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Information & Ratings on Crossroads Care Center of Kenosha, Kenosha, Wisconsin
Lawyers for Neglected & Mistreated at Crossroads Care Center of Kenosha
With the population of senior citizens in America growing faster than ever before, there is a significant need for more nursing home beds and facilities nationwide. Unfortunately, many of our nation's senior citizens become the victims of abuse and neglect at the hands of caregivers, visitors, employees, and other patients at the nursing home.
If your loved one was injured while residing in a Kenosha County nursing facility, contact the Wisconsin Nursing Home Law Center Attorneys now for immediate legal assistance. Let our team of aggressive attorneys work on behalf of your family to ensure you receive financial compensation to recover your damages. Time is of the essence. We must file all the necessary paperwork before the Wisconsin state statute of limitations expires.
Crossroads Care Center of Kenosha
This center is a 110-certified bed Medicare and Medicaid-participating facility providing services to residents of Kenosha and Kenosha County, Wisconsin. The "for profit" long-term care home is located at:
8633 32nd Ave
Kenosha, Wisconsin 53142
(262) 694-8300
Crossroads Care Center of Kenosha
In addition to providing around the clock skilled nursing care, Crossroads Care Center of Kenosha offers other services. Additional focused care includes wound therapy and rehabilitative care including physical, occupational and speech therapies.
Financial Penalties and Violations
Federal investigators penalize nursing facilities with monetary fines and deny payment for Medicare when the nursing home had been cited for serious regulation violations.
Within the last three years, federal investigators imposed a monetary fine against Crossroads Care Center of Kenosha for $26,650 on August 29, 2017, citing substandard care. Additional information concerning the facility can be reviewed on the Wisconsin Department of Health Services - Residential Care Website.
Kenosha Wisconsin Nursing Home Safety Concerns

The state of Wisconsin and Medicare.com routinely update their comprehensive list of deficiencies online to reflect all violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and three out of five stars for quality measures.
- Failure to Provide Appropriate Treatment and Services to a Resident Who Displays or Is Diagnosed with Dementia – citation #F744 date May 17, 2018
- Failure to Provide and Implement an Infection Protection and Control Program – citation date May 17, 2018
According to state investigators, “the facility did not provide appropriate treatment and services to address the resident’s dementia with behaviors.” In this incident, the resident “did not receive appropriate treatment and services when [the resident] exhibited psychosocial adjustment difficulty. The facility did not conduct a thorough, comprehensive assessment of [the resident or their behaviors].”
The investigators determined the facility “did not develop a resident-centered Care Plan to minimize or prevent behaviors. Psychiatric services did not evaluate current interventions for effectiveness and did not provide alternate interventions for staff to utilize and attempt to assist [the resident with their] dementia or psychosocial adjustment difficulty.”
The facility “did not determine a root cause analysis of [the resident’s] behaviors. Several staff members indicated [the resident] changed from a sweet person to one who is mean, agitated and aggressive.” At one point, the resident “became increasingly verbally and physically aggressive which resulted in [the resident] having a resident-to-resident altercation, throwing coffee at others, and hitting them.”
The nursing home “did not always ensure that [four residents] were identified for possible communicable disease. The facility did not provide a consistent system for identifying residents with possible communicable diseases as part of their infection control program.”
The investigator stated that this screening “is to be done [before] or upon admission to the facility to ensure the safety of all residents.” In one incident, a resident was admitted to the facility and given a test for a medical condition on the right forearm “which was read as negative on April 9, 2018. The second step of the screen was scheduled to be given on April 16, 2018 and read on April 19, 2018.” However, “there was no evidence that the second step of the screen was completed according to accepted clinical standards of practice and medical record review.”
The Division of Quality Assurance received a written complaint on March 1, 2018, that alerted the Division that the resident “was not given the screen upon admission to the facility. There is no documentation in the medical record, or the infection control records, of Step #2 screen done on admission for [the resident].”
Neglected at Crossroads Care Center of Kenosha? Let Us Help You Today
Do you believe that your loved one is the victim of mistreatment, abuse or neglect while living at Crossroads Care Center of Kenosha? Contact the Wisconsin nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Kenosha County victims of abuse and neglect in all areas including Kenosha.
We provide every potential client a free initial case consultation and offer a 100% “No Win/No-Fee” Guarantee. This promise means you will not pay us anything until after we have secured monetary recovery on your behalf. All information you share with our law offices will remain confidential.
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