Colorado Springs, CO Nursing Home Ratings

Overall Rating of 25 Nursing Homes
    Rating: 5 out of 5 (9) Much above average
    Rating: 4 out of 5 (8) Above average
    Rating: 3 out of 5 (0) Average
    Rating: 2 out of 5 (6) Below average
    Rating: 1 out of 5 (2) Much below average
August 2018

Colorado Springs Colorado Nursing Home Abuse LawyersOur Colorado Springs, Colorado Nursing Home Abuse Attorneys are seeing a significant increase in the number of criminal and civil cases involving neglect, abuse or mistreatment in nursing facilities throughout Central Colorado. In all likelihood, there are many cases of neglect and abuse that go unreported or undocumented because the victim lives in fear or family members are unaware of what is happening.

Medicare releases information every month on all nursing homes in Colorado Springs based on the data gathered through inspections, surveys and investigations. The federal agency states that eight (32%) of the twenty-five Colorado Springs nursing homes were identified as having serious violations and deficiencies that resulted in providing substandard care, which led to resident injuries. Was your loved one was injured, mistreated, abused, or died unexpectedly from neglect while residing in a nursing home in Colorado Springs. If so, we invite you to contact Colorado Springs nursing home abuse attorneys at Nursing Home Law Center (800-926-7565) today to schedule a free case review to discuss a financial compensation claim.

Out of the more than 431,000 residents living within the Colorado Springs city limits, nearly 50,000 of them are senior citizens. This number has risen significantly over the last few decades when many families and elders moved into the area to enjoy local amenities and beautiful surroundings year-round.

Unfortunately, the increasing population of elder residents in the community has place a significant burden on nursing homes who are facing challenges in meeting the overcrowded conditions. The insufficient number of beds and the lack of registered nurses, licensed practical nurses and certified nursing aides in the Colorado Springs community has caused many nursing facilities become short-staffed and unable to meet the health and hygiene requirements of their residents. As a result, there has been a significant rise in the incident rates of abuse, neglect and mistreatment occurring in many nursing facilities in the area.

Colorado Springs Nursing Home Resident Safety Concerns

The Colorado Springs nursing home neglect attorneys at Nursing Home Law Center LLC serve as legal advocates to nursing home residents. Our Colorado elder abuse attorneys provide various legal options to protect victims’ rights. Our law firm continuously monitors publicly available records involving nursing homes with open investigations, filed complaints and safety concerns. We review this information on the national Medicare.gov website portal and post our primary concerns below.

Comparing Colorado Springs Area Nursing Facilities

Our Colorado Springs Colorado nursing home attorneys have outlined the information on the facilities listed below that currently maintain average to below average ratings. Our lawyers focus their primary concerns on the accident hazards, safety conditions, substandard care, resident to resident abuse and other alarming incidences causing residents serious harm.

Information on Colorado Nursing Home Abuse & Negligence Lawsuits

Our attorneys have compiled data from settlements and jury verdicts across Colorado to give you an idea as to how cases are valued. Learn more about the cases below:

Aspen Living Center
1795 Monterey Rd.
Colorado Springs, CO 80910
(719) 471-7850

A “For-Profit” 112-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Report All Acts or Allegations of Abuse to Ensure the Protection and Safety of Residents at the Facility

In a summary statement of deficiencies dated 10/23/2015, a state surveyor made a notation during an annual licensure and certification survey concerning the facility’s failure to “provide evidence of all alleged violations involving mistreatment, abuse, neglect and exploitation  were thoroughly investigated for [5 residents at the facility].” The deficient practice was noted after an observation and record review by state surveyor who noted the facility’s failure “to ensure all alleged violations were timely reported, thoroughly investigated and steps were taken to protect residents from further abuse.”

A review of the facility’s records indicated violations of potential MANE (mistreatment, abuse, neglect and exploitation) continued as revealed in the documentation of the facility’s Progress Notes. “Residents express they were fearful for their safety when [2 residents] ‘acted out’, feared being hit by objects thrown by [one of the resident’s] and feared [those two residents] would go after them.” The facility also failed “to understand and address the behaviors” of two residents in the facility and failed to “protect residents from resident to resident abuse.”

The state surveyor conducted an 10/06/2015 5:50 PM interview with a resident who “was asked about concerns or problems with a roommate and other residents. The interviewed resident stated, “residents are fearful of him. He can respond in a logical way but other times he just goes off. He tends to target women. I have seen his handprint on staff.” The resident then stated “a few months back he wanted to go out so I slipped past him and went out the door. I could not get back in because he was swinging a mailbox. It was a frightening moment. I do not have any lock on my door. I do not feel safe.”

A review of the facility’s progress notes dated 10/19/2015 labeled “at risk review” (ARR) because resident had increased behaviors. There was no follow-up information, no plans to ensure residents’ safety from [the dangerous resident’s] behaviors was made available in the resident’s chart after the ARR.”

Our Colorado Springs nursing home abuse attorneys recognize any failure by the medical staff and administration to protect residents against resident to resident abuse seriously violates state and federal regulations. In addition, the deficient practice fails to follow established protocols and procedures adopted by Aspen Living Center.

Cedarwood Health Care Center
924 W. Kiowa
Colorado Springs, CO 80905
(719) 636-5221

A “For-Profit” 83-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Properly Train and Educate the Nursing Staff to Provide Proper Care to a Resident Requiring Special Services Which Resulted in an Emergency Situation Requiring Hospitalization

In a summary statement of deficiencies dated 09/15/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility’s failure to “ensure [a resident] receives proper respiratory treatment and care.” The deficient practice was noted after an observation and reviewed record of the facility’s failure to ensure that a resident had her airway maintained.”

The resident shows a recent history “of aspiration pneumonia requiring hospitalization.” In an interview with for license staff caring for the resident “revealed they had not received education on [the resident’s requirements for] care, suctioning and assessment including how to respond to emergency situation of spontaneous decannulation.”

Additionally, notation of this facility’s failure shows the deficient practice of not ensuring staff on duty were properly qualified and educated to provide the level of care needed for the resident “including the emergent situation created by spontaneous decannulation, created a situation of Immediate Jeopardy for serious harm.

Our Colorado Springs nursing home neglect attorneys recognize that any failure to provide proper care to meet the special service needs of a resident directly violates state and federal regulations. The deficient practice of not providing adequate training and education of nursing staff to provide proper care does not follow the established protocols and procedures adopted by Cedarwood Health Care Center and might be considered negligence.

Cheyenne Mountain Center
835 Tenderfoot Hill Rd.
Colorado Springs, CO 80906
(719) 576-8380

A “For-Profit” 159-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Provide Adequate Staffing to Meet the Needs of Every Resident

In a summary statement of deficiencies dated 09/21/2015, a complaint investigation against the facility was opened for its failure to “have sufficient nursing staff to provide nursing and related services in order for each resident to attain or maintain the highest practical physical, mental or psychosocial well-being.” The complaint investigation was initiated after the facility was noted as having a failure “to ensure sufficient, qualified staff was on duty to meet resident’s needs for care and services. This failure had the potential to affect many residents in the facility.”

A review of the records dated 10/15/2015 indicated that the resident “said there was a problem with staff members not wanting to do their jobs. The resident stated she was aware the aides felt they needed more help. She said she has had to sit in her room with the call light on for a long time, which he felt was occasionally done on purpose because she could hear the staff in the hallways talking.”

In a separate interview with another resident occurring on 09/16/2015, indicated that “she had been at the facility for a few weeks and felt the staff worked very hard, including the aides. The resident said it seemed the aides need more help on all shifts.”

Another resident indicated on the same day that “he liked the staff at the facility and thought they tried to do good work. The resident said, however, he felt a little neglected because they do not have enough CNAs to take care of all of his needs.”

The state surveyor conducted an interview on 10/21/2015 with another resident who stated “very few showers get done in the evening shift because they do not have enough staff. The resident said she does not get showers on Saturdays because they were always short staffed. The resident confirmed the only time the staffing was good at the facility was when the facility was having their annual survey.”

Our Colorado Springs elder abuse attorneys recognize that any failure to provide adequate staffing to ensure all the health and hygiene needs of every resident are met might be considered negligence, mistreatment or abuse. Additionally, the deficient practice of short staffing directly violates federal and state regulations and does not follow the established procedures and protocols adopted by Cheyenne Mountain Center.

Union Printers Home
101 South Union Blvd.
Colorado Springs, CO 80910
(719) 634-3711

A “Not for Profit” 100-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Report and Investigate All Acts of Abuse in a Timely Manner According to Established Protocols Required by Nursing Home Regulators

In a summary statement of deficiencies dated 04/01/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility’s failure to “ensure the violations involving mistreatment, neglect, abuse or misappropriation reported immediately to the administrator the facility; that alleged violations were identified and investigated thoroughly; and that residents were protected from further potential abuse while investigations were in progress.” This failure at the facility involved three residents reviewed for allegations of abuse.

The deficient practice was noted after an observation noted the facility’s failure “to identify [a resident’s] allegation that a License Practical Nurse forced eye drops on me, which was made known to two staff, was potential abuse. The facility did not protect residents from further potential abuse by removing [that LPN] from resident care during an investigation of abuse. [LPN] remain on duty for the remainder of the shift after the allegation was made known to the facility and worked additional shifts without counseling or oversight. During that time additional allegations about [the LPN’s] conduct were made resulting in the LPN’s termination.”

The state surveyor conducting the investigation noted that “the Administrator was unaware of the abuse allegation regarding [the resident and the LPN] until it was brought out during the survey process [and] the facility did not utilize an effective system of tracking allegations of potential abuse to ensure all allegations were timely and thoroughly investigated.” Instead, “potential abuse allegations were placed in a basket by staff without any form of tracking method to ensure potential allegations were identified and investigated.”

Our Colorado Springs nursing home abuse lawyers recognize that the failure of the facility to protect the residents from abuse contributed to a dangerous environment and situation where potential abuse and mistreatment went on identified, resulting in a situation of Immediate Jeopardy causing fear of the staff by the residents. Our lawyers know that the deficient practice at the facility might be considered gross negligence and abuse.

Brookdale Bear Creek
1685 S. 21st St.
Colorado Springs, CO 80904
(719) 329-1774

A “For-Profit” 45-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Residents an Environment Free of Accident Hazards

In a summary statement of deficiencies dated 02/26/2015, a state surveyor made a notation during an annual licensure and certification survey concerning the facility’s failure to “ensure that the resident environment remain as free of accident hazards as is possible.” This failure at the facility directly involved to residents who require “adequate supervision and assistant devices to prevent accidents.”

The state surveyor noted the facility’s failure to complete a comprehensive post fall assessment and reassessment for a resident at risk for falls requiring interventions after falling. The surveyor also noted the facility’s failure to “thoroughly review the factors contributing to a fall in order to reduce the likelihood of another incident for [that resident].”

An interview conducted by the state surveyor with the facility’s Director of Nursing on February 26 at 2:11 PM indicated that “when a resident had a fall or accident a new care plan and intervention should have been initiated immediately.”

Our Colorado Springs nursing home attorneys recognize that the facility failed to follow their fall prevention policy that clearly directs “staff to take reasonable and appropriate measures to assess falls and fall risk factors and to coordinate management of acute and recurrent falls. The evaluation of falls included the following pertinent actions: completed incident report at the time of the fall; follow with a comprehensive nurse’s notes to include notification of [the resident’s] physician and family; therapy referral form in the event of a repeat fall; and update [the resident’s] care plan.” This deficient practice of not following protocols procedures and policies might be considered mistreatment or negligence of the resident because it violates state and federal laws regulating nursing facilities.

Life Care Center of Colorado Springs
2490 International Cir.
Colorado Springs, CO 80910
(719) 630-8888

A “For-Profit” 121-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Maintain Adequate Records and Provide Sufficient Monitoring for a Resident Receiving Psychoactive Medications

In a summary statement of deficiencies dated 09/29/2015, a notation was made by a state surveyor during an annual licensure and certification survey involving the facility’s failure to “ensure each resident received the necessary care and services to attain or maintain the highest practical physical, mental and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for [a resident at the facility] reviewed for unnecessary medication.” The deficient practice was noted after observations and reviews of records at the facility where the surveyor noted the facility’s failure “to sufficiently monitor a resident for complications related to the use of a fistula.” The surveyor also noted the facility’s failure “to provide sufficient care and services for [a resident] with dementia who also received psychoactive medications.

An interview with the facility’s Director of Nursing it was stated that “the resident can get bossy with other residents and had delusions about things that were not there [and] stated dinner in the dining room was a trigger for the resident behavior and that she would become bossy to her table mate.” The Director of Nursing reviewed the resident’s chart and behavior tracking and stated “the resident did not seem to have an increase in behaviors based on documentation [and] that behaviors were also tracked the nursing notes [and] stated that the resident did not have a physician referral and medical workup prior to starting the [psychoactive medications].”

The Director of Nursing “was unable to demonstrate where the facility had tracked resident’s behaviors, triggers for behaviors in response to redirection as a systematic method to determine if behaviors can be managed without anti-psychotic medication.”

Our Colorado Springs elder abuse lawyers understand that any failure to provide necessary care and follow established protocols might be an indicator of abuse or mistreatment at the facility. The deficient practices directly violate both state and federal regulations.

Spring Village Care Center
1110 W. Van Buren St.
Colorado Springs, CO 80907
(719) 475-8686

A “For-Profit” 91-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Investigate Any Act or Alleged Incident of Abuse in a Timely Manner and Follow Established Protocols to Protect the Resident from Further Abuse

In a summary statement of deficiencies dated 05/19/2015, a notation was made by a state surveyor during an annual licensure and certification survey involving the facility’s failure to “thoroughly investigate, protect and report alleged violations of all mistreatment, neglect and or abuse.” This failure at the facility directly affected two residents. The deficient practice was noted after surveyor noted the facility’s failure to report an allegation of abuse in a timely manner for two residents. In one incident, involved a resident making claims that “the night Certified Nursing Aide did not treat him well. The resident said about three or four days ago, the CNA yelled at him and told him you can get on and off the toilet by yourself. The resident said the CNA had told him the statement about 15 times and he reported the incident to [a] License Practical Nurse, but the LPN would not step in and take necessary action.” The state investigator interviewed the License Practical Nurse on 05/13/2015 at 3:14 PM where the LPN “stated [the resident] informed her about the incident; however, she did not report the incident to the administrator and did not take any action to prevent further occurences.” An interview conducted with the facilities Nursing Home Administrator and the Director of Nursing revealed that “the NHA stated she was not aware of the occurrence and said the [LPN] should have told her about the occurrence immediately.” The NHA indicated that the CNA “would be suspended pending the investigation and the nurse (LPN) would be in-serviced on abuse training.” The Nursing Home Administrator also confirmed that “the incident was not reported timely and therefore an investigation was not completed timely.”

Our Colorado Springs nursing home abuse attorneys recognize and any failure to properly investigate any allegation of abuse in a timely manner might be considered mistreatment or additional abuse to the resident. The deficient practices of not following established protocols directly violate established laws enforced by nursing home regulators at both the federal and state level.

Terrace Gardens Health Care Center
2438 Fountain Blvd.
Colorado Springs, CO 80910
(719) 473-8000

A “For-Profit” 108-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Properly Report and Investigate Any Act of Abuse Thoroughly to Ensure the Safety and Well-Being of All Residents in the Facility

In a summary statement of deficiencies dated 02/26/2015, a notation was made by a state surveyor during an annual licensure and certification survey involving the facility’s failure to “have supporting evidence that all alleged violations involving mistreatment, neglect and or abuse, involving [a resident at the facility] were thoroughly investigated.” The deficient practice was noted after the state surveyor reviewed the facilities communication form and progress notes dated 02/17/2015. The documentation revealed “that the resident was physically assaulted by a male resident [at the facility]. The form further documented he was punched in the face three times and it was witnessed by [a] Registered Nurse. [The resident] was hit by [the assaulting resident] because [the resident] would not move out of the way. The Nursing Home Administrator (NHA) was notified.”

Even though the Registered Nurse who witnessed the incident was interviewed and the resident was assessed, and the Director of Nursing, Nursing Home Administrator and the Social Service Director were notified and police called, no investigation was conducted with other residents or staff who might have witnessed the incident.

In a follow-up interview with the facility’s Nursing Home Administrator occurring in 02/26/2015 indicated that “when an allegation of abuse was investigated the process including talking to witnesses and also talking to other residents to determine if it could affect other residents. After reviewing the abuse investigation, [the Nursing Home Administrator] stated that the investigation was not a complete investigation as it did not include interviews with witnesses or other residents.”

Our Colorado Springs elder abuse lawyers recognize that any failure to properly investigate any act of abuse directly violates federal and state regulations and might be considered negligence.

Centura Health – Medallion Health Center
1719 East Bijou St.
Colorado Springs, CO 80909
(719) 381-1000

A “For-Profit” 60-certified bed Medicaid/Medicare-participating facility

Overall Rating – 3 out of 5 possible stars

3 stars rating

Primary Concerns –

Failure to Provide an Environment Free of Physical Restraints Not Ordered by the Resident’s Physician

In a summary statement of deficiencies dated 04/01/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility’s failure to “ensure residents were free from any physical restraints imposed for purposes of discipline or staff convenience and not required to treat the resident’s medical conditions.” This failure directly affected one resident due to the facility’s failure “to provide restraint free interventions for [the resident] to prevent potentially harmful behaviors.”

The deficient practice was noted after the state surveyor’s review of records and observations. In one interview a CNA reported that “she had worked in her position for the past six months [and] reported that a one on one sitter had been used for this resident [and] that recently the facility was short of staff and she had to take care of the whole hall plus one on one supervision with the resident. She reported that she would often times take them into other residents’ rooms while she would care for other residents so that she could continue to watch him. She reported that there were several room she was not able to take them into so she would have to find someone else to watch them [and] that someone was supposed to be in his room when he was in there but they were unable to always be in there due to a shortage of staff.”

The CNA further indicated that “the lap buddy was to be used all the time when he was up in the [wheelchair] she reported that the lap buddy did not fit the [wheelchair] because it was too short.”

The state surveyor conducted an interview with the facility’s Director of Nursing on 03/31/2015. The Director of Nursing “reported that the facility did not have any restraints and they did not classify his lap buddy as a restraint. She reported that prior to applying a restraint she would expect that all other interventions had been exhausted.”

Our Colorado Springs abuse attorneys recognize that any use of a physical restraint not authorized by an order from the resident’s physician directly violates state and federal laws enforced by nursing home regulators. This deficient practice might be considered abuse and mistreatment of the resident.

Looking for Signs and Symptoms of Nursing Home Neglect and Abuse

The advancements of medical care and prescription medications have allowed many Coloradans to enjoy healthier longer lives. Unfortunately, the aging process often requires many older citizens to seek out advanced healthcare solutions and assistance with their hygiene to perform typical activities of daily living (ADLs).

Many families face the unwanted decision to move their elderly loved one out of the home and into a skilled nursing facility to ensure they receive the best care. Usually, qualified nursing homes and rehabilitation centers provide the best option that ensures the health and well-being of an elderly spouse, parent or grandparent. Sadly, some of these places provide only a substandard level of care due to a lack of training, minimal staff or poor supervision and management.

While many families spend quality time with their elderly loved one in the first days after transporting them to a nursing facility, over time those visits become fewer and fewer. Without proper advocacy, many nursing home residents become victims of abuse and neglect because the signs and symptoms are not seen by anyone other than the nursing staff until a state surveyor performs an investigation.

The most common indicators of nursing home abuse and neglect include:

  • A pressure sore acquired at the facility after the resident has been admitted
  • Signs of dehydration and malnourishment when water and food are inaccessible to the resident
  • Serious injury caused by hazardous or dangerous conditions like broken handrails, slippery surfaces or malfunctioning equipment
  • Indicators of a sexual assault including acquiring a sexually transmitted disease after being admitted to the facility
  • Any sign of bruising, broken bones, cuts or other injuries that are unexplainable by the medical team

If you suspect your loved one has been abused or neglected it is essential to take immediate steps to stop the unacceptable behavior now. If possible, consider hiring an attorney to speak on your behalf and take appropriate legal measures to protect your loved one’s rights to quality care in a safe environment.

Hiring a Lawyer

The Colorado Springs nursing home neglect attorneys at Nursing Home Law Center LLC handle all cases involving neglect, abuse and mistreatment of residents living in nursing facilities throughout Colorado. Our team of experienced elder abuse attorneys can provide a variety of legal options to stop all unacceptable behavior by the nursing staff and administration and begin an investigation to ensure a formal complaint is made with proper authorities and federal/state agencies. In addition, our El Paso County elder abuse law firm can file a lawsuit or claim on your behalf to assist you in seeking financial compensation to cover your injuries, losses or damages.

We encourage you to make contact with our law offices today by calling (800) 926-7565 to schedule a no obligation, free full case evaluation. We accept all nursing home abuse cases, personal injury claims and wrongful death lawsuits through a contingency fee agreement. This means you receive immediate legal representation without paying any upfront fee.

For additional information on Colorado laws and information on nursing homes look here.

Nursing Home Abuse & Neglect Resources

If you are looking for information on a specific facility or an attorney, please see links below to respective locality pages.

Client Reviews
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Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
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After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric