Some statistics show that more than one million Americans currently live in nursing homes. Many of these patients are our mothers, fathers, grandparents, siblings, children, and friends. Families often relocate their loved ones into a nursing home believing that they will receive the best care and improve quality of life in a safe environment.
Unfortunately, mistreatment still occurs in many nursing homes, including those in Orange County. If your loved one was injured or died prematurely while residing in a nursing home, contact the California Nursing Home Law Center Attorneys now for immediate legal intervention. Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages.
This nursing center is a "for-profit" Medicare and Medicaid-participating facility providing services and cares to residents of Newport Beach and Orange County, California. The 96-certified bed long-term care nursing home is located at:
1445 Superior Avenue
Newport Beach, California 92663
(949) 515-3930
Crystal Cove Care Center
In addition to providing 24/7 skilled nursing care, Crystal Cove Care Center offers other services. Additional focused attention includes short-term and long term care, and physical, occupational, and speech therapies.
Federal agencies and the State of California have a legal responsibility for monitoring every nursing facility. If serious violations are identified, the government can impose monetary fines or deny payments through Medicare if the resident was harmed or could have been harmed by the deficiency.
The nursing home received eight complaints over the three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the comprehensive California Department of Social Services Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
Information on every intermediate and long-term care home in the state can be reviewed on government-owned and operated database websites, including the California Department of Public Health and Medicare.gov.
According to Medicare, this facility maintains an overall rating of one out of five stars, including two out of five stars concerning health inspections, one out of five stars for staffing issues, and two out of five stars for quality measures.
The state investigators determined the nursing home "failed to provide pain management for the physical therapy mobility treatment for [one resident].” This deficient practice resulted in the resident “being unable to tolerate physical therapy mobility treatment.”
The state surveyors reviewed the resident’s Care Plan that showed alterations in comfort and pain related to “cancer cells accumulating in the bone marrow and generalized weakness and lethargy (tiredness).” The nursing staff was guided to “monitor for complaints of pain and medicate as ordered for pain.”
A review of the Physical Therapy Treatment Encounter Notes from March 19, 2019, at 2:19 PM indicates the resident “was unable to tolerate any mobility treatment as the resident’s pain medication had not arrived from the pharmacy. The document shows that the resident’s pain was assessed and shows that the resident had constant sharp, low back pain while at rest and a pain level of seven out of ten with movement.”
The nursing facility “failed to ensure [one resident] received necessary treatment and services to prevent and promote the healing of pressure ulcers. The facility failed to document the condition of the skin, notify the Physician, and update the Plan of Care to reflect the needs of the resident when the resident developed a pressure ulcer in the facility.”
The investigators determined that “these failures caused a delay in treatment and had the potential to cause worsening of the pressure ulcer.” The resident’s family member stated that their loved one had “developed an injury to her right heel.” The surveyors observed the resident with “a reddened area on the right lateral heel.” Caregiver Notes indicate that the neglected resident “had a pressure sore to her right foot.”
However, a review of the resident’s medical records “failed to show any Physician’s notification, Care Plan problem development, or Physician’s orders for [the resident’s] right lateral heel redness.” A Licensed Vocational Nurse stated that the resident “did not have any current treatments to her foot.”
Do you believe that your loved one has suffered abuse, neglect or harm through mistreatment while living at Crystal Cove Care Center? Contact the California nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Orange County victims of abuse and neglect in all areas, including Newport Beach.
We do not charge for case evaluations and consultations. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means we will postpone all of your payments for legal services until after we have secured a financial recovery on your behalf. All information you share with our law offices concerning your monetary compensation case will remain confidential.
Sources:
Attorney Anthony Lanzone
Licensed in California
Chicago Nursing Home Injury Attorney Nursing Home Law Center LLC Home