregivers or other residents. The Tennessee Nursing Home Law Center attorneys have represented many Shelby County nursing home victims and recovered millions in jury verdicts and settlements on behalf of our clients.
Our team of attorneys understands that the nursing home has the responsibility to provide shelter, care, and maintenance in a clean, safe, compassionate environment. When the administration and nursing staff fail to provide the best level of care, they should be held legally and financially accountable for their inappropriate actions. Speak with us today about how we can help. Let us begin working on your monetary recovery now.
This Medicare/Medicaid-approved nursing center is a "for profit" facility providing services and cares to residents of Cordova and Shelby County, Tennessee. The 240-certified bed long-term care (LTC) nursing home is located at:
955 Germantown Pkwy
Cordova, Tennessee, 38018
(901) 754-1393
In addition to providing around-the-clock skilled nursing care, Grace Health Care of Cordova also offers memory care and rehabilitative services.
Tennessee and federal agencies are duty-bound to monitor every nursing home and levy monetary fines or deny payments through Medicare when investigators identify serious violations of nursing home regulations and rules. In some cases, the nursing home receives multiple penalties if surveyors find severe violations that harmed or could have harmed a resident.
Within the last three years, investigators have fined Grace Healthcare of Cordova once on December 5, 2017, for $7729. Over the last thirty-six months, the Nursing Home received nine formally filed complaints due to substandard care. Additional documentation about fines and penalties can be found on the Tennessee Department of Health Nursing Home Reporting Website concerning this nursing facility.
The state of Tennessee routinely updates their long-term care home database systems to reflect all opened investigations, safety concerns, incident inquiries, dangerous hazards, filed complaints, and health violations. This information can be found on numerous sites including Medicare.gov and the TN Department of Public Health website.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and four out of five stars for quality measures. The Shelby County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety concerns at Grace Healthcare of Cordova that include:
In a summary statement of deficiencies dated December 5, 2017, the state investigators documented that the facility had failed to “ensure one [of six residents was] free from accident hazards by failing to refer [a resident] to therapy after the resident experienced a fall.” The investigative team reviewed facility policies that show that “nursing to complete per policy and procedure [in a] Fall Tracking Form.” The resident “will be referred to therapy for [a] screen – screening will indicate the need for therapy interventions.”
The investigators reviewed the Resident Incident Report dated September 25, 2017, September 30, 2017, October 10, 2017, and November 17, 2017, that revealed that the resident “was not referred to therapy for screening after experiencing falls per policy and procedure.”
The investigators interviewed the facility Therapy Program Manager on December 7, 2017, who confirmed that the physical therapist did not have a referral for therapy screening on the dates mentioned above after the resident “experienced falls.” The facility Director of Nursing confirmed that “there should have been a referral for the therapy screening” on the dates mentioned because the resident had “experienced falls.”
The investigative team reviewed the resident’s care plan dated August 11, 2016, that documents “Potential for falls. Bed alarm when in bed. Floor mats.” However, when the surveyors observed the resident’s room, it was revealed that “the resident lying in bed [had] no fall mat in place on either side of the resident’s bed and no bed alarm on the resident’s bed.”
The resident was observed the following morning while “lying in bed with no fall mat present on the right side of the bed.” A subsequent observation was made of the resident’s room two hours later and again later that afternoon that also show that the resident was “lying in bed and no bed alarm on the resident’s bed.”
The surveyors interviewed the Registered Nurse (RN) providing the resident care and asked, “if according to the care plan, the resident should have fall mats on the floor beside the bedside at all times when in bed?” The Registered Nurse responded, “Yes.” The Registered Nurse also confirmed that “according to the care plan there should be an alarm on the bed when the resident was in bed.”
In a summary statement of deficiencies dated October 6, 2016, the state investigative team noted that the nursing home had failed to “notify the responsible party of a fall for one [of forty-one residents] included in a Stage II review.” The investigators reviewed the facility’s policy titled: Change in a Resident’s Condition or Status that reads: “The nurse will notify the resident’s next of kin or Responsible Party (RP) when the resident is involved in any accidents or incidents.”
A review of the resident’s Incident Report dated June 22, 2016, shows that the resident had a fall with “no head injury. However, the facility was unable to provide documentation that [the resident’s] responsible party was notified of the fall” on that date. Investigative team interviewed the Regional Director of Clinical Services who confirmed that the resident’s “responsible party is to be notified of a fall.”
In a summary statement of deficiencies dated October 6, 2016, the state surveyors noted that the nursing home had failed to “ensure physician’s orders for unnecessary medication use” were followed. The deficient practice by the nursing staff involved a review of a resident’s medical records and Pharmacy Consultation Report dated September 8, 2016 that revealed the resident “had been receiving insulin via a sliding-scale as model therapy. Recommendation – Please consider discontinuing sliding-scale insulin.”
The documentation shows that the physician responded by accepting the recommendations by the pharmacy and to “please implement as written.” The Physician signed the order and dated it on September 15, 2016.
The state investigative team interviewed the Regional Director of Clinical Services who “confirmed that the order to discontinue the sliding-scale insulin was not discontinued as ordered by the physician.”
In a summary statement of deficiencies dated October 6, 2016, the state surveyors noted that the facility had failed to “accurately assess the urinary incontinence of one” resident at the facility. The investigative team reviewed a resident’s MDS (Minimum Data Set) that revealed that the resident “was frequently incontinent of bladder.” However, the resident’s Quarterly MDS (Minimum Data Set) shows that the resident “was always incontinent of bladder.”
As a part of the investigation, the surveyors interviewed a Certified Nursing Assistant (CNA) and asked about the resident’s urinary incontinence. The CNA confirmed that the resident “wears a brief, he tells them he is soiled, and he has always been incontinent.”
The surveyors showed the MDS Coordinator the Elimination Detail Sheet that shows a “seven-day look-back period for the admission MDS.” The investigators asked if the resident “was always incontinent. The MDS Coordinator confirmed [that the resident] was always incontinent, not frequently incontinent and that the admission MDS (Minimum Data Set) was inaccurate.”
In a summary statement of deficiencies dated October 6, 2016, state surveyors noted the nursing home's failure to “prevent the potential spread of infection when [one Registered Nurse/Wound Nurse] failed to properly dispose of infectious materials.” It was also documented that [the 100 Hall] soiled utility rooms contained bags of linen, gloves, and trash on the floor.” The investigators reviewed the facility’s Policy titled Infectious Waste Management Plan that reads: “Waste from resident care areas –contaminated with blood/body fluids shall be disposed of in the trash container that is lined with a red trash bag.”
The investigative team observed the 100 Hall on the morning of October 4, 2016, that revealed a Registered Nurse “disposed of a dressing containing body fluids in a regular trash can in the soiled utility room. Observations in the 100 Hall soiled utility room” the same day, ten minutes later, “revealed bags of linen, gloves, and trash on the floor. The regular trash can was overflowing with trash.” The surveyors interviewed the Registered Nurse at that time who confirmed that it was unacceptable “to have bags of linen, gloves, and trash on the floor.”
In a summary statement of deficiencies dated October 6, 2016, the state investigators documented that the facility had failed to “obtain the laboratory work as ordered by the physician.” The deficient practice by the nursing staff involved one resident included in the Stage II review.”
The investigative team reviewed the resident’s medical records and Pharmacy Consultation Report dated May 6, 2016, that says upon recommendation to “please consider monitoring [the resident’s medication] serum concentration on the next convenient lab day, and every three months thereafter to monitor efficacy and toxicity of this therapy.” The physician responded that they accepted the recommendation and to please implement the change as written. The Physician signed the order and dated it on June 1, 2016.
However, the facility “was unable to provide documentation that [the resident’s medication] serum concentration level had been drawn on [the resident] as ordered by the physician.” During an interview with the Regional Director of Clinical Services, it was confirmed that the resident’s medication “level had not been done for [the resident] as ordered by the physician.”
If you suspect your loved one is being abused or neglected while a resident at Grace Healthcare of Cordova, call the Tennessee nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 now. Our network of attorneys fights aggressively on behalf of Shelby County victims of mistreatment living in long-term facilities including nursing homes in Cordova.
Our skilled attorneys can file and successfully resolve your victim case involving nursing home abuse or neglect and hold those that caused your loved one harm financially accountable. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim. We can start working on your case to ensure your rights are protected.
We accept every nursing home neglect case, wrongful death lawsuit, personal injury claim for compensation through a contingency fee arrangement. This agreement will postpone the need to make a payment for our legal services until after our attorneys have resolved your case through a jury trial award or negotiated out of court settlement. We provide every client a “No Win/No-Fee” Guarantee, meaning you will owe us nothing if we cannot obtain compensation on your behalf. We can provide legal representation starting today to ensure your family is adequately compensated for your damages. All information you share with our law offices will remain confidential.
Attorney Cameron Jehl
Licensed in Tennessee
Tennessee Nursing Home Injury Attorney Nursing Home Law Center LLC Home