Augusta Richmond County, GA Nursing Home Ratings

Overall Rating of 19 Nursing Homes
    Rating: 5 out of 5 (4) Much above average
    Rating: 4 out of 5 (3) Above average
    Rating: 3 out of 5 (7) Average
    Rating: 2 out of 5 (3) Below average
    Rating: 1 out of 5 (2) Much below average
August 2018

Augusta Richmond County Georgia Nursing Home Abuse LawyersOur Augusta nursing home lawyers are witnessing an increase in the number of filed complaints, opened investigations safety concerns involving nursing facilities throughout the state of Georgia. In all likelihood, these cases represent only a small portion of all the abuse, mistreatment and neglect occurring in nursing facility statewide. This is because many family members and victims never report what is occurring out of fear of retaliation or not understanding how to take legal action.

Medicare releases publicly available information every month on all nursing homes in Augusta, Georgia based on the data gathered through inspections, investigations and surveys. Currently, the national database shows that inspectors identified serious violations and deficiencies at five (26%) of the nineteen Augusta nursing facilities that led to harming the residents. If your loved one was mistreated, abused, injured or died unexpectedly from neglect while living in a nursing home in Augusta, Georgia, let our attorneys protect the rights of your family. Contact the Augusta nursing home abuse lawyers at Nursing Home Law Center (800-926-7565) today to schedule a free case consultation to discuss filing a claim for compensation to recover your damages.

Nearly 200,000 residents reside in the Augusta/Richmond County area. More than 12.6 percent, or nearly 26,000 of these residents of the total population are senior citizens. Many of these elders require daily assistance and skilled nursing care. As a result, many families are facing the undesirable decision of placing a loved one in assisted living centers, nursing homes and rehabilitation facilities within the Richmond County area.

However, the increasing demand for skilled nursing care and public and private settings has placed a heavy burden on nursing facilities statewide. Due to overcrowding and understaffing, many nursing home administrators are struggling to find additional registered nurses, licensed practical nurses, certified nursing assistants and nurses’ aides with the qualifications to provide quality care to the residents. The direct result of understaffing and overcrowding has exacerbated the already growing problem with nursing home abuse and neglect.

Augusta Richmond County Nursing Home Resident Safety Concerns

The Augusta nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have legally represented many nursing home victims to ensure their legal rights are protected. In addition, our team of experienced Georgia elder abuse lawyers continuously review publicly available nursing home information and post the results below. Many families use this information before making the decision of which facility provides the best care in their community.

Comparing Augusta/Richmond Area Nursing Facilities

Our Augusta/Richmond County nursing home abuse attorneys have detailed their primary concerns on the list of nursing homes below that currently maintain a below standard rating. This information was gathered from federal and state nursing home information sources including from the national database at Medicare.gov. Some primary concerns listed below involve preventable bedsores, failure to effectively treat a resident’s pain, failure to investigate injuries of unknown origin and failure to follow protocols to prevent the spread of infection or disease along with other potential problems that could cause harm to residents.

Amara health care and rehabilitation center
2021 Scott Rd.
Augusta, GA 30906
(706) 793-1057

A “For-Profit” 213-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Provide Necessary Care and Medication to Ensure the Resident Maintains the Highest Level of Well-Being

In a summary statement of deficiencies dated 08/27/2015, a state surveyor made a notation during an annual licensure and certification survey concerning the facility’s failure to “accurately assess the effectiveness of the resident’s pain medication [and failure] to coordinate care between the physician, nursing staff and the resident regarding the resident’s pain management goals and failed to include non-pharmacy interventions to promote the resident’s highest practicable quality of life.” The deficient practices negatively affected one resident at the facility.

The deficient practice was noted after the state surveyor conducted observations, record reviews and interviews with the resident experiencing pain who was asked by the surveyor “do you have any discomfort now or have you been having discomfort such as pain, heaviness, burning or hurting with no relief, the resident responded yes. She said sometimes the nurses do not know how to give her medication, especially the pain medication.”

The resident then told the state surveyor that “the nurse caring for her last night told her there was no pain pills left and that she was waiting for the pharmacy to deliver them.” A staff member in the room there to administer pain medication “confirmed the resident did have pain medication last evening and she would check into this. The resident’s nurse who told her there was no pain medication gave her two Tylenol.”

The state surveyor conducted a full review of the resident’s current plan of care for pain management which indicated it “does not include any non-pharmacy interventions and does not reflect the resident has been involved in setting her pain management goals.” The 08/26/2015 interview with the facility’s Director of Nursing revealed that “she confirmed the effectiveness of the resident’s pain management was incomplete.”

Our Augusta Georgia elder abuse attorneys recognize that any failure to follow a resident’s written plan of care does not follow the established procedures and protocols adopted by Amara Health Care and Rehabilitation Center. In addition, the deficient practice might be considered negligence or mistreatment of the resident because it violates state and federal nursing home regulations.

Peper Hill Nursing and Rehabilitation Center
3525 Augustus Rd.
Aiken, SC 29802
(803) 642-8376

A “For-Profit” 126-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Follow Procedures and Protocols That Prevent Mistreatment, Neglect, Abuse of Residents

In a summary statement of deficiencies dated 05/29/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility’s failure to “follow its guidelines related to reporting and investigating injuries of unknown origin.” This deficient practice directly involved one resident at the facility. The deficient practice was noted after the surveyor reviewed a record of a resident where a “certified nursing aide reported resident with a reddened abraded area to the right upper thigh and lower lateral abdominal area. The resident was noted on the shower stretcher in the shower room. There was no documentation to indicate how the injury occurred.”

The state surveyor followed up with a 05/27/2015 interview with the facility’s Director of Nursing where it was “revealed the injury was not considered a reportable incident. The [Director of Nursing indicated they] believe the injury was due to friction/shearing during transfer but there was no investigation/documentation to confirm that belief.”

Our Augusta, Georgia/Aiken, South Carolina nursing home abuse attorneys recognize that any failure to follow protocols and procedures might be considered negligence or mistreatment of the resident. This includes the facility’s failure to follow their own policy title: Resident Abuse & Neglect Policies and Procedures that reads in part:

“All alleged violations involving mistreatment, abuse, neglect or injuries of unknown origin will be thoroughly investigated by the facility, under the direction of the Administrator and/or Director of Nursing/Assistant Director of Nursing in accordance with state and federal laws. The investigator will identify the type of reportable incident, interview staff on the specific unit and obtain written statements regarding their knowledge about the incident.”

Pruitt Health – Augusta
2541 Milledgeville Road
Augusta, GA 30904
(706) 738-2581

A “For-Profit” 100-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Follow Sanitary Protocols to Minimize the Potential Risk of Spreading Infections and Diseases

In a summary statement of deficiencies dated 05/07/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility’s failure to “appropriately wash and/or sanitize their hands during two meal service observations in the main dining room.” The deficient practice has the potential to affect all 70 residents receiving oral alimentation (nourishment).

The deficient practice was noted after state surveyor performed an observation in the second dining room on 05/06/2015 revealing a CNA filling “the resident’s drink glasses and touch their face then touch the rim of the glasses. The CNA was then observed to scratch their head, face and neck, get a cup of water and then continue to pass trays before sanitizing hands. Finally, [the CNA] pulled a chair up to the table sat down and began to assist the resident eat without sanitizing hands.”

State surveyor conducted a 05/07/2015 interview with the facility’s Infection Control Registered Nurse who revealed “that hand should be washed before the staff going to the dining room and sanitize between trays unless they touch a resident, move chairs and manipulate something, in which case hand should be washed.” The infectious nurse then revealed “that staff received training on hand washing and sanitizing as well as how to prevent bare hand contamination of ready-to-eat foods.”

A follow-up observation by the state surveyor occurring the next day revealed that “a male CNA was observed in the main dining room at the back table fixing several coffee cups when he placed his hand to the right side of his nose twice then back to touching the rims of the coffee cups, placing tops on the cups. Continued observation revealed that he touched the top of his head, the back of his neck and then delivered two cups of coffee to a resident before sanitizing his hands.”

Our Augusta elder abuse attorneys recognize that any failure to follow policies and procedures that could cause harm to residents might be considered negligence or mistreatment. In addition, failure to follow established protocols for sanitizing adopted by Pruitt Health – Augusta violates the regulations enforced by state and federal nursing home regulating agencies.

Pruitt Health – North Augusta
1200 Talisman Dr.
North Augusta, SC 29841
(803) 278-2170

A “For-Profit” 132-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Follow Established Protocols When Treating Existing Bedsores to Ensure the Resident Can Maintain Their Highest Level of Well-Being

In a summary statement of deficiencies dated 04/17/2015, a complaint investigation against the facility was opened for its failure to “treat [a resident’s] pressure ulcer timely and document a weekly assessment including wound measurements for three stage IV pressure ulcers.” In addition, the facility also “failed to document that multiple wound treatments were done as ordered.”

The complaint investigation was initiated after an 04/15/2015 interview with the facility’s Nursing Home Administrator (NHA) where it was revealed that a hospice resident’s wounds should not be measured [and] the resident’s wounds should have been measured weekly and the [RN] misunderstood the wound care protocol.”

The facility’s Director of Nursing provided documentation of a resident’s wounds and measurements as they were on 04/15/2015. The documentation provided noted that the “resident had multiple hospitalizations and readmissions to the facility with deteriorating skin integrity and a very poor prognosis per physician documentation.” However, the Nursing Home Administrator stated “that the wound care was done as ordered, but [the NHA] confirm the assessments and measurements were not documented weekly.” This was confirmed by the facility’s Director of Nursing who said “that not all pressure ulcer treatments were documented as done as ordered. The NHA and [Director of Nursing] were given the opportunity to provide additional documentation to show documentation of wound assessments for January, February and March, 2015, but did not provide any additional documentation.”

Our North Augusta nursing home neglect attorneys recognize that any failure to follow protocols for established procedures for treating pressure sores might be considered negligence or mistreatment of the resident. This is because it does not follow the established policies and procedures adopted by Pruitt Health – North Augusta and violates state and federal nursing home regulations.

University Extended Care
561 University Dr.
Evans, GA 30809
(706) 863-7514

A “Not-For-Profit” 149-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Follow Established Protocols When Providing Necessary Care and Services to Residents to Ensure They Maintain Their Highest Level of Well-Being

In a summary statement of deficiencies dated 06/18/2015, a state surveyor made a notation during an annual licensure and certification survey concerning the facility’s failure to “ensure that the [medical treatment for a resident at the facility] was checked every shift as per policy to ensure it was functioning properly.” This failure directly affected one resident.” The deficient practice was noted after a 06/17/2015 interview with an LPN who stated “that the only time that she checked the thrill and bruit of the resident’s [redacted medical treatment] was when the resident first came back from [receiving the treatment].” The state surveyor then reviewed the resident’s MAR (Medical Administration Record) that revealed “that there was nothing included to check the thrill and bruit.”

The state surveyor conducted a 06/18/2015 interview with the facility’s Director of Nursing who stated “that it was her expectation for the nursing staff to check the thrill and bruit every shift to ensure patency of the shunt site and that this [was] printed and was documented on the MAR.” The facility’s policies regarding checking the thrill and bruit for the resident’s treatments “revealed that the shunt site will be assessed for patency, signs and symptoms of infection and bleeding every shift and [be] documented on the MAR.”

A follow-up interview on the same day with the Director of Nursing indicated that it was “verified that there was no documentation in the clinical record since July 2014 that the nurses were checking [the resident’s] thrill and bruit.” A review of the resident’s care plan by the state surveyor “revealed that the resident received [their medical treatment for their medical condition] and included approaches to assess the shunt to the left arm for thrill and bruit every shift and monitor shunt site for bleeding or infection.”

Our Evans Georgia nursing home neglect attorneys recognize that any failure to follow established protocols while providing care to a resident might be considered negligence or mistreatment. The deficient practice of not following established protocols also violates nursing home regulations enforced by federal and state agencies.

Azalea Woods Rehabilitation and Nursing Center
123 DuPont Dr.
Aiken, SC 29801
(803) 648-0434

A “For-Profit” 86-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Adequate Nutrition to Ensure the Resident’s Healing Process Is Not Negatively Impacted

In a summary statement of deficiencies dated 11/19/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility’s failure to “follow physician’s orders for [the resident at the facility] reviewed for nutritional supplement.”

The deficient practice was noted after a record review revealed that a physician’s order on 11/17/2015 that the resident must receive “supplemental calorie dense supplement – 120 cc by mouth if less than 50% eaten breakfast, lunch & dinner PRN [as needed].” The state surveyor then reviewed the resident’s MAR records indicating that 1:39 PM on 11/17/2015 indicated that the physician’s orders for nutritional supplements were identical to the resident’s physician’s orders. However, a subsequent interview held on 11/18/2015 with the facility’s Director of Nursing reviewing the physician’s orders and MAR’s “verified the supplement [was] not being offered when less than 50% of the meal is eaten.”

Our Aiken, South Carolina elder abuse attorneys recognize that any failure to follow physician’s orders may be detrimental to the resident’s health and well-being, and may be considered negligence or mistreatment.

Golden Living Center – Augusta
1600 Anthony Rd.
Augusta, GA 30907
(706) 738-3301

A “For-Profit” 99-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Residents an Environment Free of Accident Hazards

In a summary statement of deficiencies dated 04/30/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility’s failure to “ensure that [a resident at the facility] who is at risk for falls receive supervision and assistance device to prevent accidents.” The deficient practice was noted after a review was performed on a resident’s clinical record revealing “that the resident had falls on 11/30/14, 12/7/14, 2/17/15, 4/1/15, and 4/6/15.” Upon further review of the medical records it was revealed “that on 04/01/2015 the resident sustained [an injury]. On 04/06/2015, the resident was sent to the hospital with hip swelling and dislocation.” The state surveyor initiated a review of the resident’s care plan dated 05/05/2014 and last updated 04/06/2015 revealing “that the resident was at risk for falls related to deconditioning [and] the interventions included to assess for pain and Medicaid as ordered, keep call light or personal items available and in easy reach, footwear to prevent slipping and to keep the environment well lit and free of clutter.” The updated care plan on 04/06/2015 had added a new intervention of a wheelchair alarm. “There was no evidence of documentation on the care plan that the resident removes the chair alarm, or that the chair alarm was discontinued.”

The state surveyor upon observation of the resident on 04/28/2015 “revealed the resident up in her wheelchair rolling herself down the hallway. No chair alarm was observed. Subsequent observations the next day revealed “the resident in the dining room in her wheelchair with no chair alarm observed [and again another observation in the afternoon] revealed the resident sitting at the end of the hall in her wheelchair reading the paper with no chair alarm observed.”

The state surveyor conducted a 04/29/2015 with the attending LPN who revealed that the resident “does not have a wheelchair alarm because she continuously removed it.

Our Augusta Georgia elder abuse lawyers recognize that any failure to ensure the resident is provided environment free of accident hazards might be considered negligence or mistreatment. In addition, the deficient practice of not following the written care plan by ensuring a wheelchair alarm remains on the wheelchair does not follow the established accepted policies and procedures of Golden Living Center – Augusta and violates federal and state nursing home regulations.

The Place at Martinez
409 Pleasant Home Rd.
Augusta, GA 30907
(706) 863-6030

A “For-Profit” 100-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Care to Prevent a Facility-Acquired Pressure Sore

In a summary statement of deficiencies dated 02/06/2015, a notation was made by a state surveyor during an annual licensure and certification survey involving the facility’s failure to “provide care and services to promote the prevention of pressure sore development for [2 residents at the facility] identified as moderate risk for development of pressure ulcers and dependent on staff for all care.” The deficient practice was noted in part after a review of a resident’s MDS (Minimum Data Set assessment) that “revealed that he was totally dependent on staff for all Activities of Daily Living, including bed mobility and transferring. [… The resident] had a Braden score of 14 (moderate risk for pressure ulcer development). Record review of the admission assessment … revealed that all skin was intact with no breakdown or redness observed upon admission to the facility.”

A 02/04/2015 interview with the facility’s LPN wound care nurse revealed that the resident “acquired his wound in the facility and once it was identified they implemented and monitored the resident with pressure relieving devices. The wound care nurse further revealed that the Certified Nursing Assistant (CNA) complete a daily bath and skin assessment for each resident and the nurses complete a weekly skin assessment for each resident. Continued interview revealed that she was surprised that the wound was not identified in its early stages by staff, and had not been discovered until it had black eschar, drainage and odor.”

A physician’s order review conducted by the state surveyor revealed “that supplements [for the resident] had not been ordered from the discovery of the pressure ulcer on 09/16/2014 until the resident was discharged the hospital.”

Our Augusta elder abuse attorneys recognize that any failure to provide proper treatment to prevent a bedsore from developing or treat an existing bedsore acquired at the facility might be considered gross negligence or mistreatment. In addition, the deficient practices of the nurses and CNA at the facility violated state and federal regulations and does not follow the established procedures and protocols adopted by The Place at Martinez.

Identifying and Preventing Elder Abuse and Neglect

Identifying the signs and symptoms of neglect and abuse occurring in a nursing facility is the first step in preventing any further harm to your loved one. However, many advocates and family members with a loved one in a nursing home are unaware of the most common signs and symptoms of elder abuse. Some of these include:

  • Any bedsore that develops after the resident was admitted to the nursing home;
  • Receiving too much medication or sedation that the nursing staff might be using as a chemical restraint;
  • Unexplained marks, bruises or wounds around the abdomen or on the arms and legs that could be the result of physical restraint;
  • A change in behavior such as over aggression or timidity
  • Unexpected withdrawal of the resident from their typical daily activities
  • Signs of high anxiety, depression or lack of awareness
  • Multiple falls at the facility without a change in the written care plan or other intervention that could prevent any additional falling in the future
  • Signs of malnutrition or dehydration that might be because the resident lacks any access to nutrition or water
  • Unexplained broken bones, abrasions, bruises, cuts or lacerations

Sadly, many of the signs and symptoms involving abuse and neglect are often not so obvious and not detected until the resident has a significant change in their health and well-being. Any indicators that the resident was receiving a lack of appropriate medical or hygiene care is often a significant indicator of negligent problems at the facility. Many times, the nursing staff explains away many of these indicators by claiming it is just a natural sign of aging or a progression of the resident’s condition.

Taking action as an advocate for your loved one can be difficult. Because of that, many families choose to hire legal representation from a competent personal injury attorney who specializes in nursing home abuse and neglect cases.

Hiring an Attorney

The Augusta nursing home abuse attorneys at Rosenfeld Injury Lawyers LLC have provided legal representation to many nursing home residents who have been victimized by the nursing staff. Our Georgia nursing home attorneys working on your behalf can begin an investigation and build the solid case to assist you in obtaining financial compensation. Our elder abuse law firm can provide various options to ensure those at fault for causing harm to your loved one are held legally accountable.

We encourage you to contact our Augusta nursing home abuse attorneys today by calling (800) 926-7565. We offer free full case reviews and accept all nursing home abuse, wrongful death and personal injury cases through contingency fee agreements. This means no upfront fees are required. All of our legal fees are paid after we negotiate your out of court settlement or win your lawsuit in front of a judge and jury.

For additional information on Georgia laws and information on nursing homes look here.

Nursing Home Abuse & Neglect Resources

If you are looking for information on a specific facility or an attorney, please see links below to respective locality pages.

Client Reviews
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Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
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After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric