Canterbury Health Care Facility

Attorneys for Abused & Injured at Canterbury Health Care Facility

Canterbury Health Care FacilityMany families have limited options on how to ensure that their loved one receives the best care and choose to place them in a community nursing facility. Unfortunately, the incident rates of abuse and neglect occurring in nursing homes nationwide have risen significantly over the last few decades. Many patients become victims of mistreatment at the hands of caregivers, employees, visitors, or other residents.

If your loved one suffered harm while living in a Russell County nursing facility, contact the Alabama nursing home affiliate attorneys now for immediate legal intervention. Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages.

Canterbury Health Care Facility

This facility is a "for-profit" 137-certified bed long term care center providing care and services to residents of Phenix City and Russell County, Alabama. The Medicare and Medicaid-participating home is located at:

1720 Knowles Road
Phenix City, Alabama 36869
(334) 291-0485
Canterbury Health Care Facility

In addition to providing 24/7 skilled nursing care, Canterbury Health Care Facility offers other services. Additional focused care includes short-term and long term care.

The facility also provides comprehensive rehab services, wound care, pulmonary care, IV (intervenous) care, post-stroke care, pain management, hospice, and physical, occupational, and speech therapies.

Fined $13,627 for substandard care

Financial Penalties and Violations

Federal government nursing home regulatory agencies have the legal authority to penalize any health facility with a denied payment for Medicare/Medicaid services or monetary fines when the facility has been cited for serious violations of regulations and rules.

Within the last three years, federal investigators imposed a monetary fine against Canterbury Health Care Facility for $13,627 on August 15, 2017, citing substandard care. The nursing home received six complaints over the last three years that resulted in a violation citation.

Additional information concerning the facility can be reviewed on the comprehensive Alabama Adult Protective Services Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

Phenix City Alabama Nursing Home Safety Concerns

One Star Rating

Your family can visit and the Alabama Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues, and two out of five stars for quality measures.

  • Failure to Provide Residents Proper Treatment to Prevent the Development of New Bedsores or Allow Existing Pressure Wound to Heal – citation #F314 date August 15, 2017
  • The state investigators determined that the nursing home “failed to complete an initial wound assessment of [the resident’s] infected Stage IV sacral pressure ulcer.” The resident had been admitted to the facility with a Stage IV bedsore to the sacral region. However, “the admission nurse failed to conduct an initial wound assessment of the resident’s pressure ulcer. The only wound/skin assessment found within the resident’s medical record was a CT Scan Inspection Report dated June 6, 2017, that document the skin not intact.”

    Surveyors determined that the resident’s “wound care orders were not transcribed until [two days later with a start date of four days after that].” The investigators questioned why there was a delay in wound care orders. The Admission Nurse indicated that “she forgot.”

  • Failure to Immediately Notify the Resident, the Resident’s Doctor or Family Members of a Change in the Resident’s Condition Including a Decline in Their Health or Injury – citation #F157 date April 13, 2017
  • The facility “failed to ensure the Physician and sponsors were notified regarding [the resident] medication error, the resident’s missed diagnostic tests, and the resident’s missed laboratory test.” The deficient practice by the nursing staff affected four residents whose records were reviewed for notification.”

    The facility Director of Nursing confirmed that there was no notification to the appropriate parties of the resident’s medication error or missing laboratory test results. The Director stated that the facility’s policy regarding notification requires the staff to “notify the Physician, the sponsor, and the Charge Nurse of medication errors, changes in condition, and a new order.”

  • Failure to Make Sure Services Provided by the Nursing Facility Meet Professional Standards of Quality – citation #F281 date April 13, 2017
  • The nursing home “failed to ensure staff followed orders regarding lab orders to be drawn for [three residents] and a medication prescribed for [a fourth resident].” The Assistant Director of Nursing was asked: “what was the facility’s policy on following Medical Doctor’s orders?” The Assistant Director answered, “to follow doctor’s orders regardless.”

Ready to File a Nursing Home Neglect Claim Against Canterbury Health Care Facility? Let Us Help

Do you suspect that your loved one is the victim of mistreatment while residing at Canterbury Health Care Facility? Contact the Alabama nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Russell County victims of abuse and neglect in all areas, including Phenix City.

Our legal team offers every client a free, initial case consultation. Additionally, we offer a 100% “No Win/No-Fee” Guarantee. This promise means you do not owe us anything until we have secured a monetary compensation on your behalf. All information you share with our law offices will remain confidential.


No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers.

Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric