legal resources necessary to hold negligent facilities accountable.
Desert Springs Healthcare and Wellness Centre
Attorneys for Neglected & Abused at Desert Springs Healthcare and Wellness Centre
Do you suspect that your loved one is being mistreated while living in a Riverside County nursing facility? Were you concerned that their facility-acquired bedsores or injuries from a fall could have been prevented had the staff followed the established protocols? If so, contact the California Nursing Home Law Center Attorneys now for immediate legal intervention.
Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages. We will use the law to hold those responsible for the harm legally and financially accountable.
Desert Springs Healthcare and Wellness Centre
This facility is a "for-profit" 68-certified bed long term care center providing care and services to residents of Indio and Riverside County, California. The Medicare and Medicaid-participating home is located at:
82-262 Valencia Avenue
Indio, California 92201
In addition to providing around the clock skilled nursing care, Desert Springs Healthcare and Wellness Centre offers other services. Additional focused attention includes short-term and long term care.
Fined $75,394 for substandard care
Financial Penalties and Violations
The investigators for the state of California and federal nursing home regulatory agencies have the legal responsibility of penalizing any facility that has violated rules and regulations that harmed or could have harmed a resident. These penalties often include monetary fines and denying payment of Medicare services. Typically, the higher the penalty, the more egregious the problem.
Within the last three years, federal investigators imposed a monetary fine against Desert Springs Healthcare and Wellness Centre for $75,394 on March 21, 2017, citing substandard care. During this time, Medicare denied payment on March 21, 2017, due to a lack of quality care.
This nursing facility received five complaints and self-reported two serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive California Department of Social Services Adult Protective Services Website.
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Indio California Nursing Home Safety Concerns
To ensure families are fully informed of the level of care every nursing home provides, the state of California and Medicare.com routinely update their long-term care home database systems with info on violations, citations, and deficiencies.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues, and two out of five stars for quality measures.
- Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accidents – citation #F689 date January 31, 2018
- Failure to Keep Every Resident Free from Physical Restraints Unless Need for Medical Treatment – citation #F221 date March 21, 2017
The state investigators determined the nursing home "failed to ensure [one resident] had floor mats in place on the floor on both sides of her bed as ordered by the Physician. This failure had the potential for [the resident] to sustain injury should she fall from her bed.” As a result, the investigators made an unannounced visit to the facility “to investigate one complaint regarding Quality of Care.”
A review of the resident’s medical records indicated that the resident “was found on the floor next to her bed.” The documentation shows that the resident had an actual fall and “should have had bilateral floormats.”
On a separate occasion, the resident “was observed lying in bed on her back with her eyes closed. No mats were seen on the floor on either the right or left sides of the bed.” A few minutes later, the surveyors asked the Director of Nursing if the resident “should have floor mats on the floor.” The Director responded, “Yes, [the resident] should have floor mats on the floor.”
The facility “failed to follow its systematic process to explain the risks and benefits of side rails [before] side rail use for [one resident]. This facility failure increased the potential for [the resident] to experience isolation and loss of dignity related to the use of side rails.”
The state investigators observed the resident in her room, “in bed with a three-quarter length metal side rail up on both sides of the bed.” Additional observations were made. During each observation, the resident “was in bed with the side rails up on both sides of the bed.”
The investigators noted that “there was no documented evidence of the consent for the side rail use obtained, nor any evidence the risks and benefits for the use of side rails were explained to the responsible party/resident. There was no evidence of any less restrictive measures tried before the most restrictive use of side rails.”
Neglected or Abused at Desert Springs Healthcare and Wellness Centre? We Can Help
Were you the victim of mistreatment while you lived at Desert Springs Healthcare and Wellness Centre? Contact the California nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Riverside County victims of abuse and neglect in all areas, including Indio.
Our legal team invites you to discuss your case with us today through an initial, free claim consultation. Also, we provide a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us anything until after we have secured a monetary recovery for your family. All information you share with our law offices will remain confidential.