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Information & Ratings on Crawford Healthcare and Rehabilitation Center, Van Buren, Arkansas
This long-term care facility is a 129-certified bed "for-profit" home providing services and cares to residents of Van Buren and Crawford County, Arkansas. The center is located at:
2010 Main Street
Van Buren, Arkansas, 72956
In addition to providing long-term skilled nursing care, Crawford Healthcare and Rehabilitation Center also offers:
- Stroke care
- Therapy service
- Orthopedic care
- Acute and chronic pain care
- Swallowing disorder care
- Post-surgery, post-illness care
Both the federal government and the state of Arkansas can impose monetary fines or deny payments through Medicare of any nursing facility that has been found to have violated established nursing home rules and regulations. Within the last three years, investigators have not fined Crawford Healthcare and Rehabilitation Center. However, the facility did receive one formally filed complaint and initiated a facility-reported issue that resulted in a citation within the last thirty-six months. Additional information concerning penalties and fines can be found on the Arkansas Adult Protective Services website concerning this nursing home.Van Buren Arkansas Nursing Home Residents Safety Concerns
To ensure families are fully informed of the level of care every nursing home provides, the state of Arkansas and Medicare.gov routinely update their long-term care home database system. This information reflects a complete list of safety concerns, health violations, opened investigations, incident inquiries, dangerous hazards, and filed complaints that can be found on numerous sites including AR Department of Public Health.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and three out of five stars for quality measures. The Crawford County neglect attorneys at Nursing Home Law Center have found serious deficiencies, hazardous violations and safety concerns at Crawford Healthcare and Rehabilitation Center that include:
- Failure to Develop, Implement and Enforce Policies and Procedures That Prevent Abuse and Neglect
In a summary statement of deficiencies dated March 30, 2018, the state investigator noted the facility's failure "to ensure their Abuse Policy and Procedure was implemented, by failing to report allegations of possible abuse, neglect or misappropriation of property to the Office of Long Term Care (OLTC) in accordance with state law." The state investigator documented the facility's failure to "thoroughly investigate the allegations, and failure to provide the necessary protection from further abuse, neglect or misappropriation of property." The deficient practice by the nursing staff and Administrator involved one resident "who made allegations of possible abuse/neglect against staff who worked on the 300 and 400 Halls" and another resident "who made an allegation of possible misappropriation of property."
The survey team documented that these "failed practices had the potential to affect thirty-seven residents who resided on the 300 and 400 halls, according to the Census list dated March 26, 2018, and five residents who made an allegation of misappropriation of property in the last thirty days." The investigator reviewed the facility policy titled: Abuse, neglect, Exploitation of Residents that read in part:
"Each resident of this facility has a right to be free from verbal, physical, and mental abuse, and misappropriation of property. The facility does and will continue to ensure that all alleged violations involving mistreatment, neglect, or abuse including misappropriation of property are reported immediately to the Administrator of the facility and other officials [by] State law through established procedures."
On March 26, 2018, the state investigator asked the resident "Have you ever had any concerns regarding physical, mental or psychosocial well-being?" The resident replied, "I was in [another resident's room], and three Certified Nursing Assistants (CNAs) were in my room, I was trapped. There were two in front of me, blocking the door and one was behind me. I felt like I was threatened. The CNAs told me they were not allowed to push my wheelchair since I was here for therapy. I had been there long enough to know certain things, and they were not allowed to do certain things. The one behind me, I cannot tell you who she was." The investigator asked if the resident could identify them, to which the resident replied, "Yes."
Failed to develop policies that prevent abuse and neglect – AR State Inspector
After interviewing the resident, the state surveyor informed the Administrator "of the resident's allegations." The Administrator stated that "we felt it was best to move her away from those CNAs." The investigator asked the Administrator "Did you investigate these allegations?" The Administrator replied, "No, … I do not think we reported it." When asked "How he initially found out about the resident's allegations" the Administrator replied, "I was visiting with her in her room, and she told me she felt some of our staff was rude to her and short with her. She asked that certain Aides not be in her room with her."
The investigator asked the Administrator "What are their names?" The Administrator replied "I cannot tell you the names off the top of my head. She started here in [the resident's room], and I discussed with her about changing rooms and she was receptive to the move at the time. She was moved to [another resident room]."
In a separate incident during an interview with the resident on March 26, 2018, it was revealed that "$100 went missing" from the resident when the resident "went to the hospital [on March 17, 2018]." The resident stated that they "reported it to the Social Director. The investigator then interviewed the Social Director who stated the resident "had told them about it." The investigator asked the resident "When did you notice the money missing?" The resident replied "That evening when I came back from the hospital on March 17, 2018. I told him [the Social Director] that morning (March 18, 2018), and that evening they came in and counted what little money I had left in my billfold."
The investigator asked if they did anything else in the resident replied, "No, not a thing. Have not heard a word from them." The Social Service Director stated that they had called the resident son who confirmed that the resident "did have that money and [that the resident's son] gave him the money." The Social Services Director had the Certified Nursing Assistant that provided the resident care check the laundry, but no money was found. The investigator asked if the Social Service Director interviewed anybody concerning the missing money. The Director replied, "No, I did not." The social service Director stated that she told the Administrator about it and filled in a grievance form because "he did not think anybody stole it from [the resident, so it was just documented on a grievance form]."
- Failure to Develop and Implement Policies and Procedures to Ensure That Employees Report Any Suspicion of a Crime against a Resident
In a summary statement of deficiencies dated March 30, 2018, the state investigator noted the nursing home's failure to "ensure that their Abuse Policy was implemented by not immediately reporting a suspected theft to the local law enforcement and other state agencies [by] state law to prevent further potential criminal activity." The incident involved a resident noted above "who made an allegation of possible misappropriation of money. This failed practice had the potential to affect five residents who made allegations of possible misappropriation of property in the last thirty days."
- Failure to Timely Report Suspected Abuse, Neglect and Report the Results of the Investigation to Proper Authorities
In a summary statement of deficiencies dated December 2, 2016, the state investigator noted the facility's failure to "ensure allegations of possible staff-to-resident abuse and neglect that were documented in the facility's grievance law were identified as possible abuse and neglect and reported immediately to the Administrator." The deficient practice by the nursing staff involved a failure "to conduct a thorough investigation [and a failure] to implement appropriate measures to protect all residents from further potential abuse or neglect." The investigator also documented a failure to "report the allegations to local law enforcement and the Office of Long Term Care (OLTC) [involving twelve residents] whose allegations of possible staff-to-resident abuse or neglect were documented on the Grievance/Complaint reports."
Failure to report abuse and neglect promptly – AR State Inspector
The survey team also noted the facility's practice that failed "to properly identify a pattern of repeated allegations against a specific Certified Nursing Assistant (CNA) and take appropriate corrective measures to prevent further potential abuse or neglect by that CNA." This deficient practice involved six residents "whose allegations of possible staff-to-resident abuse or neglect were documented on the Grievance/Complaint Reports." It was noted that "the failed practices resulted in Immediate Jeopardy, which caused or could have caused serious harm, injury or death to residents… and had the potential to cause more than minimal harm to all 98 residents who resided in the facility."
- Failure to Provide Necessary Care and Services to Maintain the Highest Well-Being of Each Resident Which Led to the Patient's Death
In a summary statement of deficiencies dated December 2, 2016, the state investigator documented the facility's failure to "ensure necessary care and services were provided to address an emergency …, by failing to ensure nursing staff provided cardiopulmonary resuscitation (CPR) when a resident who had requested full code status present without vital signs." The investigator documented that "the failed practice resulted in past Immediate Jeopardy, which caused or could have caused serious harm, injury or death for [the resident] who had a documented full code status and expired when CPR was withheld." It was also noted that the failure "had the potential to cause more than minimal harm to thirty-five residents whose clinical records indicated a full code status."
The state investigator team interviewed "a total of eight CNAs, including two newly hired staff, and six LPNs" during the survey "regarding the facility's color-coated system on resident room doors. All staff was questioned were able to correctly identify which residents were full code versus DNR [Do Not Resuscitate] status, and stated that they had all been in-serviced on the system."
If your loved one has been injured or died prematurely while residing at Crawford Healthcare and Rehab, call the Arkansas nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 now for legal help. Our law firm fights aggressively on behalf of Crawford County victims of mistreatment living in long-term facilities including nursing homes in Van Buren. Our seasoned attorneys represent residents who were harmed by caregiver negligence or abuse. We have years of experience in successfully resolving recompense claims to ensure our clients receive the compensation they deserve. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim. Let us fight aggressively on your behalf to ensure your rights are protected.
Our attorneys accept all personal injury claims, nursing home abuse suits, medical malpractice cases, and wrongful death lawsuits through a contingency fee agreement. This arrangement postpones your payment for our legal services until after we have successfully resolved your case through a jury trial award or a negotiated settlement. We provide all clients a "No Win/No-Fee" Guarantee, meaning you owe us nothing if we are unable to obtain compensation on your behalf. We can provide legal representation starting today to ensure your family is adequately compensated for your damages. All information you share with our law offices will remain confidential.