Information & Ratings on Creekside Health and Rehabilitation Center, Carbondale, Pennsylvania

Attorneys for Neglected & Abused Patients at Creekside Health and Rehabilitation Center

Creekside Health and Rehabilitation CenterAbuse and mistreatment in a nursing facility is often the result of caretaker negligence when providing treatment and services to the elderly. Caregivers have a legal responsibility to provide a safe, clean environment with adequate nutrition, food, and hydration. Unfortunately, many Lackawanna County residents become the victims of nursing home mistreatment by the nursing staff, other residents, employees, and visitors. If your loved one was injured or died unexpectedly while residing in a nursing facility, the Pennsylvania Nursing Home Law Center Attorneys can help you hold those at fault legally accountable and obtain financial compensation to recover your monetary damages.

Creekside Health and Rehabilitation Center

This Long-Term Care Facility is an 81-certified bed Center providing services to residents of Carbondale and Lackawanna County, Pennsylvania. The “for-profit” Medicaid/Medicare-participating Home is located at:

45 North Scott Street
Carbondale, Pennsylvania, 18407
(570) 282-1099

In addition to providing 24/7 skilled nursing care, the facility also offers:

  • IV (intravenous) therapy
  • Wound management
  • Post-surgical care
  • Tube feeding
  • Tracheostomy care
  • Subacute care
Financial Penalties and Violations One Star Rating
Fined $13,627 on August 3, 2017 for Substandard Care

Both Pennsylvania and the federal government can impose a monetary fine or deny payments through Medicare when a nursing facility has been found to violate established regulations and rules. The higher the monetary fine, the more serious the violation is that likely harmed or could have harmed one or more residents at the nursing home. Within the last three years, state and federal nursing home regulators have fined Creekside Health and Rehabilitation Center $13,627 on August 3, 2017. Also, the facility has also received twenty formally filed complaints involving substandard care. Additional documentation concerning penalties and fines can be found on the Pennsylvania Department of Public Health posted surveys website about this nursing home.

Carbondale Pennsylvania Nursing Home Patients Safety Concerns

Our attorneys have obtained and reviewed data on every Pennsylvania long-term care home from various online publically available sources including the PA Department of Public Health website and The information serves as an essential tool when making an informed decision of placing a loved one in facility-care. Additionally, the data can help families better understand the type of care their loved one is currently receiving in the care center.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and four out of five stars for quality measures. The Lackawanna County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety concerns at Creekside Health and Rehabilitation Center that include:

  • Failure to Ensure Residents Receive Proper Treatment to Prevent the Development of a New Pressure Sore or Allow an Existing Pressure Wound to Heal
  • In a summary statement of deficiencies dated August 3, 2017, a state surveyor noted the facility’s failure to “timely identify declines in skin integrity and properly addressed contributing factors or risk factors and provide necessary care or revise existing interventions to prevent the development or worsening of multiple pressure sores.” The deficient practice by the nursing staff involved one resident who “had a suprapubic catheter for urine output. The resident was frequently incontinent of bowel, with bowel movements every 2 to 3 days, according to a review of bowel records.”

    Failed to address contributing risk factors of the development or worsening of multiple pressure wounds - PA State Inspector

    The investigator reviewed the facility incident investigation concerning the resident’s multiple pressure areas that noted the resident “had a stage III pressure ulcer measuring 4.0 cm by 1.0 cm x 1.0 cm in depth on the sacrum and a stage IV pressure ulcer to the right ischium [lower back hip bone] measuring 7.0 cm x 4.0 cm x 1.0 cm in depth. These wounds were described as acquired at the facility and the result of pressure.”

    The investigator stated that there was “no documented evidence that the facility had evaluated the adequacy or verify the consistent implementation of these planned preventative measures when the resident was identified with new pressure sores at stage III and stage IV. There is no indication that the facility had ensured that the resident was being turned and repositioned at the frequency necessary to prevent the development or worsening of pressure sores.”

  • Failure to Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions
  • In a summary statement of deficiencies dated August 3, 2017, a state investigator documented the nursing home’s failure to “put forth sufficient efforts to properly resolve continued resident complaint/grievances expressed during Resident Council Meeting’s including those voiced by” seven residents.” The investigator reviewed the facility policy titled: Grievances that reads in part:

    “The residents have the right to voice grievances without discrimination or reprisal. The resident’s concerns will be investigated and all attempts made to find a resolution that will be done as expeditiously as possible.”

    A resident’s meeting was conducted and residents “voiced concerns that condiments are missing on their meal trays, and Nurse Aides seem to be in a hurry, are not personable, and they are busy chit-chatting among themselves. There was no evidence that the facility had addressed the concerns expressed regarding the residents’ perceptions of the behavior of the Nurse Aides.”

    The investigator reviewed the facility Concerns Forms as a part of the Resident Council Meetings that “revealed that some concerns forms were completed on grievances that were voiced during the meeting” about dietary issues, activity suggestions and a variety of meals. The surveyor said that “however, the facility addressed the specific concerns solely on the select resident who had voiced the complaint rather than responding to the resident group.”

    At one meeting, a resident in attendance “voiced concerns that aides continue to be rushed and rude, that their dietary requests could be met [more promptly] and that they would like more outside activities offered. There was no evidence that the facility addressed the concerns voiced by the residents at this meeting, regarding staff treatment.”

    The state investigator interviewed the Nursing Home Administrator who “confirmed that the facility was unable to provide documented evidence that the facility followed up on the resident’s regarding their satisfaction or effectiveness of the facility’s efforts in resolving their complaints regarding facility services.”

  • Failure to Develop A Care Plan That Meets All the Resident’s Needs
  • In a summary statement of deficiencies dated August 3, 2017, a notation was made by a state investigator concerning the facility's failure to "develop a comprehensive Care Plan to meet the specific needs of [one resident].” The state investigator reviewed the resident’s clinical records that showed that the resident “had an arteriovenous (AV) fistula (a connection between an artery and a vein creating a ready source with rapid flow blood) in place in his left arm, under the skin.”

    The investigator reviewed the resident’s Care Plan that revealed “that the plan did not include emergency procedures for use by direct care staff in the event of bleeding related to this fistula. The resident’s Care Plan also failed to address the mode of transportation required for the resident to attend scheduled [medical] treatments.” Surveyors interviewed the Director of Nurses who confirmed that the resident’s “Care Plan did not include interventions or address the resident’s medical treatment and transportation needs to attend to the treatment.”

  • Failure to Provide Every Resident Sufficient Fluids to Keep Them Healthy and Prevent Dehydration
  • In a summary statement of deficiencies dated September 20, 2017, a state surveyor noted the nursing home’s failure “to consistently provide residents freshwater [to] promote adequate hydration.” The investigator reviewed the facility’s policy titled: Water Pitcher/Ice Sanitation that revealed that “pitchers of freshwater will be passed to each patient on the 7:00 AM through 7:00 PM shift and the 7:00 PM through 7:00 AM shift daily.” However, the surveyor observed a resident in their room between 9:15 AM and 12:20 PM that “revealed an empty plastic cup, which had been used for water, on the resident dresser. The corrugated plastic straw in the cup was observed to be blackened at the tip/top of the straw.”

    The investigator interviewed fifteen residents and observed their rooms between 2:10 PM and 2:30 PM the same day that revealed that “these residents stated that the facility staff had yet to provide fresh water to each resident during the 7:00 AM through 7:00 PM shift.” Subsequent observations of “individual resident rooms throughout the nursing facility revealed no evidence of the provision of freshwater at the residents’ bedside.” The investigator interviewed the facility Nursing Home Administrator who confirmed that “the distribution of freshwater had not yet occurred on the 7:00 AM through 7:00 PM shift on that date.”

    >Failure to Provide Sufficient Numbers Nursing Staff Members on Every Shift to Maximize Every Resident’s Well-Being

    In a summary statement of deficiencies dated January 3, 2017, a state investigator “determined that sufficient nursing staff is not provided or deployed an effective manner to consistently provide timely quality care and services to maintain the physical and mental well-being of residents.” The deficient practice by the nursing staff involved nine residents at the facility.

    In one incident, a resident was observed “lying in bed. The resident’s call bell was on the floor behind the resident’s bed at the time of the observation. When interviewed at that time, the resident stated that she frequently waits more than 30 minutes for staff to respond [to her] call bell.”

    A different resident who shares the room with the resident above “was observed seated in her wheelchair next to her bed. The resident’s call bell was located on the floor behind her bed and out of the resident’s reach.” A third resident was observed with “his call bell draped over an IV (intravenous) pole located behind his bed and out of the resident’s reach. The resident stated that he [can] use the call bell if it is accessible to him.”

    Another resident stated that they “consistently weigh more than thirty minutes for nursing staff to respond to the resident’s call bell and provide needed care.” A fifth resident stated that “the nursing staff call bell response time was up to an hour, at times, when she was waiting for assistance to the bathroom. The resident further stated that she has urinated on herself waiting for nursing assistance to be toileted.”

    The investigator interviewed the facility Director of Nurses who “confirmed that resident call bells should always be in the residents’ reach.” The Director “acknowledged the multiple residents’ complaints regarding long way times for nursing staff to respond to their call bells and meet resident’s needs for assistance, care, and services.”

  • Failure to Ensure a Pest Control Program Is Followed to Prevent or Deal with Mice, Insects or Other Pests
  • In a summary statement of deficiencies, a state agency documented the facility’s failure to “maintain an effective pest control program.” The state investigator conducted an environmental tour of the facility and identified ants “on the floor behind the resident’s bed and in the bathroom.”

    The investigator interviewed the resident who stated that “he has had ants in his room for a couple of weeks. The resident stated that ants were observed and his bathroom, throughout his room and on his bed. The resident stated that he did tell the nurse staff, and nothing was done about it. Ants were observed in the resident’s room and bathroom of the resident’s room.”

Do You Need More Information concerning Creekside Health and Rehabilitation Center?

If your loved one was the victim of mistreatment, abuse or neglect while a resident at Creekside Health and Rehabilitation Center, contact the Pennsylvania nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 today. Our law firm fights aggressively on behalf of Lackawanna County victims of mistreatment who have lived in long-term facilities including nursing homes in Carbondale. Allow our seasoned nursing home abuse injury attorneys to file your claim for compensation against every party responsible for causing harm to your loved one. Our years of experience can ensure a successful financial resolution to make sure your family receives the financial recompense they deserve. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim. Let us fight aggressively on your behalf to ensure your rights are protected.

Our lawyers accept all cases involving wrongful death, nursing home neglect, or personal injury through a contingency fee agreement. This arrangement postpones the need to pay for legal services until after we have resolved your case through a negotiated out of court settlement or jury trial award. We offer every client a “No Win/No-Fee” Guarantee. This guarantee ensures that you will owe us nothing if we cannot obtain compensation on your behalf. We can begin working on your case today to ensure your family receives monetary recovery for your damages. All information you share with our law offices will remain confidential.


Client Reviews
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric