Mistreatment occurring in nursing homes across the U.S. is in all too common occurrence. According to statistics maintained by Medicare, there are thousands of senior citizens, the disabled, and rehabilitating subjected to abuse and neglect at nursing homes nationwide. Many of these individuals suffered mistreatment at the hands of their caregivers, employees, visitors, and other patients.
If your loved one was injured while living in a Frederick County nursing facility, contact the Virginia Nursing Home Law Center Attorneys now for immediate legal help. Our team of abuse prevention lawyers can work on your family’s behalf to ensure you are adequately compensated for your damages.
This nursing center is a "for-profit" Medicare and Medicaid-participating facility providing services and cares to residents of Winchester and Frederick County, Virginia. The 60-certified bed long-term care nursing home is located at:
110 Lauck Dr
Winchester, Virginia 22603
(540) 667-7830
Envoy of Winchester Nursing Center
In addition to providing 24/7 skilled nursing care, Envoy of Winchester Nursing Center offers other services. Additional focused care includes short-term and long term care.
The facility also provides comprehensive rehab services, wound care, assisted and independent living options, medically-complex care, respiratory care, bariatric care, pulmonary care, IV (intervenous) care, post-stroke care, enteral nutrition, pain management, hospice, oncology care, dementia and memory care, and physical, occupational, and speech therapies.
The federal government and the state of Virginia are authorized to penalize any nursing home with monetary fines or deny payment for Medicare services when the facility has been cited for serious violations of rules and regulations.
The nursing home received eight complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the State of Virginia Adult Protective Services (APS) Website.
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Our attorneys review data on every long-term and intermediate care facility on Medicare.com and the Virginia Department of Public Health website.
According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, two out of five stars for staffing issues and two out of five stars for quality measures.
The state investigators determined that the nursing home “failed to investigate an allegation of abuse for [one resident]. Specifically, a resident communicated with the Administrator that a Certified Nursing Assistant (CNA) “had an attitude with her.” The Administrator “failed to follow the facility’s policies and procedures for investigating an allegation of verbal abuse.”
The resident stated that the CNA “has an attitude with the resident [who] was afraid to report” but did tell the past Assistant Director of Nursing that “she did not want it reported.” The investigation included speaking to the CNA over concerns who stated that “they did not feel that she has an attitude with the resident and will be more friendly with the resident when interacting with the resident.”
The documentation shows that the incident was resolved and that the “resident stated that the CNA has been great to her and no more issues.” However, a review of the resident’s Comprehensive Care Plan “did not reveal any documentation regarding abuse or psychosocial well-being.”
The investigators interviewed the Director of Nursing and the Administrator who was asked: “to describe the process for an allegation of abuse.” The Administrator stated that “the staff member is suspended pending an investigation, the Administrator is notified, and the Facility Reported Incident is completed and sent to the State agency pending an investigation.”
The investigators asked if “the CNA was still involving caring for the resident.” The Administrator stated that “she was.” The Administrator also stated that “she was unaware of the grievance and she was not asked to investigate.”
During an interview with a nurse practitioner, it was revealed that there was a CNA “who was rude to the residents.” A staff member stated that “the staff was afraid to report this behavior to the administration fearing their tires would be slashed.”
The staff member stated that the allegedly abusive CNA “was in the hallway, and ‘I heard her yelling at the resident in another hallway, I went to the nurse’s station to see what the problem was.’” The staff member stated that the nurses discussed the problem, and “I am not sure if anyone intervened.”
Has your loved one been being mistreated or neglected while living at Envoy of Winchester Nursing Center? Contact the Virginia nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Frederick County victims of abuse and neglect in all areas, including Winchester.
We do not charge for case evaluations and consultations. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means we will postpone all of your payments for legal services until after we have secured a financial recovery on your behalf. All information you share with our law offices will remain confidential.
Sources:
Chicago Nursing Home Injury Lawyer Nursing Home Law Center LLC Home