Deciding to entrust the medical team at a nursing home to provide a loved one the highest level of care can never be easy. In some situations, nurses and Nurse’s Aides will assure the family that they follow established standards of care when, in fact, that does not happen. Without warning, their loved one can be victimized through mistreatment, neglect, or abuse due to mismanagement, insufficient staffing, or poor hiring practices.
If your loved one was injured while living in an Escambia County nursing facility, contact the Florida Nursing Home Law Center Attorneys now for immediate legal help. Let our team of abuse prevention lawyers handle your case to ensure your family receives financial compensation to recover your damages. We can begin working on your case now.
This Medicare and Medicaid-participating nursing center is a "for-profit" home providing services to residents of Pensacola and Escambia County, Florida. The 120-certified bed long-term care home is located at:
235 West Airport Blvd
Pensacola, Florida 32505
(850) 857-5200
Consulate Health Care of Pensacola Nursing Center
In addition to providing 24/7 skilled nursing care, Consulate Health Care of Pensacola Nursing Center offers other services. Additional focused care includes short-term and long term care.
The facility also provides comprehensive rehab services, wound care, assisted and independent living options, medically-complex care, respiratory care, bariatric care, pulmonary care, IV (intervenous) care, post-stroke care, enteral nutrition, pain management, hospice, oncology care, dementia and memory care, and physical, occupational, and speech therapies.
Fined $78,205 for substandard care
The investigators for the federal and state nursing home regulatory agencies have the legal authority to impose monetary fines or deny payment for Medicare services if the nursing facility is cited for serious violations of rules and regulations.
Within the last thirty-six months, investigators imposed four monetary penalties against Consulate Health Care of Pensacola Nursing Center, citing substandard care. These penalties include a $13,627 fine on October 05, 2018, a $40,112 fine on July 21, 2017, a $23,125 fine on August 24, 2016, and a $1,341 fine on August 24, 2016, for a total of $78,205. During this time, Medicare denied payment on July 21, 2017, due to a lack of quality care.
The nursing home received twelve complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the State of Florida Adult Protective Services Website.
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The state of Florida and the federal government regularly updates its long-term care home database system with complete details of all deficiencies, citations, and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and two out of five stars for quality measures.
The state investigators determined that the nursing home “failed to ensure that residents were free from neglect.” The state investigators interviewed the resident who stated that “she felt like the way the facility treated her [regarding] incontinent care and personal hygiene was abusive.”
The resident explained that “she did not have any problems on the day shift; however, she stated that the 3:00 PM to 11:00 PM shift was hit and miss with coming into change her adult brief. The resident referred to documentation she had on her mobile phone and stated she would send this information to the surveyor via email once the interview was completed.”
The resident documented in a detailed record over a mobile phone that a Certified Nursing Assistant (CNA) “made me wait from 6:40 PM to 8:40 PM to clean me up after I had a bowel movement.” The resident stated that “I was changed only twice from 11:00 PM to 9:30 AM, which resulted in the incontinent pads under my bottom becoming soaked.” The resident said, “I was changed at 10:30 PM by my CNA, but was not changed again until 3:00 AM.”
The resident said that “by that time, my sheets, pad, and linens were all wet. When I brought this up to my CNA, she argued with me, and she said she had no responsibility to change me if my light was not on and said it was my fault because my light was not on.”
Was your loved one mistreated while residing at Consulate Health Care of Pensacola Nursing Center? Contact the Florida nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Escambia County victims of abuse and neglect in all areas, including Pensacola.
It is always free to discuss your case with our legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure a financial recovery on your behalf. All information you share with our law offices will remain confidential.
Attorney Blair N. Mendes, Esq.
Licensed in Florida
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