Generations at Lincoln aka Symphony of Lincoln Abuse and Neglect Lawyers
Do you suspect that your loved one was the victim of mistreatment while residing in a Logan County nursing facility? The Illinois Nursing Home Law Center Attorneys can provide immediate legal intervention. Let our team of attorneys begin working on your case now to protect your loved one and ensure your family receives adequate financial compensation for your damages.Generations at Lincoln aka Symphony of Lincoln Rehab and Skilled Nursing Center
This long-term care (LTC) facility is a "for profit" 126-certified bed long-term care center providing cares and services to residents of Lincoln and Logan County, Illinois. The Medicare/Medicaid-participating home is located at:
2202 North Kickapoo Street
Lincoln, Illinois, 62656
In addition to providing around-the-clock skilled nursing care, Generations at Lincoln also offers other services including:
- Fracture care
- Complex medical care
- Physical, speech and occupational therapies
- Stroke recovery care
- Respiratory care
- Respite care
- Pain management
- Restorative care
- Palliative care
- Wound care
- Ventilator care
Illinois and federal agencies are duty-bound to monitor every nursing home and levy monetary fines or deny payments through Medicare when investigators identify serious violations of nursing home regulations and rules. In some cases, the nursing home receives multiple penalties if surveyors identify severe violations that harmed or could have harmed a resident.
Within the last three years, Generations at Lincoln aka Symphony of Lincoln has received seven formally filed complaints due to substandard care that all resulted in citations. Additional information about fines and penalties can be found on the Illinois Department of Public Health Nursing Home Reporting Website concerning this nursing facility.Lincoln Illinois Nursing Home Safety Concerns
The federal government and Illinois care home regulatory agencies routinely update their statewide nursing facility database system and post the data on the Medicare.gov and the IL Department of Public Health website. The information contains historical details of safety concerns, incident inquiries, opened investigations, filed complaints, dangerous hazards, and health violations of every facility statewide.
According to Medicare, this facility maintains an overall rating of one out of five stars, including two out of five stars concerning health inspections, one out of five stars for staffing issues and three out of five stars for quality measures. The Logan County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety concerns at Generations at Lincoln aka Symphony of Lincoln that include:
- Failure to Protect Every Resident from All Forms of Abuse, Physical Punishment or Being Separated from Others
- Failure to Provide and Implement an Infection Protection and Control Program
- Failure to Ensure the Doctor’s Visit Resident Regularly, As Required
- Failure to Use a Registered Nurse (RN) at Least Eight Hours a Day Seven Days a Week
In a summary statement of deficiencies dated March 23, 2017, the state investigators documented that the facility had failed to ensure a resident “was not subjected to verbal abuse by an employee.” The verbally injured resident’s MDS (Minimum Data Set) shows that the patient “is cognitively intact” with “no documented behaviors.”
The facility’s investigation dated January 4, 2017, revealed that a Certified Nursing Assistant (CNA) reported to the Administrator that day that a Licensed Practical Nurse (LPN) yelled that a resident. The CNA said that the patient “requested cough medicine from [the LPN and that the LPN] yelled at the resident that he was not coughing and did not need the medicine.”
The CNA confirmed that she had witnessed the event where the LPN yelled that the resident is saying that the “LPN was upset and yelled [at the resident who looked] upset and uncomfortable after being yelled at.” The facility’s investigation included an interview with a second CNA who documented that the LPN “was already upset because [they had] just yelled at” both of the CNAs reported in this incident. The second CNA said that the LPN yelled that the resident when he asked for “his cough medicine” saying that “he had not been coughing.”
The Licensed Practical Nurse said that they were not going to give the cough medicine to the resident who then told the LPN to asked “his next nurse for the cough medicine.” The surveyors interviewed the resident who confirmed that the LPN “yelled at him on January 4, 2017, and would not give [him] the cough medicine he requested.” The resident said that when the LPN “yelled at him, it made them feel low and [he felt the LPN] was showing off in front of other employees.”
The survey team reviewed the facility’s Final Incident Report dated January 6, 2017, that shows “based on these findings, the [Licensed Practical Nurse] has been terminated.” The surveyors reviewed the facility’s policy titled: Abuse Prevention Program that reads in part: “The facility desires to prevent abuse, neglect or misappropriation of policy by establishing a secure resident environment.”
In a summary statement of deficiencies dated March 23, 2017, a state investigator noted the nursing home's failure to “disinfect a blood glucose monitoring device and stethoscope to prevent cross-contamination during the use of the stethoscope. These failures had the potential to affect four of sixteen residents reviewed for infection control.”
The incident in question involved one resident who’s Order Summary Report for March 2017 shows “maintain contact isolation for Clostridium difficile infection,” a highly contagious disease.
The surveyors observed a Licensed Practical Nurse (LPN) donning a gown and gloves and entering a resident’s room to provide care on the afternoon of March 20, 2017. The LPN pulled the bedding back on the resident’s bed and “took the stethoscope that was draped around his neck and placed it on [the resident’s] abdomen to auscultate [listen to internal sounds] gastronomy tube placement.”
While providing care the LPN touch the resident’s “bedding, arms, and hands.” The LPN “then draped the potentially contaminated stethoscope” around his neck and “did not disinfect the stethoscope upon completing [the patient’s] cares before exiting the room.”
Thirty minutes later, the same LPN “began to prepare medications to administer to [a second resident while asking another LPN] to perform a blood pressure check.” The first LPN handed the second LPN “the contaminated stethoscope that was not disinfected after used on the first resident [who was in contact isolation for Clostridium difficile] to perform blood pressure” monitoring on the second patient. The surveyor said that “there is no disinfection of the stethoscope [before] using it on [the second resident].”
On March 21, 2017, a third Licensed Practical Nurse “performed a blood glucose check with the blood glucose monitoring device for [a third resident].” The LPN used “a disinfected wipe and wiped the machine for ten seconds and placed the device on a tissue on the medication cart.” Three minutes later, the same LPN “concurred the blood glucose monitoring device was no longer wet. There was one minute between cleaning the device and when it dried.”
On March 22, 2017, one of the LPNs at the facility “provided a list of a total of nine residents who have the potential to use the same blood glucose monitoring device.” As a part of the investigation, surveyors interviewed the facility Director of Nursing that day who said that “if a resident is in isolation, they should have their own dedicated equipment.”
The Director also said that the “LPN should have disinfected his stethoscope with a disinfectant after using it on [the first resident].” The Director also said that “she would expect the blood glucose monitoring device to sit wet with disinfected for three minutes to disinfect it.”
In a summary statement of deficiencies dated June 28, 2017, the state investigative team documented that the facility had failed to “ensure a resident received physician visits once a month for the first ninety days after admission.” The deficient practice by the nursing staff involved one resident “reviewed for physician visits.”
The survey team reviewed the Physician Services Guideline dated November 2003 that states “the physician must see the resident at a minimum of every thirty days if a Medicare client and every sixty days for all other residents.”
The investigators reviewed a resident’s Nurse’s Notes dated February 16, 2017, that documents the date of the patient’s admittance to the facility. A review of the resident’s medical records dated between February 16, 2017, and June 21, 2017, shows that the primary care Physician examined the resident “only two times during that period on February 24, 2017, and May 30, 2017.”
The investigators interviewed the resident’s physician who verified that “he did not make any visits to the facility while [the patient] was a resident there.” The doctor also said that the resident “came to his office to be examined” and that he had “recently examined the resident on May 30, 2017.”
The doctor also said that before “that date, it had been a long time since [they] had last examined [the resident]. The doctor also said that they] did not have a nurse practitioner or any other associate who made physician’s visits to [the resident while the resident] was in the facility.”
As a part of the investigation, the surveyors interviewed the facility Director of Nursing who said that “physician’s or to visit and examine resident every month for the first three months after admission and once every month after that.”
In a summary statement of deficiencies dated March 23, 2017, the state investigators documented that the facility had failed to “have eight hours of Registered Nurse coverage in a 24-hour period for five to fourteen days reviewed for RN coverage. This failure has the potential to affect all seventy-six residents residing in the facility.”
The investigator’s findings included a spreadsheet provided by the facility Administrator documenting the RN hours worked between February 26, 2017, and March 11, 2017. The documentation shows that “no RN hours during the 24-hour period on March 4, 2017” and “four days which do not have eight hours of RN coverage in a 24-hour period.” The four days occurred between February 28, 2017, and March 11, 2017.
The Administrator verified during that meeting that “RN hours on the spreadsheet for February 26, 2017, through March 11, 2017, are accurate” saying “she got the hours on the spreadsheet from the payroll records.” The investigators reviewed the facilty Census and Conditions of Residents dated March 20, 2017, that shows that seventy-six residents were in the facility during that time.
If you believe your loved one was mistreated, neglected or abused as a resident at Generations at Lincoln aka Symphony of Lincoln, call the Illinois nursing home abuse and neglect lawyers at Nursing Home Law Center at (800) 926-7565 now. Our law firm fights aggressively on behalf of Logan County victims of mistreatment living in long-term facilities including nursing homes in Lincoln. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim.
Our skillful attorneys have successfully resolved many victim cases involving nursing home abuse and neglect. We can work on your behalf to ensure your family receives the financial compensation they deserve. Our lawyers accept all cases involving wrongful death, nursing home neglect, or personal injury through a contingency fee agreement. This arrangement postpones your need to make a payment for our legal services until after your case is successfully resolved through a negotiated out of court settlement or jury trial award.
We offer all clients a “No Win/No-Fee” Guarantee. This promise ensures your family will owe us nothing if we cannot obtain compensation to recover your damages. We can begin working on your case today to ensure your family receives monetary recovery for your damages. All information you share with our law offices will remain confidential.Sources: