Desert Springs Healthcare and Wellness Centre

Attorneys for Neglected & Abused at Desert Springs Healthcare and Wellness Centre

Do you suspect that your loved one is being mistreated while living in a Riverside County nursing facility? Were you concerned that their facility-acquired bedsores or injuries from a fall could have been prevented had the staff followed the established protocols? If so, contact the California Nursing Home Law Center Attorneys now for immediate legal intervention.

Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages. We will use the law to hold those responsible for the harm legally and financially accountable.

Desert Springs Healthcare and Wellness Centre

This facility is a "for-profit" 68-certified bed long term care center providing care and services to residents of Indio and Riverside County, California. The Medicare and Medicaid-participating home is located at:

82-262 Valencia Avenue
Indio, California 92201
(760) 347-6000

In addition to providing around the clock skilled nursing care, Desert Springs Healthcare and Wellness Centre offers other services. Additional focused attention includes short-term and long term care.

Fined $75,394 for substandard care

Financial Penalties and Violations

The investigators for the state of California and federal nursing home regulatory agencies have the legal responsibility of penalizing any facility that has violated rules and regulations that harmed or could have harmed a resident. These penalties often include monetary fines and denying payment of Medicare services. Typically, the higher the penalty, the more egregious the problem.

Within the last three years, federal investigators imposed a monetary fine against Desert Springs Healthcare and Wellness Centre for $75,394 on March 21, 2017, citing substandard care. During this time, Medicare denied payment on March 21, 2017, due to a lack of quality care.

This nursing facility received five complaints and self-reported two serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive California Department of Social Services Adult Protective Services Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

Indio California Nursing Home Safety Concerns

One Star Rating

To ensure families are fully informed of the level of care every nursing home provides, the state of California and routinely update their long-term care home database systems with info on violations, citations, and deficiencies.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues, and two out of five stars for quality measures.

  • Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accidents – citation #F689 date January 31, 2018
  • The state investigators determined the nursing home "failed to ensure [one resident] had floor mats in place on the floor on both sides of her bed as ordered by the Physician. This failure had the potential for [the resident] to sustain injury should she fall from her bed.” As a result, the investigators made an unannounced visit to the facility “to investigate one complaint regarding Quality of Care.”

    A review of the resident’s medical records indicated that the resident “was found on the floor next to her bed.” The documentation shows that the resident had an actual fall and “should have had bilateral floormats.”

    On a separate occasion, the resident “was observed lying in bed on her back with her eyes closed. No mats were seen on the floor on either the right or left sides of the bed.” A few minutes later, the surveyors asked the Director of Nursing if the resident “should have floor mats on the floor.” The Director responded, “Yes, [the resident] should have floor mats on the floor.”

  • Failure to Keep Every Resident Free from Physical Restraints Unless Need for Medical Treatment – citation #F221 date March 21, 2017
  • The facility “failed to follow its systematic process to explain the risks and benefits of side rails [before] side rail use for [one resident]. This facility failure increased the potential for [the resident] to experience isolation and loss of dignity related to the use of side rails.”

    The state investigators observed the resident in her room, “in bed with a three-quarter length metal side rail up on both sides of the bed.” Additional observations were made. During each observation, the resident “was in bed with the side rails up on both sides of the bed.”

    The investigators noted that “there was no documented evidence of the consent for the side rail use obtained, nor any evidence the risks and benefits for the use of side rails were explained to the responsible party/resident. There was no evidence of any less restrictive measures tried before the most restrictive use of side rails.”

Neglected or Abused at Desert Springs Healthcare and Wellness Centre? We Can Help

Were you the victim of mistreatment while you lived at Desert Springs Healthcare and Wellness Centre? Contact the California nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Riverside County victims of abuse and neglect in all areas, including Indio.

Our legal team invites you to discuss your case with us today through an initial, free claim consultation. Also, we provide a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us anything until after we have secured a monetary recovery for your family. All information you share with our law offices will remain confidential.


Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric