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Information & Ratings on Elkins Crest Health and Rehabilitation Center, Elkins Park, Pennsylvania
Abuse and mistreatment in nursing facilities are often the results of caretaker neglect to provide care and services to the elderly, infirmed and disabled. In many incidents, the family is unaware that the loved one is being abused because the signs are not always obvious. The Pennsylvania Nursing Home Law Center Attorneys have represented many Montgomery County nursing home residents and their families to ensure they are adequately compensated for their monetary damages. Our legal team will work hard to ensure that those responsible for your harm are held legally accountable. Let us help your family too.Elkins Crest Health and Rehabilitation Center
This Long-Term Care Facility is a 150-certified bed Medicaid/Medicare-approved “for-profit” Home providing services and cares to residents of Elkins Park and Montgomery County, Pennsylvania. The Center is located at:
265 E. Township Line RoadFinancial Penalties and Violations
Elkins Park, Pennsylvania, 19027
The investigators for the state of Pennsylvania and federal nursing home regulatory agencies have the legal responsibility of penalizing any facility that has violated rules and regulations that harmed or could have harmed a resident. These penalties often include monetary fines and denying payment of Medicare services.
Typically, the higher the penalty, the more egregious the problem. Within the last three years, state and federal nursing home regulatory agencies have imposed a $396,873 fine against Elkins Crest Health and Rehabilitation Center for providing substandard care. Also, during the same time frame, the facility has received 12 formally filed complaints. Additional documentation concerning fines and penalties can be found on the Pennsylvania Department of Public Health posted surveys website about this nursing home.Elkins Park Pennsylvania Nursing Home Residents Safety Concerns
The state of Pennsylvania and federal government regularly updates their long-term care home database system with complete details of all incident inquiries, dangerous hazards, opened investigations, health violations, filed complaints, and safety concerns. The search results can be found on numerous online sites including Medicare.gov and the PA Department of Public Health websites.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars involving health inspections, three out of five stars for staffing issues and three out of five stars for quality measures. The Montgomery County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety concerns at Elkins Crest Health and Rehabilitation Center that include:
- Failure to Report and Investigate an Act of Sexual Assault of a Female Resident
- Failure to Develop Policies That Prevent Mistreatment, Neglect or Abuse of Residents
- Failure to Ensure There Is a Pest Control Program That Prevents or Deals with Mice, Insects or Other Pests
- Failure to Develop, Implement and Enforce Infection Control and Prevention Programs
- Failure to Ensure That All Residents Are Provided an Area Free of Accident Hazards and Provided Adequate Supervision to Prevent Avoidable Accidents
In a summary statement of deficiencies dated September 26, 2017, the state agency surveyor noted the facility’s failure to “conduct a comprehensive investigation related to an incident that occurred in the facility.” The deficient practice involved one resident.” The investigator reviewed the facility policy titled: Abuse, Neglect, Exploitation, Mistreatment of Residents that reads in part:
“Sexual abuse is a non-consensual sexual contact of any type of a resident, and physical includes hitting, slapping, pinching, scratching, spitting, holding roughly, etc.”
The same policy states under Protection that “upon identification of actual, suspected or alleged abuse, neglect, mistreatment, exploitation or misappropriation systems will be in place to provide for the protection of the resident. The systems may include but may not be limited to moving the resident to another room or unit if indicated; provision of 1:1 monitoring if indicated; initiation of behavioral interventions per Behavior Management Program as indicated; the resident’s responsible party is notified if the resident lacks capacity; Resident physician is notified and new orders documented.”
The investigator reviewed a resident’s Progress Notes that revealed that the “resident was in the hall of the unit wandering up and down the floor, very rude, cursing at staff, calling staff names, and antagonizing other residents. In the same Progress Note, it was revealed that [the resident] was observed by a nursing assistant grabbing another resident’s breast.”
As a part of the investigation, a Certified Nursing Aide (CNA) reported to the Charge Nurse that “while in the dining room, she observed the resident stand, walk up behind another resident and reach down and grab her breast. The Charge Nurse was notified, and the resident was separated and initially placed on 1:1 monitoring and on every 15-minute checks. The report also stated that the victim (the resident who was touched inappropriately) has a severe cognitive impairment and was not interviewable.”
A statement was obtained from the Nursing Assistant as a witness to the incident who stated that the resident “reached and grabbed the breast inappropriately.” The Nursing Assistant “asked him to stop, and he told [the Assistant] that he touched them seven days a week.” However, reviewing the facility’s investigation revealed that the victim “was not identified throughout the report.”
The investigator interviewed the facility Director of Nurses and another employee who revealed “they did not know the victim’s name. There was no evidence that the facility staff assisted the resident who was grabbed by [the allegedly aggressive sexually assaulting resident] after the incident for injuries, that the physician was notified about the incident when it occurred or that the resident’s responsible party was notified about the incident when it occurred.”
During an interview with the facility Nursing Home Administrator, it was “confirmed that a thorough investigation was not completed. The facility failed to conduct a thorough investigation regarding one resident being touched inappropriately by another resident.”
In a summary statement of deficiencies dated April 3, 2017, a state surveyor noted the facility’s failure to “ensure the policies related to abuse prevention were implemented as developed.” The state investigator reviewed the facility’s policy titled: Reporting Suspected Crimes that reads in part:
“The facility will comply with the Elder Justice Act regarding reporting a reasonable suspicion of a crime as required under section 1150B of the Social Security Act.”
However, during an interview with the Nursing Home Administrator, it was confirmed that “the facility signage regarding the Elder Justice Act was not posted” as required by law. It was revealed that the Administrator “was unaware of how or when the signage was removed. The facility failed to ensure that the signage required under the Elder Justice Act was posted in a conspicuous place in the facility.”
In a summary statement of deficiencies dated April 3, 2017, a state surveyor documented the nursing home’s failure to ensure there is a pest control program that prevents or deals with mice, insects or other pests. The state investigator reviewed the facility Pest Control Operators Communication Logs that are kept at every Nurses’ Station. The log revealed that “roaches were found in the Dietary Services Department located on the second floor of the facility.”
The roaches were “found near the three-compartment sink.” Subsequent documentation shows that there were “roaches noted on the food carts used by the Dietary Services Department” and that “roaches were noted at the Nurses’ Station on the first-floor nursing unit and in resident rooms on the first-floor nursing unit.” Roaches were also “noted in the resident room on the third-floor nursing unit.”
The surveyors observed two live roaches “on the desk and on the floor at the Nurses’ Station on the first-floor nursing unit.” The investigator stated that the “facility failed to maintain an effective pest control program.”
In a summary statement of deficiencies dated June 5, 2018, a state surveyor made a notation of the facility’s failure to “maintain an appropriate and effective infection control program related to transmission-based precautions (isolation procedure).” The deficient practice involved one resident at the facility. The investigator also documented the nursing home’s failure “to provide a safe and sanitary environment related to the laundry chute in one of three clinical areas” involving the third-floor clinical area.
A review of the facility policy titled: Infection Control – Transmission-Based Precautions reads in part:
“Transmission-based precautions will be used when that route of transmission is not completely interrupted using standard precautions alone.”
Additionally, the policy states that “a sign will be placed on the door frame of the resident’s room indicating that visitors should stop at the Nurses’ Station before entering. Staff should educate visitors regarding donning appropriate personal protection equipment (PPE) while adhering to the resident’s right for privacy protection.”
The investigator reviewed a resident’s clinical records and made observations of an initial resident screening process where “a cart containing personal protective equipment [PPE] (gloves, gowns, etc.) was located outside the room assigned to [the resident].” Upon inquiry, the investigator was informed that the resident “was on contact precautions due to an infection. It was noted that there was no signage at the entrance to the room instructing visitors and staff to check at the Nurses’ Station [before] entering the room.”
The investigator conducted a laundry service tour with the facility Director of Maintenance that revealed “that the laundry chute on the third-floor clinical area, used to transport soiled linen enclosed plastic bags to the laundry, was located in a separate room on the unit. Upon entering the room, it was observed that the door for the laundry chute was opened and directly in front of the chute was a red hazardous waste trash container. Positioned next to and in front of the red hazardous waste container was four regular trash containers with soiled trash.”
During this time, “a nursing assistant was observed with two bags of soil linens and had to lean over the trash containers [to] place the soil linens into the laundry chute.” When that employee was interviewed, it was “confirmed that the trash should not be stored in this area.” The investigator interviewed the Nursing Home Administrator and the Director of Nurses who “confirmed the trash should not be stored in the laundry area.”
In a summary statement of deficiencies dated September 26, 2017, a notation was made by a state investigator concerning the facility's failure to "provide adequate supervision for a resident… resulting in an elopement.” Observations were made of a resident while “sitting in the third-floor dining room eating lunch. A wander guard was observed on his right ankle.”
A review of the resident’s clinical record and Progress Note revealed that a Nursing Supervisor was “called to the third floor and reported to the nurse that the resident was found outside. The nursing supervisor brought the resident back to his room. The resident was assessed with no injuries at this time. The resident was placed on 1:1 supervision and stated, ‘I want to get my haircut.’”
The facility investigation concerning the incident included an event report stating that the Nurse Manager observed the resident “outside the facility at the driveway entrance.” The nurse “saw this resident at the entrance about to leave into the street.” The Nurse Manager stopped the resident while he stated that “I am going to my barber’s shop.”
The investigation included a statement from the Nursing Home Administrator who revealed that “it was discovered that the third-floor high side door was not locked. All fire doors were checked and discovered to be open.” The Administrator statement further revealed that “earlier in the day, the alarm went off on several occasions because the portable AC units tripped the circuit breaker.”
The Administrator and the Maintenance Director met with an electrician that afternoon and “all doors were functioning at that time. Staff was told earlier to be aware of the alarm and if it went off, to immediately men the doors and call maintenance.” However, the staff was unaware that the door alarms were not activated and “there was no evidence that the facility put a process in place to ensure residents at risk for elopement were monitored when the alarms began to malfunction earlier in the day.
If you suspect caregivers or other residents victimized your loved one while residing at Elkins Crest Health and Rehabilitation Center, call the Pennsylvania nursing home abuse attorneys at Nursing Home Law Center at (800) 926-7565 today. Our law firm fights aggressively on behalf of Montgomery County victims of mistreatment living in long-term facilities including nursing homes in Elkins Park. Our knowledgeable attorneys have years of experience in handling cases that involve nursing home abuse occurring in private and public nursing facilities. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim. Let us fight aggressively on your behalf to ensure your rights are protected.
Our law firm accepts all nursing home abuse lawsuits, personal injury claims, medical malpractice cases, and wrongful death suits through a contingency fee arrangement. This agreement postpones the need to pay for legal services until after we have resolved your case through a negotiated out of court settlement or jury trial award. We provide all clients a “No Win/No-Fee” Guarantee, meaning you owe us nothing if we are unable to obtain compensation on your behalf. Let our law firm start working on your case today to ensure your family receives the financial compensation they deserve for your harm. All information you share with our law offices will remain confidential.