legal resources necessary to hold negligent facilities accountable.
Emerald Ridge Rehabilitation and Care Center Abuse and Neglect Lawyers
If your loved one was injured while living in a Buncombe County nursing facility, contact the North Carolina Nursing Home Law Center attorneys now for immediate legal help. Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation to recover your damages.
Emerald Ridge Rehabilitation and Care Center
This facility is a "for-profit" 100-certified bed long term care center providing cares and services to residents of Asheville and Buncombe County, North Carolina. The Medicare and Medicaid-participating home is located at:
25 Reynolds Mountain Boulevard
Asheville, North Carolina 28804
Emerald Ridge Rehabilitation and Care Center
In addition to providing 24/7 skilled nursing care, Emerald Ridge Rehabilitation and Care Center offers other services. Additional focused care includes short-term and long term care.
The facility also provides comprehensive rehab services, wound care, assisted and independent living options, medically-complex care, respiratory care, bariatric care, pulmonary care, IV (intervenous) care, post-stroke care, enteral nutrition, pain management, hospice, oncology care, dementia and memory care, and physical, occupational, and speech therapies.
Financial Penalties and Violations
The federal government has the legal authority to penalize any nursing facility that violates rules and regulations. These penalties include monetary fines and denial of payment for Medicare services. High monetary fines usually indicate extremely severe violations that harmed or could have harmed residents.
Additional information concerning the facility can be reviewed on the State of North Carolina Department of Health and Human Services (Adult Protective Services) Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
Asheville North Carolina Nursing Home Safety Concerns
To ensure families are fully informed of the level of care every nursing home provides, the state of North Carolina and Medicare.com routinely update their long-term care home database systems with info on violations, citations, and deficiencies.
According to Medicare, this facility maintains an overall rating of two out of five stars, including three out of five stars concerning health inspections, two out of five stars for staffing issues and two out of five stars for quality measures.
- Failure to Report and Investigate Any Act or Reports of Abuse, Neglect or Mistreatment of Residents – citation #F225 date July 29, 2016
The state investigators determined that the nursing home “facility failed to submit abuse/neglect allegation investigations to the State’s Health Care Personal Investigation for two residents in a Five Working Day Report.” The facility also “failed to submit neglect allegation investigations 24-hour initial report for [one resident].”
One incident involved a cognitively intact resident where the incident of abuse occurred on August 24, 2015. Documentation shows that on August 24, 2015, the Admission’s Coordinator witnessed the Human Resource Director, “being verbally abusive” to the resident.” The Coordinator witnessed “heated conversation between the Human Resource Director and [the resident] in the hallway with the Executive Director present.”
The documentation shows that the Human Resource Director “was pointing her finger” at the resident and holding the resident’s “hand down and told [the resident] to hush.” The Coordinator intervened, and the Director stopped yelling. The Coordinator “reported the incident to the appropriate corporate staff because the Executive Director was involved in the allegation of abuse.”
The investigators interviewed a staff member for the state’ s Health Care Personnel Investigation Department who verified that they had received the 24-Hour Initial Report for the resident on August 26, 2015, and a Five Working Day Report on September 3, 2015, which was longer than the law allows.
In a separate incident, an allegation was made when a resident had requested bathroom assistance at 2:00 AM on April 12, 2016. A Nurse Aide came to the resident’s room and “shut the light off and did not acknowledge the resident’s request for bathroom assistance.” At a later time on the same day, the resident “requested additional assistance from two other nurse aides due to having a wet brief and wet gown and did not receive assistance.”
The resident “indicated she had a change her own wet gown without assistance.” A review of the records indicated that the Nurse Aide “was suspended during the investigation, and the allegation of neglect was unsubstantiated.” The 24-Hour Initial Report was filed two days later after the time allowed by law had passed.
Mistreated at Emerald Ridge Rehabilitation and Care Center? We Can Help
Do you suspect that your loved one is the victim of mistreatment while residing at Emerald Ridge Rehabilitation and Care Center? Contact the North Carolina nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Buncombe County victims of abuse and neglect in all areas, including Asheville.
You will not be charged to discuss your case with our legal team during an initial, free case review. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means that you will owe us nothing until we have secured financial compensation on your behalf. All information you share with our law offices will remain confidential.