Do you suspect that your loved one is the victim of physical abuse, sexual assault, neglect, or mistreatment while living in a Polk County nursing facility? Are you concerned that their injuries occurred at the hands of caregivers, nurses, employees, visitors, or other patients? If so, contact the Florida nursing home affiliate attorneys now for immediate legal intervention.
Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages. We will use the law to hold those responsible for causing the harm legally and financially accountable. Let us begin working on your case now.
This facility is a "for-profit" 120-certified bed long term care center providing care and services to residents of Winter Haven and Polk County, Florida. The Medicare and Medicaid-participating home is located at:
2701 Lake Alfred Rd
Winter Haven, Florida 33881
(863) 298-5000
Consulate Health Care of Winter Haven Nursing Facility
In addition to providing 24/7 skilled nursing care, Consulate Health Care of Winter Haven Nursing Facility offers other services. Additional focused care includes short-term and long term care.
The facility also provides comprehensive rehab services involving IV (intravenous) therapy, post-stroke care, enteral nutrition, trach care, pulmonary care, nutritional services, peritoneal dialysis, cardiac care, advanced wound care, hospice, oncology care, bariatric care, and therapeutic recreation.
Fined $30,957 for substandard care
It is the legal responsibility of Florida and the federal government investigators to hold nursing homes accountable if they have violated rules and regulations that harmed or could have harmed a resident. These penalties include monetary fines and the denial of payment for Medicare services.
Within the last thirty-six months, investigators imposed three monetary penalties against Consulate Health Care of Winter Haven Nursing Facility, citing substandard care. These penalties include a $3,065 fine on April 20, 2018, a $18,655 fine on September 22, 2017, and a $9,237 fine on January 27, 2017, for a total of $30,957.
This nursing home received nineteen complaints and self-reported one serious issue over the last thirty-six months that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive Florida Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
Information on every intermediate and long-term care home in the state can be reviewed on government-owned and operated database websites, including the Florida Department of Public Health and Medicare.gov.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues, and two out of five stars for quality measures.
The state investigators determined that the nursing home “failed to conduct a complete and thorough investigation of an allegation of abuse.” A review of a Physician Progress Note indicated that the resident had spoke in detail with her sister about her care.
The resident indicated that “she called the state regarding complaints of someone hitting her in the eye with eye drops.” The investigators reviewed the facility’s Accident and Incident Log that revealed on May 25, 2018, an incident of abuse had been recorded.
The document indicates the resident was in her room “with an injury involving ‘surface layers of skin.’” The Director of Nursing stated that when they had come into the facility “there was a pretty large scene with mass confusion.” The resident’s sister “came to see [the Director] and reported that [the resident] had a black eye, but after a while, she calmed down.”
The Director “confirmed that she did not document any of the conversations with [the resident’s] sister. The facility’s investigation of the incident was reviewed by [the Director of Nursing] [who] confirmed that there was no documentation that [the nurse] present at the time of the incident was interviewed during the investigation.”
The employee interview revealed that the resident’s sister “told [the employee] [the resident] had a black eye and [the staff member] involved in the incident ‘had long black hair.’” The director confirmed “that there was no attempt to identify any staff member present at the time who had ‘long black hair.’”
The facility Administrator stated that they had conducted an investigation that was consistent with “the facility’s policy and procedure and that she had reviewed the contents of the investigation and ‘did not notice anything missing.’” The Administrator stated that they had interviewed the nurse present at the time of the incident but “confirmed the documentation of the interview could not be located.”
Do you believe that your loved one is the victim of mistreatment, abuse, or neglect while living at Consulate Health Care of Winter Haven Nursing Facility? Contact the Florida nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Polk County victims of abuse and neglect in all areas, including Winter Haven.
We do not charge for case evaluations and consultations. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means we will postpone all of your payments for legal services until after we have secured a financial recovery on your behalf.
Sources:
Attorney Blair N. Mendes, Esq.
Licensed in Florida
Chicago Nursing Home Injury Attorney Nursing Home Law Center LLC Home