Published on:

Strength In Numbers: How Multiple Complaints Can Direct Needed Attention To Problems At Nursing Homes & Assisted Living Facilities

Problems At Nursing Homes & Assisted Living FacilitiesThe above is a news story regarding poor conditions at an assisted living facility in Georgia, but it frankly could occur at any senior care facility— in any location.  While the specific complaints regarding patient care are nothing new– inadequate care, unsanitary conditions, ect., this story provides a needed reminder that residents and their families can not and should not put up with inferior care at a facility of any type.

While the specific circumstances are of course disheartening, I was frankly proud of the residents and their families for voicing their displeasure with the care to officials from the state and to a local television station.

As a lawyer who has represented numerous families in injury cases stemming from poor care at a nursing home or assisted living facility, voicing these complaints is important from both an injury prevention standpoint as well as getting officials involved to documents these conditions in order to impart real change.

While I may lack any concrete numbers to substantiate my theory, I deeply believe that facilities simply can not afford to provide inferior care when numerous families voice their displeasure.  In the world of senior care and housing, poor ratings has the potential to translate to lower profits— something that facility operators simply can not bear to see.

Consequently, if your loved one is receiving inferior care at a long-term care facility, I would suggest you file a complaint with the applicable regulatory agency (usually, the state department of health) or you may look up the regulatory agencies at Nursing Homes Injury Laws to determine where your grievance should be made.  Further, if you see poor care don’t be shy about discussing it with other families— your complaints may just be heard with a bit of a louder voice and perhaps carry a bit more weight?

For assistance with a Georgia nursing home law page.

Client Reviews

  • Having worked in the medical field, I appreciated the way that Mr. Rosenfeld and his staff approached my family’s situation. The combination of medical knowledge and legal expertise was indeed the winning combination for our case. Latrice M.★★★★★
  • While nothing can change the way our mother was treated at a nursing facility, I do feel a sense of vindication that the facility was forced to pay for their treatment. I am certain that they would never have done had my attorneys not held their feet to the fire. Margaret O.★★★★★
  • I was very nervous about initiating a claim against my mother’s nursing facility, but Rosenfeld Injury Lawyers took care of everything from getting the medical records to going to court. I felt like I had real advocates on my side. That meant a lot to me. Roosevelt C.★★★★★
  • After a horrific episode at a nursing home, my sister and I spoke to a number of law firms. No one took the time to answer our questions and explain the legal process like Mr. Rosenfeld. He did a tremendous job on our case and I can see why he’s earned the praise he has from clients and peers. Shawna E.★★★★★
  • I liked the fact that I could call the office and ask questions about the legal process at anytime. I could tell that my case was in good hands. I think that this was reflected in my father’s settlement was more than I anticipated the case ever being worth. Douglas V.★★★★★