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Countryview Care Center - Macomb Abuse and Neglect Attorneys
Abuse and neglect occur in nursing facilities where caregivers and other residents cause significant harm to patients. According to statistics, the disabled, rehabilitating and elderly seniors are Illinois’ most vulnerable victims of mistreatment.
If your loved one was harmed while residing in a McDonough County nursing facility, the Illinois Nursing Home Law Center attorneys can provide immediate legal intervention. Our team of Chicago nursing home abuse lawyers has successfully handled and resolved many cases just like yours. Contact us now so we can begin working on your case today.
Countryview Care Center - Macomb
This Medicare/Medicaid-participating center is a 62-certified bed facility providing services to residents of Macomb and McDonough County, Illinois. The "for profit" long-term care (LTC) home is located at:
400 West Grant Street
Macomb, Illinois, 61455
In addition to providing around-the-clock skilled nursing care, Countryview Care Center – Macomb also offers:
- Alzheimer’s and dementia care
- Memory care
- Adult life skills training
- Coping skills
- Aggression management
- Symptom management
- Depression management
- In-house work program
- Substance dependency care
- Respite care
- Recuperative stays
- Hospice services
- Medical transportation
Financial Penalties and Violations
Both the federal government and the state of Illinois have the legal responsibility to levy monetary fines or deny payments through Medicare if a nursing home has violated established rules and regulations that harm or could have harmed residents.
Within the last three years, investigators levied a monetary penalty against Countryview Care Center - Macomb for $14,093 on December 27, 2016. Also, the facility received nine formally filed complaints due to substandard care that all resulted in citations. Additional information about fines and penalties can be found on the Illinois Department of Public Health Nursing Home Reporting Website concerning this nursing facility.
Macomb Illinois Nursing Home Safety Concerns
Our attorneys review data on every long-term and intermediate care facility in Illinois. Families can obtain the same publically-available information by visiting numerous state and federal government databases including the IL Department of Public Health website and Medicare.gov. This data is a valuable tool to use when choosing the best location to place a loved one who needs the highest level of services and care in a safe environment.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and two out of five stars for quality measures. The McDonough County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety concerns at Countryview Care Center - Macomb that include:
- Failure to Protect Every Resident from All Abuse, Physical Punishment, and Being Separated from Others
- Failure to Protect Every Resident From Verbal Abuse by the Nursing Staff – IL State Inspector
- Failure to Immediately Notify the Resident, the Resident’s Doctor or Family Members of a Change in the Resident’s Condition Including a Decline in Their Health or Injury
- Failure to Ensure Residents Receive Proper Treatment to Prevent New Bedsores or Heal Existing Pressure Sores
- Failure to Provide and Implement an Infection Protection and Control Program after Residents Broke Out in Highly Contagious Scabies Caused by a Burrowing Mite
In a summary statement of deficiencies dated September 29, 2017, the state investigative team noted that the nursing home had failed to “administer medications and the preferred location of the resident.” The deficient practice by the nursing staff involved two of three residents “reviewed for medication administration.”
The incident in question was first documented on September 27, 2017. A Certified Nursing Assistant (CNA) said that “she had gone down to the resident’s room around 8:00 AM to see if the resident was getting up for the day.” The CNA said that the resident “was not feeling well and was not going to get up.” The CNA informed a Licensed Practical Nurse (LPN) that the resident “did not feel well and was not getting up.”
The Licensed Practical Nurse told the CNA “to go tell the resident that if the resident did not get up, then [the LPN] would not give the resident her morning medications.” The LPN said, “she would just mark that [the resident] refused her medications.” The CNA said that the LPN “tells residents all the time if they do not get up and come to the nurse’s station for their medications that [the Licensed Practical Nurse] is marking them as refusing medications.”
The following day, the resident stated that “she cannot remember any specifics" concerning the incident on September 3, 2017 “but did say that she never refuses her medications.” The surveyors reviewed the resident’s Medication Administration Record and the facility’s Abuse Prevention Program that reads in part:
“Neglect is a failure at the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress.”
The state investigative team interviewed the facility Administrator who said that if the staff [the LPN] our withholding resident’s medications because the residents will not come out of the room, that it could lead to serious harm.”
Failure to Report and Investigate Any Act or Reports of Abuse, Neglect or Mistreatment of Residents
In a summary statement of deficiencies dated September 29, 2017, the state investigators noted that the nursing home had “failed to report one of three allegations of abuse review to the Illinois Department of Public Health. This failure affects one of three residents reviewed for abuse.”
The Social Services Director stated on the morning of September 28, 2017 “that she reported the verbally abusive situation involving [a Licensed Practical Nurse (LPN)] toward a resident to the facility Administrator and the Director of Nursing on September 19, 2017.” The Social Services Director said that “she texted the Administrator and talked to the Administrator on the phone because the Administrator was gone [on that day] for training.”
The Social Services Director said that “she had written a letter addressing [the LPN] being verbally aggressive toward residents and also refusing to give residents their medications if they did not come out of their rooms.” The Social Service Director “also gave this letter to [the Director of Nursing] on September 22, 2017.”
The Director of Nursing said that they had “texted her regarding the incident between [the LPN and the resident. [The Director] had texted [the Administrator] about the LPN refusing to give medications to residents unless they came out of their rooms.” The Administrator had said “they did not report this to the Illinois Department of Health” as required by law.”
In a summary statement of deficiencies dated August 31, 2017, the state investigator documented the facility’s failure to “ensure the physician was notified timely of a weight loss for one of three residents reviewed for weight loss.” The surveyors reviewed the facility’s policy titled: Resident Weight revise in October 2013 that reads in part:
“If there is an actual weight change, the resident, POA/Power of Attorney/family/guardian, physician and dietitian are notified.”
“The facility staff is to properly notify appropriate individuals (Administrator, Director of Nursing, Physician, guardian) of changes in the resident’s medical or mental condition or status. The charge nurse will notify the resident’s attending physician or on-call physician when there has been a 5% weight gain or loss in 30 days.”
The investigators reviewed the Nursing Admission Assessment that document the resident’s weight is 200 pounds on April 4, 2017.” Subsequent assessments indicated the resident weighed 155.4 pounds less than 30 days later. However, a “Physician Notification of Weight Change Form Was not sent to the resident’s physician until May 12, 2017, documenting a 22.3% weight loss in 30 days.”
The investigators interviewed the Director of Nursing who stated that “as soon as any weight loss is discovered, it should be reported to the physician immediately.”
In a separate summary statement of deficiencies dated January 19, 2017, the survey team noted that the nursing facility had “failed to notify the prescribing physician of a delay in order treatment.” The facility “also failed to notify a resident’s representative of a change in condition and initiation of treatment” for the patient’s medical condition.
In a summary statement of deficiencies dated a 30 January 20, 2017, the state investigators documented that the facility had failed to “implement fall prevention interventions for one of four residents reviewed for falls.”
The investigators reviewed the resident’s Nursing Notes dated April for 2017 that shows that the resident “was put on 15-minute checks.” The following morning at 10:10 AM, the resident’s Situation Background Appearance Review and Notify (SBAR) documents of the resident “was found on the floor. This form documents [the resident] was assisted back into the wheelchair with a tab alarm.”
Three days later on April 8, 2017, at 6:00 PM, the resident’s updated SBAR shows that the resident “was noted on the floor due to trying to use the bathroom.” The following day on April 9, 2017, at 7:10 PM, the resident’s SBAR was updated again due to another incident.
The investigators interviewed the Director of Nursing on the morning of August 29, 2017, who said that the resident fell in the room on April 4, 2017 “trying to transfer self.” The Director stated the “intervention was the addition of the tab alarm.”
The Director also said that the resident’s “next fall was on April 7, 2017,” or afterward and the resident “was placed on 15-minute checks” saying “a new intervention was not added as the 15-minute checks were already in place since the resident’s admission on April 4, 2017.” The Director also confirmed that the resident’s “next fall was on April 9, 2017, in the dining room” saying that “the intervention was to put a mat beside [the resident’s] bed.”
The Director said that they were “not sure why the intervention was initiated since the fall occurred in the dining room.” The Director said that “the fall mat is not part of [the resident’s] Care Plan.” The investigators reviewed the facility’s policy titled: Fall Prevention that reads in part:
“All falls will be discussed, and comments will be written in the Fall Tracking Form, and any new interventions will be written on the Care Plan.”
In a summary statement of deficiencies dated January 19, 2017, a state investigator noted the nursing home's failure to “readily identify an outbreak of rashes as potential transmission of communicable disease.” The nursing home also failed to “promptly initiate treatment” which “has the potential to affect all fifty residents currently residing in the facility.”
The investigator stated that “this failure also resulted in compromised skin integrity due to scratching, a bacterial infection of the skin, extremity, pain, and hospitalization for one of three residents reviewed for skin rashes.”
The Acting Administrator stated on the afternoon of July 17, 2017, that they had “reported staff discovered [the resident] had cellulitis and sent [the resident] to the hospital to be evaluated on December 27, 2016.” The Administrator said that “the facility received a phone call from the hospital physician reporting [the patient] had scabies (a contagious intensely itchy skin condition caused by a tiny, burrowing mite). The Administrator said that there were six residents at the facility that “still have rashes but all the rashes are improved” after receiving treatment.
The investigators reviewed a Hospital Discharge Summary dated December 29, 2016, dictated by the hospital list that says that a patient was “admitted following redness and swelling with pain on her right arm. In the ER, there were concerns for cellulitis. On the medical floor, we noted severe itching with subsequent scratching leading to boroughs and scales in some ulcerations. Most intense regions appear to be the groin, under the breast as well as finger webs and torso. We washed her and used [a medication].”
The document further stated that “Today, she is not in any distress and his feeding herself, she is no longer scratching herself and denied itching. Yesterday, she had an area of weeping on her chest. This [condition] was resolved, [and we are] discharging her back to the nursing home.”
The documentation shows that the hospital list “has spoken to them about having such an infection condition and the facility and suggest that they take necessary precautions. I believe [the patient’s] skin breakdowns were secondary to her intense scratching.”
Injured or Abused While Residing at Countryview Care Center - Macomb? We can Help
If your loved one has suffered an injury or died prematurely while a resident at Countryview Care Center - Macomb, call the Illinois nursing home abuse and neglect lawyers at Nursing Home Law Center at (800) 926-7565 now. Our network of attorneys fights aggressively on behalf of McDonough County victims of mistreatment living in long-term facilities including nursing homes in Macomb. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim.
Our seasoned attorneys represent residents who were harmed by caregiver negligence or abuse. We have years of experience in successfully resolving recompense claims to ensure our clients receive the compensation they deserve. We accept every case concerning wrongful death, nursing home abuse, and personal injury through a contingency fee arrangement. This agreement will postpone payment of our legal services until after our lawyers have resolved your case through a negotiated settlement or jury trial award.
We provide each client a “No Win/No-Fee” Guarantee, meaning you owe us nothing if we cannot obtain compensation for your damages. We can start working on your case today to make sure you and your family receive monetary recovery for your damages. All information you share with our law offices will remain confidential.