Information & Ratings on Consulate Health Care of Norfolk, Norfolk, Virginia

Attorneys for Neglected & Abused at Consulate Health Care of Norfolk

Consulate Health Care of NorfolkMany families have limited options of what to do when they can no longer provide care to a loved one in need of extensive medical treatments or hygiene assistance. Some families choose to relocate their loved one into a nursing home, believing that they will receive the best care in a safe, compassionate environment. Unfortunately, mistreatment still occurs at many facilities throughout Virginia.

If your loved one was abused or neglected while residing in a Norfolk City County nursing facility, contact the Virginia Nursing Home Law Center Attorneys now for immediate legal help. Let our team of abuse prevention lawyers work on your behalf to ensure that those responsible for causing the harm are held legally and financially accountable. We will use the law to ensure your family receives monetary compensation for your damages.

Consulate Health Care of Norfolk

This center is a 222-certified bed Medicare and Medicaid-participating facility providing services to residents of Norfolk and Norfolk City County, Virginia. The "for-profit" long-term care home is located at:

3900 Llewellyn Ave
Norfolk, Virginia 23504
(757) 625-5363
Consulate Health Care of Norfolk

In addition to providing 24/7 skilled nursing care, Consulate Health Care of Norfolk offers other services. Additional focused care includes short-term and long term care.

The facility also provides comprehensive rehab services, wound care, assisted and independent living options, medically-complex care, respiratory care, bariatric care, pulmonary care, IV (intervenous) care, post-stroke care, enteral nutrition, pain management, hospice, oncology care, dementia and memory care, and physical, occupational, and speech therapies.

Financial Penalties and Violations

The investigators for the federal and state nursing home regulatory agencies have the legal authority to impose monetary fines or deny payment for Medicare services if the nursing facility is cited for serious violations of rules and regulations.

The nursing home received eighteen complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the State of Virginia Adult Protective Services (APS) Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

Norfolk Virginia Nursing Home Safety Concerns

One Star Rating

To ensure families are fully informed of the level of care every nursing home provides, the state of Virginia and routinely update their long-term care home database systems with info on violations, citations, and deficiencies.

According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, two out of five stars for staffing issues and four out of five stars for quality measures.

  • Failure to Provide Appropriate Pressure Ulcer Care Prevent New Ulcers from Developing – citation #F686 date February 19, 2019
  • The state investigators determined that the nursing home “failed to provide the necessary care and services to prevent and treat a pressure ulcer and promote healing for [one resident].” Specifically, “the facility staff failed to identify a left heel pressure ulcer [before] it being found at an advanced stage.”

    The pressure ulcer “was found to be unstageable with 100% eschar (hard black dead tissue). And, the facility failed to implement pressure-relieving devices as ordered by the Physician.”

    The resident’s MDS (Minimum Data Set) Assessment indicated that the resident “has a Stage I or greater pressure ulcer.” The document shows that the resident was at risk for developing pressure ulcers. Treatment indicated using a reducing device for the chair and bed, “nutrition or hydration interventions to manage skin problems, pressure ulcer care, and applications appointments/medications other than the feet.”

    Within weeks, the resident’s Confidence of Care Plan showed the left heel became unstageable and was now a Stage II. The goal was to minimize the risk of infection and administer medications and monitor for effectiveness while floating heels as indicated while in bed.”

    However, during an initial tour of the facility on February 12, 2019, just after noon, the resident was “observed in bed lying in a supine position with her heels positioned directly on the bed. The resident stated she has a sore on her left heel.”

    The resident’s “pillow was observed sitting on top of her clothes basket, and her Prevalon boot was observed sitting on the seat of her wheelchair.” Approximately three hours later, “the resident’s heels remained directly on the bed. The pillow was still on top of the resident clothes basket, and the Prevalon boot remained on the seat of the resident’s wheelchair.”

Was Your Loved One Injured at Consulate Health Care of Norfolk? Our Lawyers Can Help

Do you believe that your loved one was the victim of harm, mistreatment, abuse, or neglect while living at Consulate Health Care of Norfolk? Contact the Virginia nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Norfolk City County victims of abuse and neglect in all areas, including Norfolk.

We provide every potential client a free initial case consultation and offer a 100% “No Win/No-Fee” Guarantee. This promise means you will not pay us anything until after we have secured a monetary recovery on your behalf. All information you share with our law offices concerning your financial compensation case will remain confidential.


Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric