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Information & Ratings on Dunmore Health Care Center, Dunmore, Pennsylvania
All families dread the thought of having to place a loved one in a nursing facility when the time comes to ensure they receive the highest level of care. The financially expensive and emotionally challenging experience can be made worse when abuse or neglect occurs at the hands of caregivers, other residents, visitors, and employees. In many cases, the nursing facility provides poor training or a lack of supervision or covers up errors that harm or kill the residents. The Pennsylvania Nursing Home Law Center Attorneys have represented many injured victims and surviving family members involving Lackawanna County nursing homes. Our team of attorneys works aggressively on behalf of our clients to ensure they receive financial compensation and hold those responsible for causing the injuries legally accountable. We can help your family too.Dunmore Health Care Center
This facility is a “for-profit” 92-certified bed Medicaid/Medicare-participating Long Term Care Center providing cares and services to residents of Dunmore and Lackawanna County, Pennsylvania. The Home is located at:
1000 Mill Street
Dunmore, Pennsylvania, 18512
In addition to providing around-the-clock skilled nursing care, the facility also offers:
- Long-term care
- Rehabilitative therapy
- Assisted living
- Memory care
Federal agencies and the State of Pennsylvania have a legal responsibility to monitor every nursing facility. If serious violations are identified, the governments can impose monetary fines or deny payments through Medicare if the resident was harmed or could have been harmed by the deficiency. Within the last three years, state and federal regulators have not fined Dunmore Health Care Center but have initiated unscheduled investigations concerning 25 formally filed complaints concerning issues involving substandard care. Additional documentation about fines and penalties can be found on the Pennsylvania Department of Public Health posted surveys website about this nursing home.
To ensure families are fully informed of the services and care that they long-term care facility offers in their community, the state of Pennsylvania routinely updates their databases. This comprehensive list reveals opened investigations, safety concerns, filed complaints, incident inquiries, health violations, and dangerous hazards of Homes statewide and posts the resulting data on the PA Department of Public Health website and at Medicare.gov. This data can be used to make an informed decision before placing a loved one in a private or government-run facility.
According to Medicare.gov, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and four out of five stars for quality measures. The Lackawanna County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety concerns at Dunmore Health Care Center that include:
- Failure to Develop, Implement and Enforce Policies That Prevent Abuse, Neglect, and Mistreatment
- Failure to Ensure That the Nursing Home Remains Free of Accident Hazards and Residents Are Provided Adequate Supervision to Prevent Accidents
- The Registered Nurse (RN) is to immediately assess resident for injuries. The nurse should stabilize the resident and provide immediate treatment/first-aid if necessary. DO NOT REMOVE THE RESIDENT UNTIL RN ASSESSMENT IS COMPLETED.
- Investigate fall circumstances. Collect statements from the resident and staff.
- Implement appropriate immediate intervention.
- Notify the medical doctor and responsible party.
- Complete incident report in the point click care-computerized documentation program.”
- Failure to Ensure That Every Resident’s Drug Regimen Is Free from Unnecessary Medications
- Failure to Ensure Services Are Provided by the Nursing Facility That Meet Professional Standards of Quality
In a summary statement of deficiencies dated April 7, 2018, the state investigator documented the facility’s failure to “implement their established Abuse Prohibition Policy and procedures for screening potential employees as evidenced by three newly hired employees.” The state investigator reviewed the facility policy titled: Pennsylvania Resident Abuse that reads in part:
“The facility to screen potential employees for a history of abuse, neglect, mistreatment or misappropriation of property.” Before “hiring a new employee, the facility will …attempt to obtain references from two prior employers for the applicant.”
However, after reviewing employee personnel files, it was revealed that there “was no documented evidence of the facility’s efforts to obtain a reference for three employees from their previous or current employers [before their] employment.” The investigator interviewed the Nursing Home Administrator who confirmed that “there was no documented evidence [that] reasonable efforts were made to obtain reference checks from previous employers for [three residents].”
In a summary statement of deficiencies dated April 7, 2018, the state investigator documented the facility’s failure to “evaluate the circumstance surrounding one resident’s fall to plan preventative care accordingly and maintain the safety of one resident.” The investigator reviewed the facility policy and protocol titled: Fall Response Steps that reads in part:
“If a resident should fall, the following steps are to be implemented:
The policy and protocol require completing “a head to toe assessment, pain assessment, fall risk evaluation, and therapy referral. All unwitnessed falls need neurological checks completed. Update the Care Plan and Kardex. Monitor for staff compliance.”
The state investigator reviewed a resident’s Medication Administration Record (MAR) involving a resident who requires extensive assistance for two persons for transfers. The incident involved a notation by a Registered Nurse (RN) that “she heard the resident’s roommate shouting ‘Are you okay?’ Upon entering the room, she saw the resident picking himself off his knees outside the bathroom door.” The RN assisted the resident “back to his bed. The resident’s roommate reported that the resident took himself to the bathroom and fell on his way back to bed. The resident had no apparent injuries.”
At the time of the incident, staff members and the surveyors “were present in the hallway” near the resident’s room and heard “a loud thump-thump.” The resident “was then observed crawling to the doorway of his room trying to stand up. A visitor in the room across the hallway… rang the emergency call bell because [the resident in that room] stated he heard of thump and saw [the resident] in the doorway.”
The employees “assisted the resident to a wheelchair. A pad alarm was present on his wheelchair but was not sounded and had not sounded [before] the audible thumps [were] heard before the resident was found crawling on the floor.” The state investigator interviewed the Assistant Director of Nurses concerning the resident’s fall. However, the Assistant Director “stated she was unaware that the resident had just fallen. A head to toe assessment of the resident was conducted by [a Licensed Practical Nurse (LPN)] which indicated that the resident was found on his hands and knees crawling on the floor outside his room to the hallway.”
The investigator noted that there “was no reference to the failure of the chair alarm to sound and alert the staff. The facility did not put the fall response steps into place at the time of the resident’s fall according to facility policy. The Registered Nurse Supervisor and the Assistant Director of Nurses were not made aware of the resident’s fall until the surveyor inquired and reports from the surveyors of hearing allowed thumps and observing the resident on the floor near his doorway. The resident was not immediately assessed by the Registered Nurse as required by the fall protocol.
The Assistant Director of Nurses stated that “the resident after the fall was brought to her attention by the surveyors and she found the resident in another resident’s bed with his chair alarm sounding. When questioned by the Assistant Director of Nurses, [the Registered Nurse] stated that the resident did not have a fall, he was just crawling.” However, nursing documentation indicated that the resident “was found crawling on the floor outside his room. The facility did not witness how the resident got to a crawling position and did not assess the resident for a fall. There were no immediate interventions put into place after this event to promote the resident safety.”
The survey team document that the facility “failed to recognize the resident’s fall [and] did not follow the facility’s fall protocols or initiate an investigation into the event [that] was reported to the Assistant Director of Nurses by the surveyors.”
In a summary statement of deficiencies dated July 30, 2017, state surveyors documented the facility had failed to “provide medical justification for the repeated administration of antianxiety and hypnotic medications and attempt non-pharmacologic interventions [before] the medication administration to demonstrate its necessity.” The deficient practice by the nursing staff involved one resident.
A review of the resident’s medical records indicates that a physician had ordered the resident to take an antianxiety medication by mouth three times a day and as needed for anxiety. After a review of the resident’s controlled substance sheets, it was determined that the drug was administered 23 times during a specific time.
However, a review of the monthly behavioral flow records indicated that the drug was “administered without documented evidence of the resident sleeplessness or attempts at non-pharmacologic interventions to induce sleep [before] the medication administration. The facility repeatedly administered a hypnotic drug to induce sleep, prescribed on an as-needed basis without documented evidence of the necessity of the frequent use of this medication in maintaining or improving the resident’s functional status.”
Further review of the controlled substance sheets indicated that the resident received a medication twenty-six times during a different time. After a review of that month’s behavioral flow sheets it was noted that on “fifteen different occasions, this medication was administered without documented evidence of behavioral symptoms necessitating treatment with the drug or attempts at non-pharmacologic interventions to relieve the resident’s symptoms [before] the medication administration.
The investigator interviewed the facility Director of Nurses who revealed that there “was no evidence of a clinical necessity of the repeated administration of the psychoactive medication.”
In a summary statement of deficiencies dated October 11, 2016, the state investigator documented the facility’s failure to “provide nursing care consistent with the Pennsylvania Code Title 49, Professional Vocational Standards Chapter 21 State Board of Nursing.” The investigator stated that the nursing facility failed “to assure that Registered Nurses and Licensed Practical Nurses documented accurate clinical records.” The deficient practice involved two residents at the facility.”
The state investigator interviewed the facility Director of Nurses Services who stated that “the Registered Nurse Supervisor did provide the results of the completed resident’s assessments to the Unit Charge Nurse, a Licensed Practical Nurse (LPN).” However, “there was no documented evidence indicating that professional nursing staff had monitored and further evaluated [a resident’s] complaints of itching is following the results of the skin assessment that had been conducted by the Registered Nurse Supervisor.
The investigator also said that there “was no documented evidence that professional nursing staff had monitored and further evaluated the resident’s skin and complaints of itchiness, which had been identified during the skin assessment.”
If your loved one was injured or harmed while living as a resident at Dunmore Health Care Center, contact Pennsylvania nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565. Our law firm fights aggressively on behalf of Lackawanna County victims of mistreatment living in long-term centers including nursing homes in Dunmore. Our reputable attorneys working on your behalf can successfully resolve your nursing home abuse victim case against the facility and staff members that caused your loved one harm. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim. Let us fight aggressively on your behalf to ensure your rights are protected.
We accept every nursing home neglect case, wrongful death lawsuit, personal injury claim for compensation through a contingency fee agreement. This arrangement will postpone the need to make a payment for our legal services until after our attorneys have resolved your case through a jury trial award or negotiated out of court settlement. We provide every client a “No Win/No-Fee” Guarantee, meaning you will owe us nothing if we cannot obtain compensation on your behalf. We can provide legal representation starting today to ensure your family is adequately compensated for your damages. All information you share with our law offices will remain confidential.