Gateway Rehabilitation and Healthcare Center

Many of the 1.5 million residents in nursing facilities in the U.S. are victims of mistreatment. In some cases, the nursing staff neglects these patients, or caregivers, visitors, employees, and other residents abuse, sexually assault, or mistreat the patient.

If your loved one was injured while living in a Caldwell County nursing facility, contact the North Carolina Nursing Home Law Center Attorneys now for immediate legal intervention. Let our team of abuse prevention lawyers handle your case to ensure your family is adequately financially compensated for your damages. Let us begin working on your case today.

This long-term care center is a "for-profit" 100-certified bed home providing cares to residents of Lenoir and Caldwell County, North Carolina. The Medicare and Medicaid-participating facility is located at:

2030 Harper Avenue NW
Lenoir, North Carolina 28645
(828) 754-3888
Gateway Rehabilitation and Healthcare Center

In addition to providing 24/7 skilled nursing care, Gateway Rehabilitation and Healthcare Center offers other services. Additional focused care includes short-term and long term care.

The facility also provides comprehensive rehab services, wound care, assisted and independent living options, medically-complex care, respiratory care, bariatric care, pulmonary care, IV (intervenous) care, post-stroke care, enteral nutrition, pain management, hospice, oncology care, dementia and memory care, and physical, occupational, and speech therapies.

Fined $3,250 for substandard care

Federal and state investigators can penalize any nursing home that has violated rules and regulations that resulted in harm or could have resulted in the harm of a resident. These penalties include imposing monetary fines and denying payment for Medicare services.

Within the last three years, federal investigators imposed a monetary fine against Gateway Rehabilitation and Healthcare Center for $3,250 on March 16, 2018, citing substandard care.

The nursing home received one complaint over the last thirty-six months that resulted in a violation citation. Additional information concerning the facility can be reviewed on the State of North Carolina Department of Health and Human Services (Adult Protective Services) Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

Our attorneys obtain and review data on every North Carolina long-term care home from various online publically available sources, including the Department of Public Health website and Medicare.gov.

According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, two out of five stars for staffing issues and three out of five stars for quality measures.

• Failure to Protect Every Resident from All Forms of Abuse Including Physical and Sexual Assault, Physical Punishment, and Neglect by Anybody – citation #F600 date April 11, 2019

The state investigators determined that the nursing home “failed to provide incontinence care for an hour time frame between 4:05 PM and 5:20 PM for [one resident].” The facility also “failed to provide a bedpan upon request for [one resident] dependent on staff for incontinence care.”

The investigation involved a resident who “was oriented to self, requiring limited assistance of one staff member with toileting.” The surveyors conducted a continuous observation of the resident on April 10, 2019, at 4:05 PM through 5:31 PM.” At 4:05 PM, the resident turned on their call light. “A staff member from Medical Records entered the room at 4:56 PM and was informed [by the resident] and her family member the resident needed incontinence care.”

The Medical Records staff member stated to [the resident] that she would let one of the Nursing Assistants know so [the resident] could be cleaned up and turned off the call light as she exited the room without providing incontinence care.” At 5:10 PM, the resident’s family member “stepped in the hallway.” A Nursing Assistant then asked the resident, “if she needed to use the restroom. The family member stated to [the Nursing Aide that the resident] had already had a bowel movement on herself and would need her clothing changed.”

The Nursing Assistant “exited the room, stating she would be back to provide incontinent care to the resident.” Ten minutes later, the Nursing Assistant entered the resident’s room “and provided incontinence care, and then exited the room at 5:31 PM.”

The Director of Nursing stated, “call light should be answered within a fifteen-minute time frame, stating residents having to wait over fifteen-minutes was unacceptable from staff. The interview revealed a Nursing Aide was expected to be on the resident’s hall at all times and two Nursing Aides should not be off the hall at the same time.

Were you the victim of mistreatment, neglect, or abuse while living at Gateway Rehabilitation and Healthcare Center? Contact the North Carolina nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Caldwell County victims of abuse and neglect in all areas, including Lenoir.

You will not be charged to discuss your case with our legal team during an initial, free case review. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means that you will owe us nothing until we have secured financial compensation on your behalf. All information you share with our law offices will remain confidential.

Sources:

• Inspection Report - 04/11/2019
• Inspection Report - 04/11/2019