Information & Ratings on Conner-Williams Nursing Home, Ridley Park, Pennsylvania

Attorneys for Mistreated & Abused Residents at Conner-Williams Nursing Home

Abuse and neglect in nursing facilities remain a national disgrace, where many victims suffer unnecessarily or die unexpectedly at the hands of their caregivers or other residents. Statistics show that approximately ten percent of the American population 60 years and older have experienced some type of elder abuse. The Pennsylvania Nursing Home Law Center Attorneys have represented many victims of nursing home abuse in Delaware County, to ensure their families are adequately compensated for their damages. We can help your family too.

Conner-Williams Nursing Home

This Long-Term Care Facility is a Medicaid/Medicare-approved 42-certified bed “for profit” Home providing services and cares to residents of Ridley Park and Delaware County, Pennsylvania. The Center is located at:

105 Morton Avenue
Ridley Park, Pennsylvania, 19078
(610) 521-1331
Financial Penalties and Violations One Star Rating

The investigators for the state of Pennsylvania and federal nursing home regulatory agencies have the legal responsibility of penalizing any facility that has violated rules and regulations that harmed or could have harmed a resident. These penalties often include monetary fines and denying payment of Medicare services. Within the last three years, state investigators have not fined Conner-Williams Nursing Home but did deny one payment for medical services because of substandard care. The nursing home has also received twelve formally filed complaints within the last 36 months. Additional documentation about penalties and fines can be found on the Pennsylvania Department of Public Health posted surveys website concerning this nursing facility.

“Failed to report two cases of lice ” - PA State Inspector
Ridley Park Pennsylvania Nursing Home Residents Safety Concerns

The state of Pennsylvania and federal government regularly updates their long-term care home database system with complete details of all opened investigations, incident inquiries, dangerous hazards, health violations, filed complaints, and safety concerns. The search results can be found on numerous online sites including and the PA Department of Public Health website.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, one out of five stars for staffing issues and two out of five stars for quality measures. The Delaware County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety concerns at Conner-Williams Nursing Home that include:

  • Failure to Immediately Notify the Resident, the Resident’s Doctor or Responsible Party of a Change in the Resident’s Condition including a Decline in Health or Injury
  • In a summary statement of deficiencies dated September 26, 2017, a state investigator documented that the nursing home failed to “ensure the resident’s representative was notified timely about the commencement of a new form of treatment for [the resident].” The state investigator reviewed the resident’s clinical records and Nursing Notes that revealed that there was “a new order for the resident to receive” antidepressant medication to control their anxiety and increase their appetite. The resident was to receive the pill “every evening at bedtime to increase the resident’s appetite.”

    A subsequent nurse’s notes revealed that the resident’s daughter “called the facility to inquire on how the resident’s night was and that the resident’s daughter was very upset [that the resident was on the medication] and she was not told. Further review of the clinical record revealed no documentation of the resident’s responsible party (daughter) being notified of the initiation of [the antidepressant medication].” The investigator documented that the facility had “failed to ensure facility staff notified the resident’s representative about initiation of a new medication in a timely manner.”

  • Failure to Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Others
  • In a summary statement of deficiencies dated November 1, 2017, a state surveyor made a notation of the facility’s failure to “investigate two incidents regarding falls for one resident [that resulted in] injuries and the transfer to the hospital for treatment.” The investigator also documented “an injury of unknown origin for [a different resident].”

    In one incident, the resident’s clinical records revealed the resident was suffering from “a disease of the brain resulting in loss of reality, contact and functioning ability.” The clinical record revealed that the resident “was observed to have bruising and swelling of the right thumb.” The resident “alleged that the digit was twisted and pulled by a staff member. Additional review of the clinical record and other facility documents did not reveal any evidence to confirm that a comprehensive and thorough investigation was conducted into the event [to] rule out abuse or neglect.”

    The state investigator interviewed the facility Director of Nurses and requested “a copy of the investigative report for the incident involving the injury to [the resident]. The Director of Nurses was unable to determine if an investigation had been completed or produce a copy of the investigative report.”

    In a separate incident with another resident, their clinical record revealed that they were diagnosed with dementia, anxiety and other medical conditions including the degeneration of joint cartilage an underlying bone.” The clinical record revealed that a Licensed Practical Nurse (LPN) documented in the nursing progress notes that “the resident’s alarm was sounding from the room at 5:00 PM and the [LPN] found the resident lying laterally between both dressers, with their back toward the door and right hand underneath [the resident’s] body.”

    The investigator further reviewed the Progress Notes that show that the “physician was notified and ordered an x-ray of the resident’s right forearm, wrist and hand to be completed in the facility.” The Notes also indicated that “x-rays were completed on site by a contracting company” that revealed the resident “sustained a distal radius (wrist fracture)” and injury to the forearm. However, during an interview with the Director of Nurses, it was “confirmed that there was no documentation that a complete and thorough investigation was completed for [that resident’s fall that resulted in] fractures of the right distal radius and right ulnar.”

    The Director also “confirmed that there was no investigation completed to determine the cause of the delay in the facility receiving the results of the x-rays by the contracting company.”

    In a separate summary statement of deficiencies dated September 26, 2017, the state investigator documented the facility’s failure to “thoroughly investigate injuries of unknown origin for potential violations of resident abuse and neglect.” The investigator reviewed the facility policy titled: Accidents and Incidents and Abuse Prevention that read in part:

    “In the event, the Charge Nurse is unable to determine the source of a resident’s injury; every attempt will be made to determine the source of the injury and rule out neglect or abuse.”
    An investigation into questionable or a specific allegation of abuse or neglect would be conducted and documented.”

    The incident involved a severely cognitively impaired resident whose Nurse’s Notes revealed “a bruise” on the resident’s “right lateral (side) aspect of the chest area.” The Incident/Accident Report “revealed a large bruise was noted on [the resident’s] right upper chest, and [the resident] did not know how it occurred, and there was no witness involved. Further review of the facility documentation revealed no evidence that the facility conducted an investigation into the injury of an unknown source to determine how the abrupt bruise to [the resident] might have occurred.”

    During an interview with the Nursing Home Administrator and Director of Nurses, it was “confirmed that there was no documentation that a complete and thorough investigation was conducted to rule out abuse or neglect related to the bruising found on [the resident]. The facility failed to conduct a complete and thorough investigation to rule out resident abuse and neglect for an injury of unknown source.”

  • Failure to Develop, Implement and Enforce Policies and Prevent Mistreatment, Neglect or Abuse of Residents
  • In a summary statement of deficiencies dated November 1, 2017, a notation was made by a state investigator concerning the facility's failure to "implement policies and procedures for screening employees [to] prevent abuse, neglect, and mistreatment.” The investigator reviewed the Protective Services of Older Adults Act that reads in part:

    “Applicants for employment in long-term care facilities, who have not resided in the Commonwealth of Pennsylvania for two years immediately preceding the date of the application [must] submit to a criminal background check by the Federal Bureau of Investigation.”
    The act “permits provisional appointment for 90 days if the employee has submitted the proper application for the criminal background check and has provided the facility with proof of the application.”

    The state investigator interviewed an employee at the facility who had previously “resided in Texas and had resided in the Commonwealth of Pennsylvania for less than the required two years [before] employment to the facility.” During an interview with the facility nursing home Administrators, it was confirmed: “that a background check was not submitted to the Federal Bureau of Investigation, as required by the Protective Services for Older Adults Acts of the Commonwealth of Pennsylvania.” The investigator stated that the facility “failed to operationalize and implement policies and procedures for screening employees [to] prevent abuse, neglect or mistreatment.”

  • Failure to Report Misappropriation of a Resident’s Property
  • In a summary statement of deficiencies dated January 17, 2018, a notation was made by the state surveyor regarding the nursing home's failure to “report misappropriation of a resident’s property.” The state investigator interviewed the resident “during the initial tour the facility” who stated that “her purse with $135 and a personal identification card was taken from her room a few weeks [before. The resident said] that she reported this incident to the staff, completed a grievance form and submitted this form to the administration.” However, the resident “had not yet received any follow-up from the staff.”

    A resident stated that “her purse with $135 and personal ID card was taken from her room - PA State Inspector

    The state investigator reviewed the file grievance form and the resident’s clinical record to identify when the incident occurred, and that the “facility planned to resolve the issues included notifying the resident’s responsible party to have the personal identification card replaced, to reimburse the resident’s $135 and to replace the purse.”

    However, no action had been taken before the interview with the facility Administrator. The Administrator said that “the facility was working to reimburse [the resident].” During the “same interview, it was confirmed that an investigation had not been completed, statements were not obtained from staff nor the resident’s responsible party, and that this incident was not reported to the Department of Health as required under the category of Misappropriation of Resident Property.”

  • Failure Two Report to Cases of Lice to the Department of Health
  • In a summary statement of deficiencies dated January 17, 2018, a state surveyor documented the nursing home’s failure to “report two cases of lice to the Pennsylvania Department of Public Health: as required by law. The state investigator reviewed a resident’s clinical record with documentation noted by the Charge Nurse that the resident had “head lice. In order was obtained from the physician for the medicated shampoo, the treatment was provided as ordered for one dose with further instructions to repeat the treatment and seven days.”

    The resident’s Nursing Notes and clinical record revealed that the nurse had noticed that the resident “was scratching at the back of her head and around her ears.” The nurse “inspected the resident’s hair and discovered lice. The state survey team interviewed the facility Director of Nurses who “confirmed that these incidents were not reported to the Department of Health as required under the category of Reportable Diseases. The facility failed to notify the Department of Health of the three reportable occurrences as required.”

Do You Have More Questions about Conner-Williams Nursing Home?

If you suspect caregivers victimized your loved one while a resident at Conner-Williams Nursing Home, call Pennsylvania nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 today. Our law firm fights aggressively on behalf of Delaware County victims of mistreatment who were living in long-term facilities including nursing homes in Ridley Park. Our knowledgeable attorneys have years of experience in handling cases that involve nursing home abuse occurring in private and public nursing facilities. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim. Let us fight aggressively on your behalf to ensure your rights are protected.

Our law firm accepts all nursing home abuse lawsuits, personal injury claims, medical malpractice cases, and wrongful death suits through a contingency fee arrangement. This agreement postpones the need to pay for legal services until after we have resolved your case through a negotiated out of court settlement or jury trial award. We provide all clients a “No Win/No-Fee” Guarantee, meaning you owe us nothing for our services if we are unable to obtain compensation on your behalf. Let our law firm start working on your case today to ensure your family receives the financial compensation they deserve for your harm. All information you share with our law offices will remain confidential.


Client Reviews
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric