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Cassena Care at Norwalk

Lawyers for Mistreated & Injured at Cassena Care at Norwalk

Cassena Care at NorwalkMany of the problems associated with mistreatment occurring in assisted-living facilities in nursing homes are the result of a lack of trained personnel, minimal supervision, or understaffing. In these incidents, the needs of the residents are often ignored; they suffer serious injuries from a fall or develop life-threatening bedsores. Other residents wander away from the facility due to a lack of supervision.

If your loved one was assaulted, abused, mistreated, or neglected while residing in a Fairfield County nursing facility, contact the Connecticut Nursing Home Law Center Attorneys now for immediate legal assistance. Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages.

Cassena Care at Norwalk

This nursing home is a Medicare and Medicaid-participating "for-profit" center providing care and services to residents of Norwalk and Fairfield County, Connecticut. The 150-certified bed nursing facility is located at:

23 Prospect Avenue
Norwalk, Connecticut 06850
(203) 853-0010
Cassena Care at Norwalk

In addition to providing 24/7 skilled nursing care, Cassena Care at Norwalk offers other services. Additional focused care includes short-term and long term care.

The facility also provides comprehensive rehab services, wound care, pulmonary care, IV (intervenous) care, psychology and psychiatry, and physical, occupational, and speech therapies.

Fined $59,028 for substandard care

Financial Penalties and Violations

The federal government and surveyors and Connecticut have a legal duty to monitor every nursing facility and impose monetary fines or deny payments through Medicare when investigators identify violations of established nursing home regulations and rules. In serious cases, the nursing facility will receive heavy monetary penalties if investigators find the violations are severe and harmed or could have harmed a resident.

Within the last thirty-six months, investigators imposed three monetary penalties against Cassena Care at Norwalk, citing substandard care. These penalties include a $21,045 fine on November 28, 2018, a $13,003 fine on April 09, 2018, and a $24,980 fine on July 13, 2017, for a total of $59,028.

This nursing facility received eight complaints and self-reported five serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive Connecticut Department of Social Services Adult Protective Services Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

Norwalk Connecticut Nursing Home Safety Concerns One Star Rating

To be fully informed on the level of care nursing homes provide, families routinely research Medicare.gov and the Connecticut Department of Public Health website database systems for a complete list of deficiencies, violations, and citations.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues, and four out of five stars for quality measures.

  • Failure to Protect Every Resident from All Forms of Abuse Including Physical and Sexual Assault, Physical Punishment, and Neglect by Anybody – citation #F600 date June 29, 2018
  • The state investigators determined the nursing home "failed to ensure the resident was free from mistreatment and neglect.” This investigation involved a resident with “no cognitive impairment, who required supervision with one person for toilet use and personal hygiene.”

    The Reportable Event form dated May 24, 2018, indicated that the day before, the resident “alleged that on the evening shift, [a Nurse Aide] did not provide appropriate care to him/her when he/she requested to be cleaned after using the toilet.” The resident indicated that the Nurse Aide “pulled up his/her underwear without cleaning the resident’s bottom after a bowel movement.”

    The resident also indicated that later during the shift, the Nurse Aide “was loudly saying to the resident that as long as the resident is a resident here that he/she would not give the resident care and would not even give the resident a cup of water.”

    The resident stated that the Nurse Aide “proceeded to tell the resident that he/she was a liar. Upon conclusion of the investigation, the facility substantiated the inappropriate verbal exchange between [the resident and the Nurse Aide] based on the resident’s statement and confirmation by the staff who overheard the conversation.” The nursing home provided the resident with “emotional support.”

    The resident indicated that they feel that “this was neglectful because [the Nurse Aide] was aware that his/her bottom needed to be cleaned but that the [Nurse Aide] just pulled up his/her brief and pants without cleaning him/her.” The resident further indicated that they “did not say anything to the [Nurse Aide] at the time because [the Nurse Aide] was in a foul mood all shift and was worried to say anything.”

Mistreated at Cassena Care at Norwalk? We Can Help

Do you suspect that your loved one is the victim of harm, abuse or mistreatment while living at Cassena Care at Norwalk? Contact the Connecticut nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Fairfield County victims of abuse and neglect in all areas, including Norwalk.

Our legal team never charges potential clients to discuss your case through an initial claim consultation. Also, we offer a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us any money unless we have received a monetary recovery on your behalf.

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Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
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After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric